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Pacifico Ford

Philadelphia, PA

Overview
Employees
Reviews
Vehicles
4.8
4,817 Reviews
Pacifico Auto Group has been serving Philadelphia for more than 100 years! Pacifico Ford is the only remaining original dealer in the Philadelphia Airport Auto Mall. In our current location since 1970. Whether you are looking for a new or used car we are here to help! All Roads Lead to Pacifico! Visit us on Facebook at www.facebook.com/pacificoautogroup & Instagram @Pacifico_Cars
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6701 Essington Avenue

Philadelphia, PA

19153

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Showing 4,817 reviews

October 30, 2025

Neal is my go-to dealer because he listens to what I actually want instead of trying to peddle me something completely different as I’ve unfortunately experienced with many other dealers. Great guy, goo More

by transuejames
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2025 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

October 30, 2025

Great dealership! Neal Bauer has been helping me for years! He is a huge help & makes buying a car an easy process. 😊 More

by Beck,karen1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2025 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 29, 2025

Overall a completely reasonable place to buy a car. I’m quite fond of the place as I’ve bought several cars there now. More

by bauer114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bortner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2025 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 28, 2025

Edwin Pagan is very excellent, make sure everything go well, communication on the process, good personality and very respectful, and for that I thanks for his help and understanding on how thing go with t More

by newton64will
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen D'Alessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Pagan
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Oct 29, 2025 -

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

October 27, 2025

Pacifico Ford is great staff is amazing and the salesman Edwin Pagan was super fantastic helped make a great decision for Me and My Family More

by Light
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Pagan
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Oct 29, 2025 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 27, 2025

“Pacifico Ford is a great place to do business with and Edwin Pagan’s a pleasure to work with More

by Michellecromwell30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin pagan
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Oct 29, 2025 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

October 22, 2025

Very helpful, helped with all of my paperwork and overall very easy experience, I wasn’t treated like a customer but more of a good friend More

by derekduross
Recommend Dealer
Yes
Employees Worked With
Neal Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2025 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 19, 2025

Mike and Pacifico made my truck purchase quick and easy. I am pleased with my purchase! More

by David DAlessio
Recommend Dealer
Yes
Employees Worked With
Mike Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2025 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 17, 2025

Megan was very helpful she took her time explaining thing to me in a way so I could understand also she is very friendly will be coming back. More

by Maxine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Rdesinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2025 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 15, 2025

Worst ever , did not do what o paid for , truck came back dirty , no one called me to inform me of what was going on I had to call keep truck for 6 days and over the weekend More

by Kevin.osullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven D'Alterio
1.0
This rating includes all reviews, with more weight given to recent reviews.
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