Pacifico Ford - Service Center

Professional, trustworthy service Paul Rubin made my service experience pretty easy and was always easy to reach by phone and text when I had questions or wanted an update. The one iss Paul Rubin made my service experience pretty easy and was always easy to reach by phone and text when I had questions or wanted an update. The one issue I had with my service experience may have been beyond Paul's or Pacifico's control - I didn't need a rental when I dropped my car off, but then found I needed one later that day. I was frustrated to learn that for complimentary rentals due to a recall-related repair (at least that was my situation), Ford only lets you rent Ford vehicles. Even though the Enterprise near me had lots of vehicles, I wasn't able to rent a car, which resulted in a four-hour round trip bus ride to an important appointment. That was a frustrating afternoon. But again, maybe beyond Pacifico's control. The issues with my car are gone as far as I can tell and I'll definitely consider Pacifico and Paul for future service needs. More

Service engine light was on and Pacifico Ford had it serviced and off within a few hours and it was all covered under warranty. I scheduled an appointment over the phone and dr and Pacifico Ford had it serviced and off within a few hours and it was all covered under warranty. I scheduled an appointment over the phone and dropped my car off early at the service department to Bryan Delong. Within two hours all of problems were solved and got a rebate on a front end alignment which was much needed with driving the city streets. I would like to give a big shout out to Bryan as he greeted me and then texted and communicated with me during the whole process. More

Great experience! Very professional and friendly people and also speedy service! They were very easy to contact and kept me updated on the status of my car. Very professional and friendly people and also speedy service! They were very easy to contact and kept me updated on the status of my car. More

Great Service We had our 2011 Ford Edge at Pacifico Ford for routine maintenance. Sean Mellon was our service manager. Sean called throughout the day to keep us app We had our 2011 Ford Edge at Pacifico Ford for routine maintenance. Sean Mellon was our service manager. Sean called throughout the day to keep us apprised of the technicians findings and asked approval before proceeding with any work. When we picked up the car, Sean went out of his way to explain to us the work that was completed and what remained to be done. Sean was professional and accommodating. We were extremely pleased with Sean and Pacifico. More

Great service Always very accomadating and very nice. Very friendly atmosphere and the service advisors are so nice. Always very pleasant. Helped me a lot for an is Always very accomadating and very nice. Very friendly atmosphere and the service advisors are so nice. Always very pleasant. Helped me a lot for an issue with my car that should have never happened. More

Service repair Had a random sensor go in my F-150. With it being my work truck, Bryan took care of everything as quickly as possible and assisted with a quick car r Had a random sensor go in my F-150. With it being my work truck, Bryan took care of everything as quickly as possible and assisted with a quick car rental for the day. Thanks again More

Never worry with Sean As always in and out with Sean Mellon. I will always go back to Pacifico because their service is the best.Will always buy my vehicles from Pacifico. As always in and out with Sean Mellon. I will always go back to Pacifico because their service is the best.Will always buy my vehicles from Pacifico. Thanks Mark Meighan More

Ford Pafico is the best Excellent customer service and peaceful place to take your car to get the job taken care of good.the lounger the was nice clean. Fast and great . Excellent customer service and peaceful place to take your car to get the job taken care of good.the lounger the was nice clean. Fast and great . More

great service! Have been bringing my 2010 focus to quick lane since I bought it and James always takes great care of me! Would never go anywhere else Have been bringing my 2010 focus to quick lane since I bought it and James always takes great care of me! Would never go anywhere else More

Excellent service True to Sean's word, I was in and out in less tHan an hour. Sean was professional and,as usual, very friendle. In short, a visit to Pacifico's service True to Sean's word, I was in and out in less tHan an hour. Sean was professional and,as usual, very friendle. In short, a visit to Pacifico's service was a pleasure. More