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Pacifico Mazda

Philadelphia, PA

4.9
1,037 Reviews
Your Philadelphia Mazda Dealer! Pacifico Mazda is part of the Pacifico Auto Group which has been serving Philadelphia over 100 years! All roads lead to Pacifico!
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6715 Essington Ave

Philadelphia, PA

19153

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Showing 1,037 reviews

August 27, 2025

I had the best experience with Eric! ! He gave me excellent service from start to finish—explained everything clearly, was very patient with all my questions, and made the whole process e More

by eyanomeey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Thoumma
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2025

Dylan was very helpful and pleasant to work with. He was knowledgeable about the different models and very professional. More

by Olivia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Puggi-McDevitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 22, 2025

Andrew was great. All the employees are very helpful and knowledgeable with any question you have. Andrew was very helpful and made sure I got the car I wanted! More

by Mandylwil15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacques (Jay) Nicaisse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Pacifico Mazda responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

August 17, 2025

Emily was super welcoming and knowledgeable during the process, both about the car and financing questions. Car was ready at the front when I initially inquired, there was no pressure, happy to have made More

by frank.s
Recommend Dealer
Yes
Employees Worked With
Emily Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 13, 2025

Jay, the service manager, is amazing. I also enjoyed the sales experience as well. Fair- honest, and responsive. More

by Davidngentile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacques (Jay) Nicaisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Pacifico Mazda responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

August 11, 2025

Everything was so seamless and easy. I would recommend to anyone looking to buy a car and would definitely purchase from Eric & Pacifico again! More

by alyndell3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Thoumma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Pacifico Mazda responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

August 10, 2025

I'm really grateful to Eric for all his help with my car purchase. He was incredibly patient, kind, and understanding of my situation. Since I had to buy a new vehicle after my car was stolen, working with More

by March3377
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Thoumma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 03, 2025

Emily was a pleasure to work with. She diligently helped navigate a complex out-of-state registration situation and ensured that the process was as smooth as possible. All the staff at More

by jacobfelix2730
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

It was a pleasure working with them. All information was provided the process was smooth. More

by Chenj20040502
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Thoumma
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

Eric was fantastic to deal with had me in and out in a matter of no time More

by Moose1819
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Thoumma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Puggi-McDevitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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