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Pacific Honda

Honolulu, HI

4.4
225 Reviews
Pacific Honda
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188 S Beretania St

Honolulu, HI

96813

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Showing 225 reviews

July 17, 2017

Fast & Friendly I actually came on a perfect day! It was the last day of the month, a holiday weekend and the last day of their fiscal year. I already new the car I w More

by LikeGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Oda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Nakasuji
Jul 17, 2017 -

Pacific Honda responded

Hi LikeGirl, Thank you for your great review. Its nice to know you had a wonderful experience with your vehicle purchase. Customer care is an important aspect for Pacific Honda and its nice to know that we are doing so. If there are any questions about your purchase, please contact Kyle, Doug, or I. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 10, 2017

Congenial, Knowledgable and Customer Revolved This sales rep was very prompt to greet us upon walking into the dealership. I already had a car in mind; this sales rep was quick to show and tell ex More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Nip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2017 -

Pacific Honda responded

Hi Ron, Thank you for your review. Its great to know that Jordan is going above and beyond for his customers. If you have any questions or concerns, please contact Jordan or I and we will be glad to assist. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 09, 2017

Customer service was quick and helpful Our experience was great...everyone was very welcoming and helpful when we had any questions. They also give u your space to look around, so u can tak More

by PattyK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Nip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2017 -

Pacific Honda responded

Hi PattyK, Thank you for the review and letting us know you had an excellent experience. Pacific Honda strives for great customer service and keeping our customers happy. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 08, 2017

Finding my desired car This delership is great filled with amazing people.Jordan Nip in particular was so knowledgable,great listener who applied what i wanted and found the More

by Kickstart1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Nip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2017 -

Pacific Honda responded

Hi Kickstart1990, Thank you for your review. Pacific Honda is pleased to know that your vehicle purchase went well/smoothly and that your customer care exceeded expectations. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 08, 2017

Awesome service! Went in with the intent to purchase a new car and I am completely satisfied with my service at Pacific Honda. Evan was very helpful and attentive to m More

by ssaito22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Oda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Harris
Jul 11, 2017 -

Pacific Honda responded

Hi ssaito22, Thank you for the great review. Knowing that your vehicle purchase went well, with excellent customer service by Pacific Honda staff, is what we strive strive for. If you have any questions or need assistance, please contact Evan, Doug, or I. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 08, 2017

It was worth the waiting! Boy....I really don't know where to start ! Evan Harris, the salesmen that helped me out was fantastic! He helped me out by getting a Great deal on a More

by Kainoa38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Oda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Harris
Jul 11, 2017 -

Pacific Honda responded

Hi Kainoa38, I am glad to hear your vehicle purchase went well. I will let Evan know that he did a great job. Please contact Evan or I, if you have any general questions or concerns. Thank you for your review, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 07, 2017

Ask For Nip! This is the best experience I've ever had at a dealership! Everyone was great and willing to work things out for a win-win-win solution. Matters went More

by ahaoatai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Nip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2017 -

Pacific Honda responded

Hi Ahaoatai, Thank you for the great review, a triple win for you is a bonus for us knowing we displayed excellent customer service. If you have any questions or concerns, please contact Jordan or I. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 07, 2017

Excellent transaction Salesman was easy to talk to, and informative. He made buying a Honda from another island, a workable situation. He knew a lot about Hondas. He also More

by Debbylab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Katekaru
Jul 10, 2017 -

Pacific Honda responded

Hi Debbylab, Thank you for your review. I am happy your inter-island purchase went well. Wes has been in sales for quite a few years and does have excellent vehicle knowledge. Please contact us if you have any questions or concerns. Thank you again for your review, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 07, 2017

AWESOME SERVICE!!! Helu ʻekahi hoʻi!!! Evan Harris went beyond to help us purchase our car from off-island! It was our first time purchasing this way and it was an incredible experience! Fr More

by nohiamahina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Harris
Jul 11, 2017 -

Pacific Honda responded

Hi nohiamahina, Thank you for your review. It's great to know our sales staff (Evan) went beyond the usual expectation of excellent customer service. I will let Evan know your appreciation. Thank You Again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

July 07, 2017

Hopped over to Honda Jordan was very friendly and welcoming when I stopped by to look at the Honda HRV. He was able to answer all the questions I had from trim selection t More

by KS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Nip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Shu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2017 -

Pacific Honda responded

Hi KS, Thank you for your review on Dealer Rater. It's nice to know that Jordan Nip and Alex Shu displayed excellent customer service. Please contact any of us if you have any questions or concerns. Thank You Again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com