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Pacifico Ford

Philadelphia, PA

Overview
Employees
Reviews
Vehicles
4.8
4,828 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,828 reviews

April 18, 2026

Excellent customer service. Mike Delia went above and beyond in order to provide an impeccable. He knows the cars in depth and is an A++ sales rep More

by emmanuel.gibon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2026 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 17, 2026

excellent service , i’ve been a customer for over 20yrs , extremely friendly and knowledgeable technicians More

by edmundpollitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven D'Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2026 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 10, 2026

I had a recall on my 2015 Lincoln MKT for the rear camera and they never repaired it! Gave my vehicle back to me! Never said why they didn’t replace or repaired ! More

by Elijahp544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Carroll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Suydam ,TAtyana
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Apr 17, 2026 -

Pacifico Ford responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

Apr 17, 2026 -

Elijahp544 responded

My vehicle would not start because something was wrong with a module I bought from Springfield Ford that your tech told me that I needed to do . In order for my vehicle to run. I paid $260.for a part that I didn’t even need. They kept my vehicle almost a month. I texted them because I became impatient because no response. I asked them if you can’t fix it after the part. I want to tow it somewhere else. I was told that, I had to pay $678. In order to get my car. I talked with a Thomas Suydam and he a sure me my vehicle would be repaired. I called several times and texted another week went back. Then I talked with Bill and he said come get the car before 5pm. I have pictures to prove that my vehicle was not the way I bought it to your shop. My windshield wiper nuts were off , the bottom of my vehicle that covered my the muffler was off in the back seat. My bumper where the rear camera is the bumper was pulled apart. Never was put back together. Plus the part I bought for the car it was placed back in the box and never been used. The recall for the rear camera was never repaired either.

April 06, 2026

Honesty and integrity in car sales! ? Absolutely with Mike at Pacifico! Great service, good experience. More

by Michaelhall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2026 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 05, 2026

Mike Delia was terrific to work with had me in and out of the dealership in no time had all my paperwork ready for me to sign when arriving . I highly recommend Pacifico to my family and friends More

by Moose1819
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2026 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

April 01, 2026

This is a wonderful dealership. I feel secure and safe when I get my service done with Ford mechanics. I am satisfied with those that work in the services offered. Kudos to al More

by bpwortham61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven D'Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Squittieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Rdesinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Randt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Morrison
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Apr 03, 2026 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

March 31, 2026

Pacifico Ford service is amazing under the new management of Tom Suydam, we will take all our government vehicles to ford for service. More

by Richard.rhames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven D'Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Washington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Squittieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Morrison
Report | Print
Apr 03, 2026 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

March 26, 2026

Megan, Neal, Steve, and Zach went above and beyond for me! They made sure the process was as easy as possible for me!! Definitely recommend coming to Pacifico and seeing them! More

by baileyberkery2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen D'Alessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Rdesinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Randt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Kanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2026 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

March 25, 2026

Megan at Pacifico Ford is the best! Super knowledgeable and really takes the time to listen to your needs. I love my new car and will buy at Pacifico ford from now on! More

by Csans88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen D'Alessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Rdesinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2026 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

March 18, 2026

Absolutely a pleasure working with Megan. Great service from start to finish. Would recommend to anyone wanting to make sure they get a great on a great vehicle. I am in the market for somet More

by gmoneydollarsigns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Rdesinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2026 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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