Pacifico Ford

Great Dealer ALBERT REMENTER AND CHAD MADE OUR PURCHASE STRESS FREE AND THE DEALERSHIP MADE YOU FEEL AT HOME .I would highly recommend my family and friends. ALBERT REMENTER AND CHAD MADE OUR PURCHASE STRESS FREE AND THE DEALERSHIP MADE YOU FEEL AT HOME .I would highly recommend my family and friends. More

service center woes Yet again not thorough with processing of service line entering the service bay. I had a scheduled appointment not sure of others waiting. Need to fin Yet again not thorough with processing of service line entering the service bay. I had a scheduled appointment not sure of others waiting. Need to find other ways to address those with appointment scheduled and those driving up on that day for service More

Worst service team ever Came here for a service - appt scheduled for 10am. When i pulled into the garage i sat there for a few and wasn’t even greeted. Got out of the car you Came here for a service - appt scheduled for 10am. When i pulled into the garage i sat there for a few and wasn’t even greeted. Got out of the car young kid is sitting behind the desk- i asked him “are you supposed to check me in?” He said yea and pulled a clipboard to take my info -he acted as if I was Bothering him, didn’t even get up! strike 1 in my book. 1230 my car was never even pulled back. No service manager even touched it. I go to the desk and ask for a status and I’m told everybody is out to lunch! My car is less than a year old and I even pay for the extra warranty coverage that the dealership offers. My car needed a service and some recalls checked. I purchased my car from here less than a year ago and I’m already have problems with it. It makes this weird shaking thing when parked, the AC does not get cold and it’s a bunch of recalls. The service is horrible. I sat There for 3 hours and not 1 person even acknowledged me! I’m beyond irritated and this will be the last car I ever Buy from this dealer... to make matters worst I was Still asked to come back another day to get my ac looked at!!! Another inconvenience on my life More

Thank you, thank you, thank you!!! Buying my 2018 Ford Fusion was a painless and easy buying experience. Thank you Bert for everything!!! I love my new car. I was in and out within a fe Buying my 2018 Ford Fusion was a painless and easy buying experience. Thank you Bert for everything!!! I love my new car. I was in and out within a few hours... More

Fantastic We have purchased all of our vehicles from Pacifico and Gary Holmes has always been our sale rep. We have always been treated very well.. We have also We have purchased all of our vehicles from Pacifico and Gary Holmes has always been our sale rep. We have always been treated very well.. We have also referred other family and friends . Everything has been just Fantastic. More

Buying a new car They all made it easy from start to finish. Everyone went above and beyond to get the deal to happen. I personally thought it couldn’t be done from wh They all made it easy from start to finish. Everyone went above and beyond to get the deal to happen. I personally thought it couldn’t be done from what another dealership had told me.... More

Service Department Your employee, James Williams helped me get my car serviced on Thursday June 14, 2018, 15 minutes before the service department was about to close. I Your employee, James Williams helped me get my car serviced on Thursday June 14, 2018, 15 minutes before the service department was about to close. I didnt know that the hours have changed but was very grateful that he helped me out. Mr. Williams informed me of the new hours and I was thankful. He was very courteous and polite and I appreciated that. Thank You Ms. Epps More

Very Helpful I walked into the dealership clueless as a first time buyer. After walking around and finding my next potential car, Tito came up to me and offered hi I walked into the dealership clueless as a first time buyer. After walking around and finding my next potential car, Tito came up to me and offered his help and extensive knowledge. He was incredibly patient with me and answered every question I had, dumb or not. I was very thankful for this, especially with me being as confused as I was with no prior experience with buying cars. After picking my car, Bernard Jones made the final paperwork as quick and painless as he could. I walked out with an amazing new car at a great, affordable price. I’d recommend this dealership to everyone I know in a heartbeat, and to specifically ask for Tito Bryson for best and most helpful person to talk to if they’re looking for a new car. 10/10! More

Dependibility in knowledge of my needs For the second time in less than 3years, my friend rocky d not only got me into a vehicle useful to my needs, but got me into my first SUV, absolutel For the second time in less than 3years, my friend rocky d not only got me into a vehicle useful to my needs, but got me into my first SUV, absolutely love it and very practical, ROCKY YOUR BEST, TY AGAIN More

Earl Hill is the best!! He gave me 100% of his time. The waiting room “A” The over all look of the dealer ship “A” Rest room”A” The Financial person was also wonderful “A” What else is there to say The waiting room “A” The over all look of the dealer ship “A” Rest room”A” The Financial person was also wonderful “A” What else is there to say More