Pacifico Ford

They mean to please I went to 3 dealerships looking for what I wanted at the best price. Alex made it happen. He went out of his way to find my car. I went to 3 dealerships looking for what I wanted at the best price. Alex made it happen. He went out of his way to find my car. More

rocky was the best Rocky went out of his way even on his day off to get me the vehicle I desired, and I am a real pain in the butt, he spent three days finding me the ri Rocky went out of his way even on his day off to get me the vehicle I desired, and I am a real pain in the butt, he spent three days finding me the right vehicle, I wanted HD Radio which was harder then I anticipated to secure, but he got it for me...This is my 10th lease with Rocky I would never go to anyone else, he is the best, cares about his customers 24/7/365, even after the sale. Ralph Deleo More

Was the best keyword WAS I've been going to Ford since they help me get my 2009 F150 which I loved still love, thankfully I bought the tire warranty package because there was I've been going to Ford since they help me get my 2009 F150 which I loved still love, thankfully I bought the tire warranty package because there was always issues with new tires getting flats are leaking what have you they could never come up with an answer why they did a good job and replace my tires every time, thank you for that. Then months ago they replace two tires for me and they noticed some rot on my spare tire below my truck bed, which was also a brand new tire no longer than a month-and-a-half old. They lost my tire and rim, sat there for 6 hours for them to tell me they lost it and then come back, this happened a couple times now we are about to be October I have still not received my spare with the new tire I had to go out of town for a couple months they could have called whenever I called they said we will get back to you, never answer text messages or responding to my calls so now I do not go to them, this may sound like a stupid reason but it took a lot of time out of my life over one rim and tire to keep coming there for it to not be there when I was told to come in those days. Was the most blessed grateful customer ever appreciated everybody in that building, they are all great workers except for the fact they messed this up big-time ruined a lot of my time that I cannot get back, also never ever got any of their special deals, like putting Nitro in the tires when they never were supposed to mention it to you as an option, I've said that to him never happen. I did not want to post this but I want my tire on my rim back please become great again and do what was promised, and what is owed to me, and you probably have no idea how many hours of my time you have wasted having me come in leave come back leave come back, enough of me babbling On and On This Is the End thank you and I hope everyone has great holidays More

Wonderful and welcoming atmosphere This is my second vehicle that I got from Pacifico Ford and I am as happy as when I got the first vehicle. Salesman Gary Holmes was outstanding. This is my second vehicle that I got from Pacifico Ford and I am as happy as when I got the first vehicle. Salesman Gary Holmes was outstanding. More

My day at Pacifico Ford There was a very welcoming and friendly atmosphere at the dealership . The sales person was most helpful, professional and courteous, Which made al There was a very welcoming and friendly atmosphere at the dealership . The sales person was most helpful, professional and courteous, Which made all the transactions seamless and smooth. I would certainly recommend this dealership to others. More

Great service Paul Ruben always supplies me with exceptional customer service. I would recommend Paul Ruben on my ford service any day.Paul Ruben is a customer serv Paul Ruben always supplies me with exceptional customer service. I would recommend Paul Ruben on my ford service any day.Paul Ruben is a customer service representative I can trust. More

Great help. Awesome Personality. He has been pretty helpful during the whole time trying to get me out of trouble. If I have any question, I could just go ask him. He has been pretty helpful during the whole time trying to get me out of trouble. If I have any question, I could just go ask him. More

Great dealership, Great team! Staff was friendly, pleasant and professional. Beginning with my first interaction with Trey from the internet team, to Neal from sales, Chad from man Staff was friendly, pleasant and professional. Beginning with my first interaction with Trey from the internet team, to Neal from sales, Chad from management and Gina from finance. Everyone helped make sure I got the right deal and did so without being overly pushy. They happily accommodated my family of 5 during our visit, which includes 3 young ones. Neal made a special effort with my kids and was much appreciated. Small details do matter. Kudos to the team! More

Professional, courteous, very helpful I would like to let you know how professional Neal is and how much he cares about his customers and how he stands by the brand he sells. I would like to let you know how professional Neal is and how much he cares about his customers and how he stands by the brand he sells. More

Pacifico Ford is an Unethical Company Unethical Company. Pacifico Ford quoted 3.6 APR on the purchase of a car when I contacted them in advance, then changed it to 4.8% while I was in deal Unethical Company. Pacifico Ford quoted 3.6 APR on the purchase of a car when I contacted them in advance, then changed it to 4.8% while I was in dealership to buy the car. Bank of America loan quote is 3.6% APR. Pacifica added 1% point interest rate on top of the loan, without disclosing it. When Bank of America approved the same loan amount to me directly, Pacifico point-blank refuse to cancel the originating loan. Furthermore, their finance person yelled, and bullied, refusing to allow me to even speak. Make sure you ask them what the APR rate they are being quoted by the bank, and request to see it, before signing anything. Derek More