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Packey Webb Ford

Overview Reviews (311) Inventory (357)

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Packey Webb Ford

Name: Packey Webb Ford
Address: 1815 West Ogden Ave, Downers Grove, IL, 60515, US
Telephone: (630) 598-4700
Rating: 4.5

4.5

311 Reviews

1815 West Ogden Ave, Downers Grove, Illinois 60515

Directions

Sales: (630) 598-4700

Service: (630) 598-4700

Parts: (630) 598-4700

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Packey Webb Ford

Downers Grove, IL

Overview

Reviews

Vehicles

4.5

311 Reviews

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1815 West Ogden Ave

Downers Grove, IL

60515

Directions

4.5

311 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (311) Inventory (357)

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Sales: (630) 598-4700

Service: (630) 598-4700

Parts: (630) 598-4700

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Webb Packey buying experience sales person customer service recommend dealer phone call discount

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Showing 311 reviews

December 19, 2022

SALES VISIT - USED

Great salesman and finance department made buying our car very easy. We would definitely go back for our next vehicle very easy. We would definitely go back for our next vehicle More

by Brf111885

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Eric Finlon

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Dec 21, 2022 -

Packey Webb Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 01, 2022

SERVICE VISIT

Service is always excellent, on time and very clean workshop. We go out of our way to go to Packey Webb. workshop. We go out of our way to go to Packey Webb. More

by w.jones

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Bob Marks

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Apr 19, 2023 -

Packey Webb Ford responded

W.jones, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 24, 2022

SERVICE VISIT

Excellent service! I always have a good experience when visiting your dealership. Friendly and professional people! Would gladly recommend you. I always have a good experience when visiting your dealership. Friendly and professional people! Would gladly recommend you. More

by Mstefani

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Dirk Ulbrich

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Nov 07, 2022 -

Packey Webb Ford responded

Hi, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

October 16, 2022

SALES VISIT - NEW

Work was done quickly and accurately even though I did not have a specific appointment time. not have a specific appointment time. More

by cbslaustas

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Timothy Mattern

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Oct 31, 2022 -

Packey Webb Ford responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

October 13, 2022

SALES VISIT - USED

This is the 4th vehicle purchased from Packey Webb. They have the best selection of used cars and trucks. An easy website to shop online, and everything they sell is accident free. The sales force i They have the best selection of used cars and trucks. An easy website to shop online, and everything they sell is accident free. The sales force is friendly and helpful throughout the purchase process. These are the main reasons why I keep going back for my transportation needs. This is why I fell confident that I made a great purchase when from Packey Webb Ford. More

by jamesobr007

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Ernie Mateo

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Oct 19, 2022 -

Packey Webb Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 03, 2022

SERVICE VISIT

People you can trust from a family that cares. We have been buying cars from the Webbs for 2 generations. We have been buying cars from the Webbs for 2 generations. More

by ILAZBOY

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Charles Franz, Jack Webb

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Oct 17, 2022 -

Packey Webb Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 12, 2022

SERVICE VISIT

Great service and fantastic people! Highly recommend P W Ford for all your vehicle needs. Highly recommend P W Ford for all your vehicle needs. More

by AM34

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Kaitlynn Barg

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Sep 14, 2022 -

Packey Webb Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 12, 2022

SERVICE VISIT

I drive 50 miles round trip to take our cars to a dealer I trust. Packey Webb is our dealer of choice for decades. A proven record of excellent customer service and professional work. I trust. Packey Webb is our dealer of choice for decades. A proven record of excellent customer service and professional work. More

by 3ponies@comcast.net

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Service Tech

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Sep 14, 2022 -

Packey Webb Ford responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 11, 2022

SALES VISIT - USED

Purchased a car and did not trade in my car so I couldn't drive home two cars by myself. No offer made to help. Took three days for me to find a friend with free time to shuttle me. Discovered mechanica drive home two cars by myself. No offer made to help. Took three days for me to find a friend with free time to shuttle me. Discovered mechanical issues after delivery. Will not bring to dealership for investigation/resolution. One salesman told me to "just bring it in tomorrow". Next day was told "You can't just bring it in. You have to make appointment." More

by Dana

Customer Service

Friendliness

Price

Recommend Dealer

Employees Worked With

Unknown

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September 08, 2022

SERVICE VISIT

Prompt service with great customer service, including the cashier. Thank you for a ride home. cashier. Thank you for a ride home. More

by Warman

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Matt Csakai

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Sep 11, 2022 -

Packey Webb Ford responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Packey Webb Ford

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