Pacific Honda

The folks I delat with at Pacific Honda all made me feel good before, during, and after my new Honda CRV purchase. I felt absolutely no pressure to buy during my initial visit. My sales person, Tarig Elamin good before, during, and after my new Honda CRV purchase. I felt absolutely no pressure to buy during my initial visit. My sales person, Tarig Elamin, answered all my questions about the vdhicle and dealership. When I came back to complete my purchase Tarig showed me several cars that I would be interested in. When it came to buying I was shown the invoice, Edmunc's TMV, and MSRP prices. I got a reasonable price for my trade in. The finance manager was open about the warranty, security, and int/ext protection plans. I did purchase a Honda warranty and LoJack through the dealership. All in all I got the car I wanted for less than the MSRP. More

Don’t go this place for service or repair. They can’t Don’t go this place for service or repair. They can’t even do oil change properly! Messed up my car big time. Don’t go this place for service or repair. They can’t even do oil change properly! Messed up my car big time. More

The only reason to go to this dealer is, they may have the particular car you want in stock. That is why I dealt with them. If you go to the dealership, take pencil and paper with you. Do not trust a the particular car you want in stock. That is why I dealt with them. If you go to the dealership, take pencil and paper with you. Do not trust any of the numbers they tell you because they switch the numbers around until you are confused. The initial sales person you meet will be friendly, but once he has you interested, another person comes along to take away whatever the first one offered. That is the game they play with you. They cheated me out of a fair price on my trade-in by telling me they could only sell it wholesale, when if fact they were planning to sell it retail. So I lost about $2,000 on the trade-in. I would have been willing to split it with them, but they wanted it all for themselves. I tried to purchase optional wheels, but they did everything possible to make it difficult for me. They told me they could not get a reasonable upgrade and offered me other wheels at an inflated price. Judging by my experience, the customer service is low. The quality of work is equally bad. They are moderately friendly. The overall experience was such that I will not return to the dealership. Pricing is cut-throat. If you want my advice, test drive the car with them, but go to another dealer to close the deal. More