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Pacifico Ford - Service Center

Philadelphia, PA

4.9
1,038 Reviews

1,038 Reviews of Pacifico Ford - Service Center

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May 11, 2018

Quick and easy Great experience had car fixed as soon as part arrived at dealership. Fast check out will recommend dealer to all friends and family i have. More

by Drew.clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Pentz
May 11, 2018 -

Pacifico Ford responded

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

May 10, 2018

Steering wheel bolt replacement recall Great job and friendly service. Kept me updated on the service work being performed. Highly recommend both Sean Mellon and Phil Kearney. I take both o More

by Jim17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Kearney
May 11, 2018 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 10, 2018

Great Took my car there was great service friendly. No waiting work with you bring you out tell you what’s going on with car if you have any questions they’ More

by Derek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Williams
May 11, 2018 -

Pacifico Ford responded

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

May 08, 2018

Outstanding service Sean is an excellent service guy at Ford. He checked my car for any slow leaks and had an oil change done. Sean cares about his customers and have the More

by Williams, Kairi 13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2018 -

Pacifico Ford responded

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

May 05, 2018

Recall service Sean Mellon in service was as allways outstanding without an appt on a whim i stopped by to inquire about the recall notice i recieved on my 2014 fusi More

by thelawman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service tech Bob Facenda
May 11, 2018 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

May 03, 2018

Sean Mellon shows excellent service and is very friendly Sean is very honest and helpful when working on my car. Never had a problem afterwards. I choose him every time I'm at Ford. More

by Leonard Bailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2018 -

Pacifico Ford responded

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

May 02, 2018

Very Nice Service Experience Pacfico Ford is the best Dealership around especial in Service. What's more, Sean is a very nice staff who can solve your problem perfectly More

by PlutoYang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2018 -

Pacifico Ford responded

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

May 01, 2018

Great service Sean really helped me get in and get all the work I needed done quickly. He was a great communicator and very friendly. Highly recommended. More

by Cd123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 30, 2018

Couldn’t be Happier I haven’t been to Pacifico Ford in a little while considering I have a difficult time getting around. Sean treated me like family, like he always did. More

by Gabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Pacifico Ford responded

Gabe, thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that Sean did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 28, 2018

Friendly Service There was a long line and wait to get in when dropping my car off (at least 30 minutes from when I pulled up to finished "signing in" and waiting for More

by Lotochc35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Walker, Christopher Pentz
May 01, 2018 -

Pacifico Ford responded

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

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