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Packey Webb Ford
Downers Grove, IL
311 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 311 reviews
June 10, 2023
Packs Webb has provided my maintenance service since purchasing my vehicle. They’ve been professional and prompt. It’s easy with a premade appointment. purchasing my vehicle. They’ve been professional and prompt. It’s easy with a premade appointment. More
by Diana Matz
Employees Worked With
Rafaela Schneggenburger
May 24, 2023
Dealership is clean made a fair trade, however the service department could use a little better organization skills, I make an appointment to have a dent repaired and I leave work early to show up ahe service department could use a little better organization skills, I make an appointment to have a dent repaired and I leave work early to show up ahead of schedule only to find the guy already left for the day. Service kept saying he had work there and was starting the day late and 3:30 would be no problem, well it was. They act is if my appointment meant nothing to other appointments that were made, and that is exactly what happened. More
by Forgetboutit22
Employees Worked With
Ernie Mateo
May 01, 2023
The dealer sold me a car with no accidents ,then i found out that car has 2 accidents car literally broke every week the salesman and managers asked me to go away their AUTOCHECK is completely differen out that car has 2 accidents car literally broke every week the salesman and managers asked me to go away their AUTOCHECK is completely different from the real history of the car. More
by Viktor
Employees Worked With
Chris Shuman , Matt Csakai, Juan Diego Godinez
April 26, 2023
The salesman Diego sold us “no accident” car with their AutoCheck and later we found two front damage reports on carfax. We tried to contact managers Matt and Chris and they asked us to go away. Rude. Just AutoCheck and later we found two front damage reports on carfax. We tried to contact managers Matt and Chris and they asked us to go away. Rude. Just a short story about this guys The truck has broken three times within one month More
by Alex
Employees Worked With
Chris , Matt Csakai, Juan Diego Godinez
April 13, 2023
Hands down the best car buying experience I have ever had!!! After my husband totaled his car from a deer, we were in a bind and needed to get a car asap. We drove several miles (over 70) to come to Pack had!!! After my husband totaled his car from a deer, we were in a bind and needed to get a car asap. We drove several miles (over 70) to come to Packey Webb and I would do it all over again. Sergio was kind and helpful. He was upfront, honest, and really took the time to hear and understand our needs. Everyone we came into contact with at this dealership was beyond friendly and helpful. The entire process with them has been great. I can't say enough good praises about Sergio, Abby, and Michael. If you are looking for a car, you owe it to yourself to go here! More
by Kirstinmarie89
Employees Worked With
Michael in finance, Sergio Salazar, Rafaela Schneggenburger
April 07, 2023
Bought a Jeep Cherokee and it took over a week to get delivered and they kept telling me it will be delivered tomorrow and when it finally got delivered it was different than the pictures and the hood wa delivered and they kept telling me it will be delivered tomorrow and when it finally got delivered it was different than the pictures and the hood was damaged the key fob does not work and they said the tax title and registration was in the price and it was not. Now they will not do anything about it saying I bought it as is. All they care about is getting your money. More
by Becclesjr
Employees Worked With
Juan Diego Godinez
