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Pacifico Ford

Philadelphia, PA

4.8
4,826 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,826 reviews

October 03, 2018

2018 Ford Explorer I’ve been shopping for a new car for months and thanks to Rocky in sales he put me in the exact vehicle I didn’t know I wanted. I told him what I want More

by Mark97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky De Gregorio
Oct 05, 2018 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 02, 2018

Thanks I had a great experience at the Ford dealership, the workers gave me excellent service, I have been with them for a couple of years and I appreciate t More

by KJohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Freeman, Ron Tilley
Oct 05, 2018 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 30, 2018

The best customer service Al is a really nice person he tried to helps me all the time with my questions and gave me different options to choose that way everything was more e More

by Bertha G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Ubaldini
Oct 05, 2018 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

September 29, 2018

EXCELLENT PROFESSIONAL SERVICE I am overwhelmingly pleased with the service I received through Sales Representative Mr. Rocco De Gregorio. He professionalism and accurate advise a More

by escape6668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Gilbert, Rocky De Gregorio, Gina Puggi-McDevitt
Oct 05, 2018 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

September 28, 2018

Such a great experience When I went to buy a car I had some limitations on budget and what I wanted/needed. Bert was able to help me find a car within my budget and limitatio More

by mc1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Puggi-McDevitt, Bert Rendle
Oct 05, 2018 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

September 28, 2018

Thank you James Williams@Pacifico I went to get my Yukon Denali serviced on 09/28/18 and James Williams was very courteous, informative, and patient with trying to help understand the More

by WiseGuy23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Williams
Oct 05, 2018 -

Pacifico Ford responded

Thanks for leaving us such a wonderful review. We are glad that you and family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

September 28, 2018

Recall Pleasure to have my truck serviced at Pacifico ! Bob Rauh made it as smooth as possible, would highly recommend this service department for all Ford More

by Angler3691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Rauh
Oct 05, 2018 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 28, 2018

Top Notch Dealership All The Way Everyone at Pacifico Ford was amazing. All the staff members were professional, courteous and knowledgeable. They truly value their relationships were More

by RW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Pacifico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky De Gregorio, Mike Bernick
Sep 28, 2018 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

September 26, 2018

Rocky De Gregorio Needed to purchase a truck and found everything I needed with Rocky ,fast ,courteous and a pleasure to do business with Thank you for everything More

by Anthony2603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Ferrill, Chad Gilbert, Rocky De Gregorio, Mike Bernick
Sep 28, 2018 -

Pacifico Ford responded

Hi Anthony, thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

September 26, 2018

5 Hour Quick Lane I Left Without My Car Being Serviced(Oil Change) After Leaving It At The “QUICK” Lane For 5 HOURS. Totally Unacceptable And A Complete Inconveniences! More

by Fusion15
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
James Williams
Sep 28, 2018 -

Pacifico Ford responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

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