Pacifico Ford - Service Center

Tire Warranty Service Hit a typical city of Philadelphia pothole and it blew one tire and ruined the other. I had my vehicle towed to Pacifico for new tires and service. Hit a typical city of Philadelphia pothole and it blew one tire and ruined the other. I had my vehicle towed to Pacifico for new tires and service. I had a warranty for the tires and Chris Wentz took care of making sure it was all covered. Chris found time in his busy schedule to make sure my car was done in time for me to pick up in the afternoon and get my kids from school. I have had my car there 3 other times for normal service or inspection and this was the first emergency. The entire staff is nothing but helpful. More

Warranty Transmission Work I took my Ford Focus to closest dealership near me, which happened to be Pacifico Ford. I was Introduced to Sean Mellon the service technician, I expl I took my Ford Focus to closest dealership near me, which happened to be Pacifico Ford. I was Introduced to Sean Mellon the service technician, I explained to him what issues my car was having and right away he had an idea of what was wrong. They replaced my TCM and Clutch in my car in under 2 days and was covered under Ford Warranty. This dealership has a very knowledgeable staff and are pleasant to work with. I would definitely take my car there again in the future. More

Sean. Service Employee Friendly and knowledgeable would recommend to anyone. Would not be disappointed Very timely. Make you feel very comfortable while waiting. Just an ov Friendly and knowledgeable would recommend to anyone. Would not be disappointed Very timely. Make you feel very comfortable while waiting. Just an overall good experience . Was a pleasure to come to Pacifico More

Great and fast service Had a flat on my car, told him I needed my car quick and they replace tire and I was on my way within an hour Had a flat on my car, told him I needed my car quick and they replace tire and I was on my way within an hour More

Inspection and emissions Sean got me in and out as fast as possible. He is the best at his job here. Go see him for anything you need. Sean got me in and out as fast as possible. He is the best at his job here. Go see him for anything you need. More

Sean Was Great Sean Gave Me A Great Customer Service Experience... He Got Me In and Out Quickly And Answered All Of My Questions I would Definitely Recommend Him To Sean Gave Me A Great Customer Service Experience... He Got Me In and Out Quickly And Answered All Of My Questions I would Definitely Recommend Him To Anyone More

Outstanding Sean was great and helpful he also remembered me which is a great feeling the service was great and fast everything was taken care I’m very satisfied Sean was great and helpful he also remembered me which is a great feeling the service was great and fast everything was taken care I’m very satisfied More

Awesome customer service Everytime I bring my truck to ford I feel welcomed with opened arms they truly make me feel like family they never miss a birthday email even down to Everytime I bring my truck to ford I feel welcomed with opened arms they truly make me feel like family they never miss a birthday email even down to my trucks date of purchase birthday it makes me feel special when I see them keep up the great work sincerely a loyal customer for life More

Awesome service He went above and beyond to get everything I needed done was very hands on and always keeping me in the loop would definitely recommend him to anyone He went above and beyond to get everything I needed done was very hands on and always keeping me in the loop would definitely recommend him to anyone and everyone thank you Sean More

leaking sunroof The drain spouts from my sunroof was clogged and rain water was leaking into my car. I took my car to Sean and he made sure they were clean out. It wa The drain spouts from my sunroof was clogged and rain water was leaking into my car. I took my car to Sean and he made sure they were clean out. It was fast and affordable. Great job! No more wet floors in my car. Thanks Sean More