Pacifico Ford - Service Center

Unbelievable Customer Serivce I was lost and didn't know how to get my car serviced and the salesman Des stopped in the middle of his sale to give me directions. Also checked on me I was lost and didn't know how to get my car serviced and the salesman Des stopped in the middle of his sale to give me directions. Also checked on me in service to make sure everything went well. Thank you Des! More

Tire Service I showed up with a flat tire and my normal service manager Sean Mellon was in. He had my flat fixed and I was back on the road in no time. Sean is I showed up with a flat tire and my normal service manager Sean Mellon was in. He had my flat fixed and I was back on the road in no time. Sean is always excellent to deal with and this day I went in was no exception. Thanks, Sean! More

Outstanding and professional!!! As a woman, I am not familiar with cars and whenever I bring my vehicle to Pacifico/Quick Lane, James always goes above and beyond to take the time to As a woman, I am not familiar with cars and whenever I bring my vehicle to Pacifico/Quick Lane, James always goes above and beyond to take the time to ensure I understand not only what is needed, but why. He also advises me on possible future and preventive measures which is why and am a repeat customer and always recommend others who have experienced the same level of satisfaction with their service as well. More

James Rocks Every time I bring my car in for service James is always very polite and professional, he keeps me updated on the status of my vehicle and always gets Every time I bring my car in for service James is always very polite and professional, he keeps me updated on the status of my vehicle and always gets me out in a timely manner. Thanks James More

I've never had a bad experience here. Took my Edge in for it's oil change on 1/27/18. Sean Mellon is very courteous & pleasant. He assured me that I would be out in a timely matter. Whe Took my Edge in for it's oil change on 1/27/18. Sean Mellon is very courteous & pleasant. He assured me that I would be out in a timely matter. When leaving Sean also gave a gift of mints & hand wipes for my car. Thanks again, Dawn. More

Awesome Sean was extremely pleasant and was able to explain to me exactly everything that was going on with my car during my visit. I had been there some time Sean was extremely pleasant and was able to explain to me exactly everything that was going on with my car during my visit. I had been there some time last week before this visit and he remembered my face and exactly what I was there for when I arrived. The customer service at this place is exceptional ! More

Quick, comprehensive, good service There was a malfunction with the power steering computer, dealership took it in right before the holidays and was able to fix that problem, and a reca There was a malfunction with the power steering computer, dealership took it in right before the holidays and was able to fix that problem, and a recall issue in a few days time. Helping to keep the car, and it's passengers safe, very much appreciated. More

Excellent service on January 27 2018 A++++ customer service Friendly workers Very nice waiting area They keep your car clean with floor Matt’s and seat covers I would highly recomm A++++ customer service Friendly workers Very nice waiting area They keep your car clean with floor Matt’s and seat covers I would highly recommend Pacifico ford More

Inspection Got may car inspected today. Sean and the boys had me in and out so I could go on with my day. I would definitely recommend them to anyone Got may car inspected today. Sean and the boys had me in and out so I could go on with my day. I would definitely recommend them to anyone More

Excellent Customer Service! I could not be happier with the way I was treated at Pacifico Ford today. The personal service and attention to detail was phenomenal. I had an 8AM ap I could not be happier with the way I was treated at Pacifico Ford today. The personal service and attention to detail was phenomenal. I had an 8AM appointment and I arrived about 10 minutes early. 8 AM sharp the bay door opened and I was immediately greeted by Sean Mellon who took down all my issues and concerns and the reason for my service appointment. Sean kept me informed every step of the way checking in with updates as the service progressed. The lounge area was very comfortable and spacious with serveral TVs, coffee, and my favorite Philly soft pretzels. Pacifico, and especially Sean Mellon, know how to treat a customer right and keep them coming back. A++++ experience! More