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Pacifico Ford - Service Center

Philadelphia, PA

4.7
1,007 Reviews

1,007 Reviews of Pacifico Ford - Service Center

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September 25, 2023

Excellent service. Everyone is always courteous and they get you in and out. They do a really good job of explaining recommendations More

by teeteew33
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven D'Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Bottiglieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 19, 2023

OMG! I’m completely satisfied with the service I got today. Carlos and Paul took very good care of me. Excellent service. More

by Dolores Stafford
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos at Quick Lanes (excellent worker)
Sep 19, 2023 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 30, 2023

August 29, 2023. SERVICE DEPARTMENT. My Service Advisor Paul Rubin is Outstanding! He always displays a high standard in customer satisfaction. I can trust the More

by 2fordowner
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 29, 2023

Job was well done and wait time was not long and the info they gave u was spot on More

by Moeandroe
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven D'Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Palermo (Jr.)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 27, 2023

This was a great experience received a text with a video of my car being looked at explaining everything that I was getting done and whether it passed or not which to me is really awesome. Paul was the serv More

by BigRob441
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 22, 2023

It's great place and the people are very good and very professional in their work More

by toby19104
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Palermo (Jr.)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 17, 2023

Courtesy, professional and the staff works with you. They seem to understand what your needs are. More

by mabel_sanders
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Puggi-McDevitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stanley Otto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 14, 2023

Always trusted and reliable service. I very satisfied. Get in and out when I come for service. Thankyou More

by charlesandem
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos & Mechanic
Aug 15, 2023 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 09, 2023

Great service as always! Mike made everything easy and used my FordPass points wherever he could to save me money. Also loved the video from the tech explaining what I needed More

by Jssx623
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Harding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Palermo (Jr.)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 08, 2023

Had a clerical area which rendered my extended warranty cancelled. After contacting Ms.McDevitt she solved the problem and my warranty was reinstated. Excellent customer service as always whenever I deal w More

by BIGRAN316
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Puggi-McDevitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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