Pacifico Ford
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Oil change Free oil change with car purchase. Definitely would go back. Free car wash with every service. Service was quick and efficient. Waiting area is nice w Free oil change with car purchase. Definitely would go back. Free car wash with every service. Service was quick and efficient. Waiting area is nice with tv, Wi-Fi, and few charging. More
Excellent experience James is an excellent representative of quick lanes. Always courteous and willing to explain what’s in the best interest of the customer. I have refer James is an excellent representative of quick lanes. Always courteous and willing to explain what’s in the best interest of the customer. I have referred my family and will continue to refer customers please continue to provide excellent customer service! More
Best Car Buying Experience Ever!!!!!! After a very depressing ordeal at another dealership Dennis & Stan were simply amazing. They were very welcoming, patient & knowledgeable. They did no After a very depressing ordeal at another dealership Dennis & Stan were simply amazing. They were very welcoming, patient & knowledgeable. They did not fast talk nor use any jargan that we didn't understand. They took their time and went out of their way. Oh did I mention we walked into the dealership moments before closing and they treated us as if we were the first customers of the day! Not only did we drive off with what we were looking for we had so much more knowledge of the car buying process. Pacifico Ford has now become my family! More
Extremely pleased Like most, I was dreading the extensive & grueling process of buying a car. I ended up at Pacifico Ford because I had found a car online that I liked Like most, I was dreading the extensive & grueling process of buying a car. I ended up at Pacifico Ford because I had found a car online that I liked there and made an appointment. Upon entering I immediately felt welcomed. All the staff members were extremely courteous & my salesperson was available immediately. The car I had come to look at was not what I had expected but Martin wasn’t discouraged so we went back to the drawing board and found a car that I liked. We took for a test drive and I know it was the one - which began what should have been the grueling process, although it wasn’t. The energy in Pacifico is high and fun, they had a bbq going for Memorial Day and everyone seems to really enjoy working there. I can’t say enough about how great Martin was. He made the time not seem so long and in the lulls of waiting for things he helped us with the extra things like changing the insurance and setting up the features in the car. He was so friendly and easy to spend that much time with. Once we got to the finance portion of the day (another part I was dreading) Darryl was so great! We had a really nice time chatting while we figure out the specifics and i signs my name over and over again. He really worked with me in figuring out the best payment plan. Neither Martin or Darryl felt like salespeople and I never felt pressured or pushed to spend money. The service department was closed due to the holiday so we had to come back in a couple days for assistance on keyless entry and everyone remembered us and Martin was sure to get it taken care of quickly. I highly recommend Pacifico Ford, I couldn’t be happier with my experience, also they offer a lot of extra things for their clients such as free oil changes and things. I am so happy with my purchase! More
The Best Around Our experience was one that was truly amazing. We had a bad experience upon entering this location at 8:30 pm! He was ready and willing to help and t Our experience was one that was truly amazing. We had a bad experience upon entering this location at 8:30 pm! He was ready and willing to help and took his time even though it was almost closing time! Very personable and will not sell you anything he wouldn’t put his own children in!!!! He walked us through everything. Explained everything in its entirety. I wouldn’t have asked for a better dealer!! Thank you for helping us buy our car and taking the time to make our purchase right! His service was truly amazing and I would definitely come back for another!!!!!!! More
Great experience!No pressure! We had a great experience at Pacifico Ford! Tito and Chad were absolutely wonderful! He made our experience easy and not pushy at all. They all went a We had a great experience at Pacifico Ford! Tito and Chad were absolutely wonderful! He made our experience easy and not pushy at all. They all went above and beyond to help us get the vehicle we wanted. More
Service I had to make an appointment on short notice for service. They fit me in that day no questions asked. The guys at Pacifico always take great care of m I had to make an appointment on short notice for service. They fit me in that day no questions asked. The guys at Pacifico always take great care of my friends, family and myself More
Extremely satisfied Neal was extremely helpful when it came time for me to get a new car. Being a college student, Neal reccomended that I lease a Ford automobile and I a Neal was extremely helpful when it came time for me to get a new car. Being a college student, Neal reccomended that I lease a Ford automobile and I am so happy that I decided to do this! Neal was very patient with me and made sure I was truly happy with my vehicle of choice. I picked the Ford EcoSport and I love it! I couldn’t have done this without Neal’s help. Thank you! More
Great and fast experience For the person who really dislikes the entire car buying experience, this was one of the best dealerships I've worked with. All the employees were ve For the person who really dislikes the entire car buying experience, this was one of the best dealerships I've worked with. All the employees were very friendly and managers did not hassle. They gave me a deal on the spot and worked with me on obtaining a price in my range. Id work with them again and recommed them to anyone interested in buying a Ford. More
Service review I went to the dealership to have a minor repair. The hose that dispenses windshield wiper fluid had to be replaced. Sean, my service rep, was patient I went to the dealership to have a minor repair. The hose that dispenses windshield wiper fluid had to be replaced. Sean, my service rep, was patient and extremely helpful. He explained what needed to be done and took care of the problem. I was very pleased with the outcome. More



















