Pacifico Ford

Mrs Downing Vince was an awesome support when i was purchasing my first car. He was very helpful and responding to my questions and articulate in speech. Vince was an awesome support when i was purchasing my first car. He was very helpful and responding to my questions and articulate in speech. More

Purchasing a car All of the cars that I have ever purchased, with one exception, have been new and I have not purchased a car since 1999. I was somewhat apprehensive All of the cars that I have ever purchased, with one exception, have been new and I have not purchased a car since 1999. I was somewhat apprehensive about purchasing a used car, since my previous experience was not a good one. However, I realized that it was now time to purchase something……. But then, that's when Randy came to the rescue. He set my mind at ease, answered all of my questions and scheduled additional time to demonstrate all features of the car; patiently reviewed all information with me and also contacted me several times to see if I had any additional concerns. On a scale of 1 to 10, he rates a 10+++. Should I become aware of any friends or relatives in the market for a new or used vehicle, I would definitely recommend the Pacifico Ford Dealership & the sales representative would be Randy Childress. More

Amazing car buying experience! Like most people I FEARED the car buying experience, until now! First, I'm not an easy customer, I do my homework, I want it all, and I don't want to Like most people I FEARED the car buying experience, until now! First, I'm not an easy customer, I do my homework, I want it all, and I don't want to pay a lot for it! I visited 5 dealerships in a week searching for my car. There aren't enough stars on this rating to accurately capture how far and above Jorge is from the other sales people I endured during my quest. Jorge was knowledgeable, friendly, patient, and worked for the sale while not being high pressure. He was a real pleasure to work with and has changed my perception of the entire car buying process. He made me feel comfortable, was a good listener, and really new his features and benefits. So well that after hearing him talk about Pacifico Engine For Life so many times I could probably sell you a car! Bottom line....good guy to do business with... Holly McCaffrey in Service was another pleasure to work with. She provided top block customer service and had your best interests in mind during the servicing of my truck. Coming from suburbia NJ I was initially very intimidated by this dealership; the drive in isn't exactly scenic. Wow did my perception change! What an amazing experience and really not like anything I had experienced before at other dealers. Everyone on the property was insanely helpful. I was stopped 4 times in the parking lot while dropping off my car for service asking me if they could help me with directions, carry my baby seat, and more. I felt like I was staying at a 5 star hotel! Well played Jorge, Holly, and Pacifico! I will be back! More

great car buying experence for both me and my son very honest and upfront with the whole process and got a great car at a very good price and most important a great warranty going back for another one very honest and upfront with the whole process and got a great car at a very good price and most important a great warranty going back for another one More

Service visit (oil change) The service department overall is very accommodating. I bought my vehicle in for its every three month or so oil change and other minor work and was The service department overall is very accommodating. I bought my vehicle in for its every three month or so oil change and other minor work and was able to get my vehicle taken care of without having to schedule an appointment for some time down the line. The wait time was just about the usual of the other times I have bought in my current vehicle and one I purchased from Pacifico before that. Mr. Knox was very knowledgeable. He even took the time to explain what work was done and told me what vehicle items were up to date and didn't need fixing. He was also very cordial and made sure I was satisfied from the time I dropped off my vehicle till it was ready and I was at the cashier window. More

My visit on April 7,2015 Had to bring my car in for a recall service my time there wasn't long I was informed of another recall that was fixed as well..... Pacifico Ford is gr Had to bring my car in for a recall service my time there wasn't long I was informed of another recall that was fixed as well..... Pacifico Ford is great!!! More

Tire Replacement I waited a reasonable amount of time for the job to be completed. This was very important to me as I had to go to work. I waited a reasonable amount of time for the job to be completed. This was very important to me as I had to go to work. More

Fabulous Dealership From the time I looked at the website until I signed the papers for a new 2015 Ford Escape, everyone I came in contact with at the dealership were pr From the time I looked at the website until I signed the papers for a new 2015 Ford Escape, everyone I came in contact with at the dealership were professional, helpful and friendly. My salesman, Desmond Bryant, bent over backwards to put me in a car I truly liked and could afford at a very reasonable price. More