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Pacific Honda

Honolulu, HI

3.8
228 Reviews
Pacific Honda
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188 S Beretania St

Honolulu, HI

96813

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Showing 228 reviews

October 01, 2017

Great Friendly easy nice to work with no pressure helpful with you all the way goes the extra mile took the time to be with you More

by New Lease
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Jalayahay
Oct 03, 2017 -

Pacific Honda responded

Hi New Lease, Thank you for your review on Pacific Honda. We are very glad to know that Jason is going the extra mile for his customers. We try to convey a no pressure sales approach which seems to be the right way especially in HI. Please let Jason know if he can assist with any further questions. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

September 30, 2017

Thanks for his help! Fernando helped us a lot. He stayed with us almost till midnight. It was our first new car. And we didn't really have anything planned. He suggested l More

by hmloza1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Luna
Oct 03, 2017 -

Pacific Honda responded

Hi hmloza1234, Thank you for your wonderful review on Pacific Honda. We are glad that Fernando took care of all your questions and helped get you the best payment possible for your lease. Please contact Fernando or I, if you have any questions or concerns for your new lease. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

September 30, 2017

Great experience overall Jason was great, friendly, easy with communication, and very knowledgeable. He answered all my questions, we talked story about growing up in Hawaii a More

by Aaronwitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Oda, Jason Jalayahay
Oct 03, 2017 -

Pacific Honda responded

Hi Aaronwitt, Thank you for your review. Pacific Honda appreciates that out customers are leaving our dealership with positive experiences. Great knowing Jason took care of you with Aloha, please feel free to contact us anytime. Thank you again, 'Edward Ing Marketing & Customer Relations Manager Edward.Ing@hondahawaii.com

September 29, 2017

Greatness Ian Duong was very helpful and my family and I enjoy the atomosphere at pacific Honda. I recommend their coffee machine. I would like to thank Ian for More

by Happy25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Duong
Oct 02, 2017 -

Pacific Honda responded

Hi Happy25, Thank you for your review. I am glad Pacific Honda has a enjoyable atmosphere for their customers. I hope that Ian and I can continue the the good customer service. Please contact us if you need any assistance with your purchase. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

September 22, 2017

Excellent excellent service! He was very pro active and willing to help us on getting what we need. Keep up the good work bro! I definitely recommend him to More

by Jay808
Recommend Dealer
Yes
Employees Worked With
Doug Oda, Jason Jalayahay
Sep 29, 2017 -

Pacific Honda responded

Hi Jay808. Thank you for the great review. We are glad that Jason was very helpful and gave excellent service to you. Pacific Honda is thankful for your loyalty to us and recommending friends and family to us. Let us know if we can be of any assistance to you in the future. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

September 21, 2017

Great experience! It's been over 15 years since my husband and I bought a car, so the idea of going to a dealership was daunting. But Jason made us feel so at ease with More

by WW
Recommend Dealer
Yes
Employees Worked With
Alex Shu, Jason Jalayahay
Sep 29, 2017 -

Pacific Honda responded

Hi WW, Thank you for your review. Jason is new to us, but not new to the industry. Pacific Honda is happy to know that he made your purchase a pleasant one. We look forward to seeing you again. Please contact Jason or I if you need any assistance with your purchase. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

September 21, 2017

2nd purchase of Honda CRV Eric was extremely patient with questions and thoroughly available to assist in the sale and explanations! He took the time to go through all the new More

by MyDogFanta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Ogasawara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Oda
Sep 29, 2017 -

Pacific Honda responded

Hi MyDogFanta, Thank you for your review on Pacific Honda. We appreciate your loyalty to us and Eric for his great customer service. Please let us know if there is anything we can do to help assist you with your purchase. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

September 20, 2017

Transition from Lease to Ownership Kenny and his staff do a great job of providing you different options right before your lease expires. It made the decision process easy and smooth. More

by Matt Apana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Lum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Iragashi
Sep 28, 2017 -

Pacific Honda responded

Hi Matt Apana, Thank you for your review. I am glad Kenny and staff took good care of you as well as our service department. Please contact us if you have any questions or need help with any service needs. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

September 20, 2017

They really treat you like family!!! Been leasing cars for decades from Stan Lum at Pacific Honda (formerly Pflueger). Because of him I won't go elsewhere for a Honda! And I won't go to a More

by LZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Lum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Clark
Sep 28, 2017 -

Pacific Honda responded

Hi LZ, Thank you for your review. Its good knowing that Stan and LeeAnn keep your loyalty to Pacific Honda. Always glad to have review from loyal customers. Please contact Stan, LeeAnn or I if you have any questions or concerns. Thank you again, Edward Ing Marketing/Customer Relations Manger Edward.Ing@hondahawaii.com

September 18, 2017

Great service Very pleasant and stress free experience. This is the third car we have leased from Pacific Honda and the second that Fernando helped us with. We'll More

by Blue beauty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Luna
Sep 25, 2017 -

Pacific Honda responded

Hi Blue beauty, We appreciate your review on our dealership. I am glad you had a pleasant, stress free car purchasing experience. We really appreciate your loyalty to Pacific Honda with your 3rd vehicle lease. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

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