Pacifico Ford

Back in December of 2010, I was referred to Dan Staley at Pacifico-Ford for a used car. After a few visits and final negotiations, we closed the deal. I must say that Dan Staley was a pleasure to work with Pacifico-Ford for a used car. After a few visits and final negotiations, we closed the deal. I must say that Dan Staley was a pleasure to work with as he is very knowledgable and bent over backwards to make sure that everything was just right. When I am ready for a new car, I would not hesitate to work with Dan again as I was very pleased with my experience at your dealership. More

I got the color I wanted at a good price with no problems. My salesman was very helpful. I bought many new cars and I believe Pacifico Ford was my favorite dealership to do business with. Everyon problems. My salesman was very helpful. I bought many new cars and I believe Pacifico Ford was my favorite dealership to do business with. Everyone there was very friendly which made for a smooth transaction. I would surely do business with them again. More

When i came to Pacifico i was already tired of shopping for a car and ready to give up for the day but as soon as i came in Jorge was extremely friendly and he answered all my questions in the order i aske for a car and ready to give up for the day but as soon as i came in Jorge was extremely friendly and he answered all my questions in the order i asked them. His friendliness was exceptional, he worked with me to pick the car that was right for me in price and expectations. He gave a good price for the car i wanted and went through the paperwork fast. the quality of work and time he put in to help me get what i wanted was outstanding. Jorge is great with customers during the purchase and after. He's called a few times after the purchase to make sure i was happy with everything. More dealerships should have people like him around. I would most definitely recommend Pacifico and Jorge to my friends and family. In overall Experience i would give Jorge a 10+!!! Thank you for making my first car buying experience so great!!! More

The staff was very helpful, and friendly. Everyone in the dealership was great! They looked into every possible way for us to have the payment we wanted and could afford. I feel very good with the decision w dealership was great! They looked into every possible way for us to have the payment we wanted and could afford. I feel very good with the decision we made and absolutely love our new car!! I will definitely recommend this dealership and especially Dan!! More

Tyrell was very helpful in the purchase of our new truck, outstanding salesman!! also took the time to go over every detail of the truck. delivered the vechicle very clean and was helpful with the set up of outstanding salesman!! also took the time to go over every detail of the truck. delivered the vechicle very clean and was helpful with the set up of the sync tech. made sure I knew how to work it.. More

This is the second car my family purchased from Mike. Mike provides superb customer service. He's not like the stereotypical salesman who's only motive is to obtain a profit. He seems to have the custome Mike provides superb customer service. He's not like the stereotypical salesman who's only motive is to obtain a profit. He seems to have the customers best interest in mind and always exceeds my expectations. My family will continue to obtain cars from Pacifico and spread the word to speak to Mike. More

My husband & I had such a wonderful experience with purchasing our car recently with Jorge. He was very friendly and helpful in picking out our car. He new all about the car and was more than happy t purchasing our car recently with Jorge. He was very friendly and helpful in picking out our car. He new all about the car and was more than happy to show us around. My husband purchased our last car with Jorge, but it was the first time I met him and he was great. We would highly recommend our friends to go see him if they were looking for a car. We also left our old car to be detailed and they did a wonderful job and we got a new TV. Sincerely, Sue Dezii More

This was the second time I purchased a car with Pacifico. Both times I was there Mike helped me. He is incredibly helpful and nice and doesn't hesitate to give you every option that might fit your needs. He' Both times I was there Mike helped me. He is incredibly helpful and nice and doesn't hesitate to give you every option that might fit your needs. He's very personable and has the answer to any question you might have. In the off chance that he doesn't he'll always find out for you. I would absolutely recommend his service to anyone. More

We were very satisfiedwith the overall experience ,all our questions were answered, the financing was painless they shiwed us different options on the financing .When we walked inour sales person was prep our questions were answered, the financing was painless they shiwed us different options on the financing .When we walked inour sales person was prepared for us , with the car we wanted to test drive, he already researched our names for any available rebates,took us for a test drive and explained options on the escape to us. The whole process of buying the car went smooth. The whole staff that we came in contact with from the moment we walked in could not have been any more friendly, helpful and courteous. More

I dread the buying a new car process and was not looking forward to hours of price bickering and game playing when I decided to buy a new car. I walked into the dealership and met with Neal Bauer. Neal was forward to hours of price bickering and game playing when I decided to buy a new car. I walked into the dealership and met with Neal Bauer. Neal was straight up with me from our first meeting. He listened to what I wanted and what I was looking for. He even gave me some suggestions after I asked for them. Key word there being after! He was not pushy in the least and if fact, he bent over backwards to make me happy and it was so refreshing. Neal's service to me did not stop after the sale was complete. My car broke down twice and had to be towed to the dealer for maintenance. Needless to say I was not happy with my 2011 Mustang being towed 2 times in 1 week. Neal kept me calm and assured me that he will find out what the problem is and what is being done with my car and he did. I found the service department pretty much useless when it came to keeping me up to date. The assistant manager was an ASS and very rude to me. Because of Neal and the way he took his time with me and the way he made me feel like I was the most important customer there left me with an overall positive impression with your dealership. I even sent a friend to him and they also bought a car. More