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Pacific Honda

Honolulu, HI

4.3
227 Reviews
Pacific Honda
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188 S Beretania St

Honolulu, HI

96813

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Showing 227 reviews

November 21, 2017

New car Both Alex and Son were very patient and took the time to explain things. The buying process was simple and hassle free. Thank you so much! More

by Jkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Son Le, Alex Shu
Nov 22, 2017 -

Pacific Honda responded

Hi Jkim, Thank you for your review. Pacific Honda really appreciates our customers leaving our dealership happy. We are glad you left hassle free after a simple buying process. Please contact us if you have any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager

November 15, 2017

Jason rocks! Super friendly rep and very helpful. At delivery of vehicle Jason spent time going over key features. Would highly recommend Jason to friends, family More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Jalayahay
Nov 22, 2017 -

Pacific Honda responded

Hi Honda, Thank you for your review. Pacific honda is happy knowing their customers are being taken care of. Jason is great with customers and we appreciate you referring friends and family to us. Please contact us if you need anything. Thank You, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

November 15, 2017

Awesome service It was a great experience for me as a first time buyer. Everything went well. The salesperson was very helpful and accommodating. Wide selection of ca More

by Bee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2017 -

Pacific Honda responded

Hi Bee, Thank you for your review. Pacific Honda is happy to know that our customers are well taken care off. Bill is our top guy and it shows. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

November 14, 2017

Purchase of used car. Went in seeing a car online for sale on Craigslist. Bill helped me look at all my options without over pushing (stereotypical car salesman) he helped More

by Maverick808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone working at 4pm on 11/12/17, Alex Shu
Nov 22, 2017 -

Pacific Honda responded

Hi Maverick808, Thank you for your review. We really appreciate our customer feedback on how our sales staff is treating them. Bill is our top guy and its great knowing why he one of the best. Thank you, Edward Ing Marketing/Customer Relations Manager

November 14, 2017

Great experience, again This is my second time purchasing a car from here. Went to the same salesperson, Stan and was as pleased as my first visit. Thanks More

by Quinlayen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Lum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2017 -

Pacific Honda responded

HI Quinlayen, Thank you for your review. We really appreciate your loyalty to Pacific Honda. Stan has been with us for many years and knows what it takes to care for our customers. Thank you again for your loyalty to us, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

November 14, 2017

Great service, made everything easy! Logan is very friendly and personable, and made buying a car easy. I’ve heard that car salesmen can be pushy, but Logan was very patient and answered More

by Tarlu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Foong, Logan Tanno, Robert Clark
Nov 22, 2017 -

Pacific Honda responded

Hi Tarlu, Thank you for your review of our dealership and staff. Its great knowing that our sales staff takes care making sure our customers are leaving Pacific Honda Happy. Please contact any of us if there are any questions or concerns. Thank you, Edward Ing Marketing/Customer relations Manager

November 14, 2017

great experience Got exactly what I wanted at the price I was willing to pay. Great friendly service. Bill was patient and willing to show me all the options and color More

by Doc96801
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Clark
Nov 22, 2017 -

Pacific Honda responded

Hi Doc96801, Thank you for your review. We are glad that Bill took great care and patience in getting you what you wanted. Please contact us if there are any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager

November 13, 2017

Best customer service!! Best service ever, knowledgeable about cars, we feel welcomed and important, i highly recommend asking for Son Le whenever you come to Pacific Honda h More

by MJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Son Le, Alex Shu
Nov 21, 2017 -

Pacific Honda responded

Hi MJ, Thank you for your review. Pacific Honda appreciates your loyalty to us. Especially knowing that it is due to great service. I will let Son Le know of your feedback. Thank you again for your loyalty, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

November 12, 2017

Friendly, easy service in buying a new car. Logan was really friendly, no pressure. I was specific in looking for a manual transmission Civic. He was patient in guiding me through the Civic Sp More

by LocalPal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Tanno, Alex Shu
Nov 20, 2017 -

Pacific Honda responded

Hi LocalPal, Thank you for your review. Logan is great with customers and Pacific Honda is happy that our customers are well taken care of. Please contact us if there are any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager

November 12, 2017

Second to none customer service! I just purchased my third car from Pacific Honda and again I had that feeling of, “this is why I buy all my cars from here”. Fernando Luna and Wes Ka More

by surfah1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru, Fernando Luna, Alex Shu
Nov 20, 2017 -

Pacific Honda responded

Hi surfah1, Thank you for your review. Pacific Honda is happy to know that our employees are keeping our loyal customers happy. We really appreciate you coming back to us for your third vehicle purchase. Thank you for your loyalty and please contact any of us if you have any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

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