Pacific Volkswagen

Overall great service. Excellent follow up with my internet interest. I received the correct information on the exact car that was in my budget for a lease. We all worked out a deal that stayed in my internet interest. I received the correct information on the exact car that was in my budget for a lease. We all worked out a deal that stayed in my target budget price-everyone went above and beyond to make sure I got the Jetta! Even the other sales people were friendly and outgoing and had a great sense of humor. Everyone got along and it was a nice environment. More

Thank you Anna for the patience you showed with my schedule and ability to visit the dealership to view used car that was advertised on the internet. You understood that my concern was based on a fair schedule and ability to visit the dealership to view used car that was advertised on the internet. You understood that my concern was based on a fair price for an older used car. Once my husband and I were on the lot and shown the car my subsequent concern was about the appearance of the vehicle, particularly the front bumper and added wear around the wheels. Brad was right there to suggest how these issues might be corrected and provided a rough cost. We weren't expecting a perfect car, just something that was decent and reasonably priced for our daughter(s) to drive. Thank you Charles for supporting us on this issue and thank you Ty for processing all the paperwork! We were prepared to walk away but given that you are primarily a new car dealership, the attitude and the reason-ability factor made the deal. More

Pacific VW is awesome! From the management to the sales team, everyone is top notch! They took the time to find the exact car I wanted & then they gave me a great open book, no haggle deal. I highly recomo team, everyone is top notch! They took the time to find the exact car I wanted & then they gave me a great open book, no haggle deal. I highly recomond this dealership to anyone looking to purchase a new or used VW. More

The dealership was beautiful, the people were helpful and kind and the deals are fabulous. Nancy M. was wonderful to us. It would have been diffiult NOT to buy a car from her. She rallied other members of th kind and the deals are fabulous. Nancy M. was wonderful to us. It would have been diffiult NOT to buy a car from her. She rallied other members of the team around us to cater to our needs (regarding price and logistics) and answered every question that we could think of in detail. We left with smiles, a beautiful car and we didn't have to break the bank! More

Buying a new car can be an ordeal or it can be a pleasure. I've experience both extremes over the past 30 years of buying/driving cars. The crew at Pacific were courteous, professional, and went out pleasure. I've experience both extremes over the past 30 years of buying/driving cars. The crew at Pacific were courteous, professional, and went out of their way to make sure I got exactly what I wanted at a great price. They did not have the specific optioned model in stock but searched and found the right car. They worked with me on price and were willing to adjust based on other dealer offers. Communication was prompt and they held to their word at every step. There no doubt are other dealers who may sell a car for a few dollars less - or at least will say anything to get you in the door. But it can be hard to put a price on service and attention to detail. The team at Pacific treated me as a friend rather than as an adversary. In short, they value the customer as well as the sale. George, Tom, Aaron and Ty all did their parts to make the deal happen. Highly recommended. More

My experience with Pacific Volkswagen was great. The first day we all walked onto the lot I was asked if I needed help right away. The receptionist at the front desk was very kind. She told us someone first day we all walked onto the lot I was asked if I needed help right away. The receptionist at the front desk was very kind. She told us someone will be with us. I went to GMC and Martin Chevrolet before coming here. I had to go ask for help over at GMC and at Chevrolet I asked if we could test drive a car. They didn't have it on the lot at that time. The salesperson said it isn't there and walked away. So we left. Chris at Pacific Volkswagen came soon after the receptionist told us to wait. We probably spent an hour or more test driving and looking at the jetta and the volkswagen cc. He spent time showing us the different cars and showed us all the gadgets that came along with the jetta. He was very patient and wasn't pushy. When I was ready to get the jetta I asked for him. This was definately a great car buying experience. I would definitely recommend this dealership. Ask for Chris Estrada. I am very happy with the car and also satisfied with the price. More

I would recommend this dealership, no questions asked! The sales team is friendly, patient, kind, and super informative! I worked mainly with Aaron and Nancy and would recommend them both highly! They w The sales team is friendly, patient, kind, and super informative! I worked mainly with Aaron and Nancy and would recommend them both highly! They went above and beyond to help me and got me excited about buying my new car. The sales team at Pacific VW is honest and up front about everything. They didn't pressure me into buying, but were very knowledgeable about their products. They also are great about following up to make sure you are happy with your purchase. If you are looking to buy a VW-go visit Nancy and Aaron at Pacific VW! More

Tom was a pleasure to work with and made the whole lease and return process easy and stress-free. He was also very familiar with the vehicle I was interested in (unlike other car salesmen that I have dealt and return process easy and stress-free. He was also very familiar with the vehicle I was interested in (unlike other car salesmen that I have dealt with recently). He was also extremely polite, respectful and friendly which made me much more inclined to do business with. More

My daughter and I purchased a new 2011 VW Jetta. Our experience with Sean and Inna was great. They are both professional and nice. We recommend Pacific VW and Sean Hutchinson and Inna Eng very highly experience with Sean and Inna was great. They are both professional and nice. We recommend Pacific VW and Sean Hutchinson and Inna Eng very highly. They each spent alot of time with us going over the specifics of the car and financing. More

I had to go back and forth many times to get a good deal. The price was also changed on me a few times. In addition there was a clerical error that got my husband very upset. Frank was very slow and he made The price was also changed on me a few times. In addition there was a clerical error that got my husband very upset. Frank was very slow and he made me uncomfortable on the phone when he found out I was dealing with Frank. It wasn't the easiest transaction. More