Pacifico Ford

Helpful Charles and his manager provide helpful and honest information about a possible trade-in of an 2014 F150. I would be happy to recommend him. Charles and his manager provide helpful and honest information about a possible trade-in of an 2014 F150. I would be happy to recommend him. More

Great customer service!! Chad Gilbert & Martin Ivanovich are wonderful!! Everyone, is always so helpful! I have purchased 2 cars there and i could not be more satisfied! I Chad Gilbert & Martin Ivanovich are wonderful!! Everyone, is always so helpful! I have purchased 2 cars there and i could not be more satisfied! I was very impressed at all the knowledge everyone has about every car. Everyone was so kind and when i called and left a message, they called me right back. I would recommend this dealership to everyone i know buying or leasing a car, they make it so easy and exciting!!! i also loved that i got to ring the bell when i bought my cars!!! Great job guys, keep up the good work!!! More

Complimentary considerate Ron was awesome. He treated me like a brother and made me feel like family instead of a car dealer just trying to sell a car to a walk in customer. Fo Ron was awesome. He treated me like a brother and made me feel like family instead of a car dealer just trying to sell a car to a walk in customer. Ford ,he is truly an asset to the ford family Thanks again More

Great Service from a great guy So, I walked into this dealership back at the end of May and barely had $1000 for the down payment and was almost connived before I even got there tha So, I walked into this dealership back at the end of May and barely had $1000 for the down payment and was almost connived before I even got there that I would not find a good car under $10,000, and under 80,000 miles. I had a car in mind that I viewed online but had assume it would be out of my price range. Renaldo, proved me wrong and showed me that he could make the situation work out so I would leave with a car and he did just that. This was my first time buying my own car for myself. I've never had to deal with the logistics of paperwork and understanding the key components of what the deal entailed. Reinaldo, explained everything from beginning to end and I left with my car and a clear picture of what I needed to do and what I had just signed me name too. He also sat and looked up insurance quotes for me to get me the best price possible. All while my two children played in that amazing waiting room they have for the people like me who are forced to bring their kids along with them to get things done. The amazing experience didn't end there, about a month after I got my car, the check engine light came on and I called him. He immediately went into action scheduling me for a visit and then taking me to work after I dropped the car off to be serviced that next morning. Renaldo has gone above and beyond at every step and he changed my view of sales man as a whole, I no longer believe that they aren't cold-hearten users, he showed me that a good salesman is what he exemplifies when I came in and every time I've called him and I can't thank him enough for making my first car buying experience one that many in his position should want to live up to. More

Great Everyone was accommodating and nice. I was able to get what I wanted and didn't have much of a problem. I would recommend this dealership Everyone was accommodating and nice. I was able to get what I wanted and didn't have much of a problem. I would recommend this dealership More

Great purchasing experience! One of our two car decided it wanted to retire. We needed another car. In our search for a car using TrueCar, my wife found a 2014 Chevrolet Malibu. One of our two car decided it wanted to retire. We needed another car. In our search for a car using TrueCar, my wife found a 2014 Chevrolet Malibu. We did a little research on Pacifico and we were impressed by the reviews. We drove down to the dealership and it was a great buying experience. Renaldo Tilley took care of us. Renaldo was very friendly and knowledgeable. He made the process easy and smooth. We drove off in our new to us 2014 Chevrolet Malibu LS. If the time came where we had to purchase another car, we will buy from Pacifico Ford. No question. Barron More

Excellent customer service Paul Rubin is very helpful with his ability to assist customers with their needs. Every service department needs his Say yes attitude. Dealerships hav Paul Rubin is very helpful with his ability to assist customers with their needs. Every service department needs his Say yes attitude. Dealerships have always had the reputation of being horrible when it comes to service. I will be back to get car fixed even after my warranty is up. More

Carlos Rocks..Neil, Chadd, and Rocky...condescending jerks The only reason they score one star is the salesman Carlos...poor guy..Working with these soulless mooks must be a chore beyond which no compensation The only reason they score one star is the salesman Carlos...poor guy..Working with these soulless mooks must be a chore beyond which no compensation could suffice. Lets's start with Neil, the overstuffed , condescending totally ignorant manager. HE is the single rudest most ignorant person on this entire planet. He treated my sister as if she was inferior and attempted to sell her a vehicle that had an accident at $350 above the highest blue book value for a similar pristine version. Then comes "Chadd"...don't bother clenching your teeth and pretending this fool ever stepped into a country club let alone out of The Orchid...his goal is to be even more condescending than Neil, acting as if HE WAS DOING US A FAVOR...TRUST ME I WILL BE PASSING ON TOO EVERY SINGLE PERSON I WORK WITH...RIGHT DOWN THE STREET BTW..WHO ALSO SPORT 860+ credit scores and rake in over 120K not to give Pacifico their business...I will also be calling Ford and Hyundai. Oh and Rocky you're an clown too. I recall my 2013 experience which was exactly the same...I ended up at Ciocca...GO THERE PEOPLE...they ROCK...PACIFICO>>>SUCKS!!! More

Throttle Body I limped my truck into the service area with a bad throttle body. It was my first time there and they had me in and out in under 2 hours on a Friday I limped my truck into the service area with a bad throttle body. It was my first time there and they had me in and out in under 2 hours on a Friday afternoon. Couldn't ask for better service! More

Great service Everytime I go to quicklane I get great service the people are extremely friendly and they do a great job fixing my vehicle. I love quicklane Everytime I go to quicklane I get great service the people are extremely friendly and they do a great job fixing my vehicle. I love quicklane More