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Pacifico Ford

Philadelphia, PA

4.8
4,825 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,825 reviews

September 14, 2018

Purchase of Ford Fiesta Great service with good communication. Was treated very well, very respectfully and everyone was very helpful. The registration of my car was somewhat More

by Sp3225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

Pacifico Ford responded

Thanks for leaving us such a wonderful review. We are glad that you and family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

September 13, 2018

Happy and Pleased Chris Watson went out of his way to make everything right for us. Everything went perfect Also Gina Puggi Mc went out of her way to make sure the p More

by Carbuymarijo1225
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Puggi-McDevitt
Sep 13, 2018 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

September 12, 2018

GREAT JOB DONE BY NEAL Neal Bauer is a great salesman!!!!!!!!!!!!!!!!!!! He was extremely helpful and knowledgeable about the ford product. Quite a jokester kept me la More

by sherry1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Puggi-McDevitt
Sep 13, 2018 -

Pacifico Ford responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

September 11, 2018

I overpaid I feel like i have been taken advantage of, the salesman found out i was inexperienced in buying cars and was in a hurry to get one for school and scr More

by Joe Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tito Bryson
Sep 13, 2018 -

Pacifico Ford responded

Joe, we’re sincerely sorry to hear you weren’t satisfied with your visit. We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance.

September 11, 2018

GREAT SALESMAN NEIL WAS GREAT PUT NO PRESSURE ON ME TO PURCHASE THE CAR.HE WENT OUT OF HIS WAY TO MAKE ME FEEL LIKE I WAS FAMILY.HE IS AN ASSET TO YOUR COMPANY. More

by sal811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Agosto, Gina Puggi-McDevitt
Sep 13, 2018 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

September 11, 2018

Excellent Professional, courteous, patient, friendly, excellent customer service. Would recommend to someone looking to buy car. Thanks for everything I More

by Lisae0608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

September 10, 2018

Excellent Dealership As always the service and experience at Pacifico was off the charts!!! Sales, Service was a pleasure, everyone we dealt with was great, wouldn’t think More

by Spike1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Ferrill, Chad Gilbert, Bob Rauh, Gina Puggi-McDevitt
Sep 13, 2018 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

September 09, 2018

No hassle! Thank you, Neal and Chad for the great service. You guys made it easy, and stress-free. I'll recommend you, and, the Pacifico dealership, to anyone wh More

by Dfpq70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Gilbert
Sep 13, 2018 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 08, 2018

Excellent Experience! Loved how easy it was purchasing my new explorer from pacifico! Neal and Larry were both very helpful giving me exactly what I needed in the vehicle a More

by bwilliams92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Ferrill, Mike Bernick
Sep 13, 2018 -

Pacifico Ford responded

Thanks for leaving us such a wonderful review. We are glad that you and family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

September 08, 2018

Helpful, accommodating, and honest This is probably the easiest experience I had purchasing a vehicle. Chad and Rocky we easy to deal with and most importantly were honest and upfront. More

by 1tribe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Gilbert, Rocky De Gregorio
Sep 13, 2018 -

Pacifico Ford responded

Thanks for leaving us such a wonderful review. We are glad that you and family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

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