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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 226 reviews
January 02, 2021
Purchased 2021 Honda Odyssey. The process started online, then via phone, total visits to the dealer 2, first to checkout the van in person and second to go over the final numbers and make the purcha online, then via phone, total visits to the dealer 2, first to checkout the van in person and second to go over the final numbers and make the purchase. I would say total time between my visits less a three hours, which I made this my objective, if you are serious about purchasing a vehicle I recommend doing your own research/homework online before you contact the dealer and start the purchase, knowing what you are looking for and your target price helps both the sales person and saves you time at the dealer. Mr. Hai Nguyen my sales rep, very knowledgeable, friendly and will work diligently to meet your request. I bypassed the drive option due to my level of confidence with the product and being a three time odyssey owner, that didn’t stop Mr. Nguyen from going above and beyond to ensure the vehicle was ready for viewing, going over the key features, system set up and answer all your questions in detail. Alex Shu, Finance Rep. makes you feel at home, knowledge and friendly works with you to meet your needs and explain every signature, initial in detail. Bottom line at Honda Pacific they met my needs and wants, got the best deal out of my purchase to include both maintenance and service planes they beat the competition in service and pricing. I’m very satisfied with the service provided. Best in the business! More
by Odyssey Fan
December 24, 2020
Thank you Jordan and Doug, great service from both reps. Easiest and stress free purchase I've made from a dealership specially during the pandemic. Easiest and stress free purchase I've made from a dealership specially during the pandemic. More
by Samuel Nam
December 23, 2020
Jordan was very friendly, he was very easy to talk to and made me comfortable. He answered any questions I had with patience and care. Very helpful!! Thank you so much for helping me get me my new car!! made me comfortable. He answered any questions I had with patience and care. Very helpful!! Thank you so much for helping me get me my new car!! More
by Cici808
Employees Worked With
December 12, 2020
Eric, our salesman, did a fantastic job. He was very personable, respectful of our needs, and knowledgeable about the products/cars. We highly recommended him! personable, respectful of our needs, and knowledgeable about the products/cars. We highly recommended him! More
by TF808
Employees Worked With
December 06, 2020
Really helpful and caring for trying to get me my first car! They make sure I was taken care of on finding the perfect car for me that fit my lifestyle and budget! Definitely would recommend them to friend car! They make sure I was taken care of on finding the perfect car for me that fit my lifestyle and budget! Definitely would recommend them to friends and family! More
by Asing.lauren808
December 01, 2020
Great service, friendly and VERY KNOWLEDGEABLE STAFF!! Jordan Nip was very accommodating when scheduling a test drive, went over features of the car and was patient with my many questions. This is my seco Jordan Nip was very accommodating when scheduling a test drive, went over features of the car and was patient with my many questions. This is my second Honda automobile and I would recommend Jordan and this dealership to friends and family. More
by Melo Frank
November 24, 2020
Eric helped me lease my first car on my own without a co-signer. Excellent service from him and very attentive. Highly recommend to everyone! co-signer. Excellent service from him and very attentive. Highly recommend to everyone! More
by antcelia4
Employees Worked With
November 22, 2020
Due to COVID, I did a lot of research online. I submitted a query online, and communicated through email with Bob. Once I was comfortable with pricing & ready to test drive, he had me meet with Er submitted a query online, and communicated through email with Bob. Once I was comfortable with pricing & ready to test drive, he had me meet with Eric at the dealership. Eric was very friendly & worked with me on a fair trade-in value. This was a very easy transaction - I knew what vehicle I wanted & the price I was willing to pay, I knew what I wanted for my trade-in, and I knew all my financial needs. I've been a Toyota owner since I started driving, this is my first Honda. Excellent customer service from Bob, Eric & Robert. More
by Kristy L
November 11, 2020
I had a very positive experience with Eric Stephens. He was genuinely a nice guy and very easy to work with. I had shopped around and the price I received was excellent. I would highly recommend Eric. was genuinely a nice guy and very easy to work with. I had shopped around and the price I received was excellent. I would highly recommend Eric. More
by Dave
Employees Worked With
September 18, 2020
Eric did a wonderful job. Very professional and answered all my questions. Got my the car I was looking for without any issues. I would wholeheartedly recommend this dealership to anyone looking for a new c all my questions. Got my the car I was looking for without any issues. I would wholeheartedly recommend this dealership to anyone looking for a new car. More
by Stuart
Employees Worked With
