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Pacific Honda

San Diego, CA

4.4
566 Reviews

4761 Convoy St

San Diego, CA

92111

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Showing 566 reviews

June 05, 2011

This is for the service department. If I could give them zero stars I would. I was stranded when I turned off my 2009 Honda Civic (23k miles) and it wouldn't turn back on again. I had to get a tow truck. Th More

by SallyCatman
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jennifer (service writer)
Jun 21, 2011 -

Pacific Honda responded

Sally I appreciate you taking the time to respond to my emails and supplying us with the opportunity to improve as a corporation. We would still like the chance to make it up to you so please contact me if you'd like to consider our offer!! Regards, Jenny Antrim Customer Relations Manager Pacific Honda 858.694.1000

June 04, 2011

Robert Jimenez was the difference maker in this deal. Great guy, good personality, down-to-earthy guy. Not a hard sale, but an informed sale. I told them I did not want to haggle and wanted rock bott More

by rjsheehy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Jimenez
June 04, 2011

Our overall experience was fantastic. Nancy Dunn was our dealer. She was so helpful and not pushy at the same time. Eventually, she was able to give us the car at the price we initially asked for. She wa More

by janalcafaras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Dunn, Dottie Dahlin
June 03, 2011

I had to get a car fast as I had totaled mine. Carlos was knowledgeable & found several great options for me fast, AND, worked within my parameters. The service was fast, efficient, friendly and withou More

by totalled
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Alvarado
June 02, 2011

i had Ricky as my dealer and he was very nice and friendly. He answered all of the questions that i had and i had good experience being there. he was very helpful and i liked how he followed through More

by svillalpando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
June 02, 2011

I had an appointment to get my old vehicle looked over for a trade in. I knew what I wanted (a Fit sport) and Ted didn't try to convince me to pick up a more expensive car, he respected my decision. He More

by antfit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Cosby
June 01, 2011

I decided to try and get a newer car and trade in my old one. As we went not to sure we would be able too Dennis talk to us showed us some nice cars , then as we talk to him about our budget and ideas he ex More

by Aracely v
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
June 01, 2011

we just went to look at new hondas and were met by a salesman (Wally) and WOW we were impressed right from the start with his courteous low pressure approach and knowledge of hondas. He was very patient More

by nashjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
May 31, 2011

although I didn't purchase a vehicle,the salesman Jimmy Gardemann was very helpful and friendly with my wife and I.We test drove the 2012 civic and am very interested I purchasing a 2012 civic.Jimmy was ve More

by rvasely
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jimmy Gardemann
May 22, 2011

My husband and I went to Pacific Honda to look at a car to replace our aging BMW. We worked with Scott Steven and couldn't have had a better experience! Scott worked with us to find the right car for our More

by avz123a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Steven
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