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Pacific Honda

Honolulu, HI

4.0
222 Reviews
Pacific Honda
Contact Dealership

188 S Beretania St

Honolulu, HI

96813

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Showing 222 reviews

June 30, 2021

It was very unpleasant experience with unmotivated sales person with unprofessional attitude. More

by maunapuka
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Mckibben
March 25, 2021

Eric was so helpful and kind. Amazing service! He was able to give great detail on the cars and the policy! Great costumer service! We appreciated all the time and attention to detail Eric showed us whil More

by LRFitz17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 06, 2021 -

Pacific Honda responded

Thank you " LRFitz17"...wish I knew your name but we all agree, Eric is a shining star at Pacific Honda ! Thank you for your business, and enjoy your first new car ! Bob Belbas General Sales Manager Pacific Honda

March 01, 2021

Eric was incredible! He was super patient and truly wanted me to find a car that works for me and my budget. Would highly recommend!! More

by LizL22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Pacific Honda responded

Thank you for your awesome review! We're happy that you had an incredible shopping experience with Eric.

February 26, 2021

This is hands down the best dealership I have every been too! I have never had such an amazing car buying experience! Eric helped us out and was such a happy relatable guy! He never pushed us on anything no More

by dawniel1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Oda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Pacific Honda responded

Thank you for your awesome review!

February 09, 2021

Eric was (and is) always quick to reply to my texts/phone calls or emails. He was supportive throughout the entire buying process and being that I was purchasing from a neighboring island, it was not only co More

by Marianne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 16, 2021 -

Pacific Honda responded

Thank you so much for your positive review and we're glad Eric provided you with excellent service. Enjoy your Pilot Marianne!

January 08, 2021

Eric was extremely helpful in securing us a good deal on our new minivan. He was honest and straightforward without any undue negotiating games (which we’ve encountered at other dealerships in the past). Th More

by mike.pfaefflin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Clark
Feb 08, 2021 -

Pacific Honda responded

Mahalo for your kind words...Eric is exactly as described, however you as a customer made it a perfect balance...Thank you...Bob Belbas General Sales Manager

January 02, 2021

Purchased 2021 Honda Odyssey. The process started online, then via phone, total visits to the dealer 2, first to checkout the van in person and second to go over the final numbers and make the purcha More

by Odyssey Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Shu
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2020

Thank you Jordan and Doug, great service from both reps. Easiest and stress free purchase I've made from a dealership specially during the pandemic. More

by Samuel Nam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Nip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Oda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Pacific Honda responded

Mahalo for your positive review Samuel!

December 23, 2020

Jordan was very friendly, he was very easy to talk to and made me comfortable. He answered any questions I had with patience and care. Very helpful!! Thank you so much for helping me get me my new car!! More

by Cici808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Nip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Pacific Honda responded

Cici, Thank you for your kind words and for your business. We truly value our customers and Jordan exemplifies that we truly are the home of the happy Honda lovers. Again, mahalo...Bob Belbas General Sales Manager

December 12, 2020

Eric, our salesman, did a fantastic job. He was very personable, respectful of our needs, and knowledgeable about the products/cars. We highly recommended him! More

by TF808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Pacific Honda responded

Mahalo TF...We appreciate your kind words and I agree...Eric Stephens is one of the nicest persons you can meet... Enjoy your new Honda and please stay safe out there...Warmest Alohas...Pacific Honda

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