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Packey Webb Ford

Downers Grove, IL

4.4
264 Reviews

1815 West Ogden Ave

Downers Grove, IL

60515

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Showing 264 reviews

April 26, 2024

As I am a repeating customer of Packey Webb, I am always amazed of the excellent service team, especially my Service advisor, Nick, Who is probably one of the best service advisors, customer service personn More

by Kevin T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dennis
March 28, 2024

We rate Packey Webb Ford 5 Stars! This is our second review and we love them. The first visit was for a Ford recall and they handled it very well even washing the car before we picke More

by Papa Ken T.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Borg, Service Dept. and Chris at the front desk., Charles Franz
March 23, 2024

The Dealership was better than I had anticipated. From time I walked in until the time I walked out, I was felt at home with the environment and everyone I met. The Best car buying experience I ever More

by dswat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Finlon
March 20, 2024

Great salesperson and made the whole experience from start to finish very easy. Great dealership! More

by pjg111870
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Driver
February 29, 2024

Nick and the service team at Packey Webb always take care of me and my vehicle amazingly. I wouldn’t trust anyone else to work on my truck. More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dennis
February 27, 2024

Packey Webb is a great place to buy a car! Fast and friendly service! I would highly recommend. More

by katm3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niketa Pettas
Mar 03, 2024 -

Packey Webb Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

February 26, 2024

I had a very good experience buying a Bronco Sport there recently. The salesman, Diego, and finance rep, Joe Storti, were both very nice and very helpful More

by jcallahan62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Storti, Juan Diego Godinez
February 23, 2024

This dealership was very helpful and helped me with all my needs. Definitely recommend them! More

by bohlson6109
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernie Mateo, Eric Mateo
Mar 02, 2024 -

Packey Webb Ford responded

Hi, we are happy we could make your experience a positive one! At Packey Webb Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

February 19, 2024

As always, Nick is as always the best Service Advisor ever. Always goes above and beyond to make sure his customers are always satisfied beyond expectations. This is such a rare quality and hard to today More

by Kevin T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dennis
Feb 25, 2024 -

Packey Webb Ford responded

Hello Kevin, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

February 14, 2024

Eric Finlon really helped me through the process of buying an electric vehicle. Answered all my questions, no matter how minute, and really kept the process smooth and fast. Never pushy in their approa More

by ryanz923
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Big Jim, Eric Finlon
Feb 17, 2024 -

Packey Webb Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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