Back

Pacific Honda

Honolulu, HI

3.8
228 Reviews
Pacific Honda
Contact Dealership

188 S Beretania St

Honolulu, HI

96813

Directions

By Type

Showing 228 reviews

July 25, 2017

EXCEPTIONAL SERVICE Wes exceeded our expectation as he provided us with the tools we need to make an informed decision in relation to which type of Civic that suits our n More

by Manny&Darryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru
Jul 25, 2017 -

Pacific Honda responded

Hi Manny&Darryl, Thank you for your review. Its great to know that Wes exceeded your expectations. He has been with Pacific Honda for a few years and has great vehicle knowledge. If you have any questions or concerns, please contact Wes or I. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 25, 2017

Leased a new car Best dealership on the island. Exceptional customer service and a clean and beautiful facility. See Wes and Ian for a truly easy and pleasurable buy More

by SK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru, Ian Duong
Jul 25, 2017 -

Pacific Honda responded

Hi SK, Thank you for your review. Pacific Honda thrives on great service and your review says it all. I will forward this review to Ian and Wes. I am sure they will be happy. Please contact any of us if you have any questions or concerns. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 19, 2017

Awesome service Ian was very helpful! He made us feel welcomed as soon as we walked in. We were so nervous before we came, but he made us feel very comfortable! Mahal More

by jaymie_sharysse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex shu , Ian Duong, Alex Shu
Jul 19, 2017 -

Pacific Honda responded

Hi jaymie_sharysse, Thank you for the review. I am glad that Ian helped comfort your experience during your vehicle purchase. Pacific Honda strives for positive customer service. If you have any questions or concerns, Ian and I would be glad to assist. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 17, 2017

Fast & Friendly I actually came on a perfect day! It was the last day of the month, a holiday weekend and the last day of their fiscal year. I already new the car I w More

by LikeGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Nakasuji, Doug Oda
Jul 17, 2017 -

Pacific Honda responded

Hi LikeGirl, Thank you for your great review. Its nice to know you had a wonderful experience with your vehicle purchase. Customer care is an important aspect for Pacific Honda and its nice to know that we are doing so. If there are any questions about your purchase, please contact Kyle, Doug, or I. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 10, 2017

Congenial, Knowledgable and Customer Revolved This sales rep was very prompt to greet us upon walking into the dealership. I already had a car in mind; this sales rep was quick to show and tell ex More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Nip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2017 -

Pacific Honda responded

Hi Ron, Thank you for your review. Its great to know that Jordan is going above and beyond for his customers. If you have any questions or concerns, please contact Jordan or I and we will be glad to assist. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 09, 2017

Customer service was quick and helpful Our experience was great...everyone was very welcoming and helpful when we had any questions. They also give u your space to look around, so u can tak More

by PattyK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Nip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2017 -

Pacific Honda responded

Hi PattyK, Thank you for the review and letting us know you had an excellent experience. Pacific Honda strives for great customer service and keeping our customers happy. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 08, 2017

Finding my desired car This delership is great filled with amazing people.Jordan Nip in particular was so knowledgable,great listener who applied what i wanted and found the More

by Kickstart1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Nip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2017 -

Pacific Honda responded

Hi Kickstart1990, Thank you for your review. Pacific Honda is pleased to know that your vehicle purchase went well/smoothly and that your customer care exceeded expectations. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 08, 2017

Awesome service! Went in with the intent to purchase a new car and I am completely satisfied with my service at Pacific Honda. Evan was very helpful and attentive to m More

by ssaito22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Harris, Doug Oda
Jul 11, 2017 -

Pacific Honda responded

Hi ssaito22, Thank you for the great review. Knowing that your vehicle purchase went well, with excellent customer service by Pacific Honda staff, is what we strive strive for. If you have any questions or need assistance, please contact Evan, Doug, or I. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 08, 2017

It was worth the waiting! Boy....I really don't know where to start ! Evan Harris, the salesmen that helped me out was fantastic! He helped me out by getting a Great deal on a More

by Kainoa38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Harris, Doug Oda
Jul 11, 2017 -

Pacific Honda responded

Hi Kainoa38, I am glad to hear your vehicle purchase went well. I will let Evan know that he did a great job. Please contact Evan or I, if you have any general questions or concerns. Thank you for your review, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 07, 2017

Excellent transaction Salesman was easy to talk to, and informative. He made buying a Honda from another island, a workable situation. He knew a lot about Hondas. He also More

by Debbylab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru
Jul 10, 2017 -

Pacific Honda responded

Hi Debbylab, Thank you for your review. I am happy your inter-island purchase went well. Wes has been in sales for quite a few years and does have excellent vehicle knowledge. Please contact us if you have any questions or concerns. Thank you again for your review, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com