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Packey Webb Ford

Downers Grove, IL

4.4
269 Reviews

1815 West Ogden Ave

Downers Grove, IL

60515

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Showing 269 reviews

February 09, 2021

I recommend packey web Ford to anyone purchasing a vehicle..Great customer service good deals Good experience and our salesman Nick was great.. Thank you Melissa More

by Melissakuchan1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick pelta
December 10, 2020

Great service, simple and quick process to get an oil change. The dealership has a large and clean waiting area that made waiting for the oil change pleasant. More

by RJOConnor
Recommend Dealer
Yes
Employees Worked With
Vince
Dec 18, 2020 -

Packey Webb Ford responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

November 30, 2020

Stopped in for Works Service and was done within 1 hour as stated, that is including a car wash. Everyone was very professional and courteous. More

by Amfups
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Packey Webb Ford
Dec 24, 2020 -

Packey Webb Ford responded

Amfups, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

November 16, 2020

After not being happy with another Ford dealer I simply drove to Packey Webb Ford and received very great service and could not be happier . My salesman Eric Finlon did a very good job taking care of me by More

by holein02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Finlon
Nov 25, 2020 -

Packey Webb Ford responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Packey Webb Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

November 04, 2020

My husband and I were in the market for a new vehicle. We looked on-line , by phone and in person at Packey Webb Ford. We decided to go in person to test drive a truck we saw on-line. We called it was there More

by Jackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salazar, Sergio
Nov 05, 2020 -

Packey Webb Ford responded

Hi Jackie! We're so happy we were able to help you out! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! Safe travels!

November 01, 2020

Greg and his team are complete professionals. They found me the car that I wanted it made it super easy with financing options etc. The dealership is an absolutely beautiful faculty and there were always pe More

by BillyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Webb
Nov 12, 2020 -

Packey Webb Ford responded

We are happy we could make your experience a positive one! Thanks again for your business! Take care!

November 01, 2020

Recently purchased transit connect from Mike G. Great Guy No BS. Came in on a busy Friday with a flat on my new transit connect. There was a large bolt in the tire. the service department had me in and out i More

by jjj6325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy
Nov 05, 2020 -

Packey Webb Ford responded

We are happy we could make your experience a positive one! We hope you continue to choose Packey Webb Ford for all your vehicle needs! Take care!

October 04, 2020

I feel very comfortable taking our two Fords to Packey Webb Ford for service. Every time but once tire pressure when picking up my car was noticeably off. They always correct it but I have to check it. T More

by Read Boeckel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Maciel
Oct 30, 2020 -

Packey Webb Ford responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again. Take care!

September 22, 2020

great service, easy appointments, and a ride home and back if needed! the dealer looked at my vehicle, quickly diagnosed it and told me it would be a few hours, that they would give me a ride home. More

by jrobins252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike payne
Oct 30, 2020 -

Packey Webb Ford responded

Thank you for sharing! We are glad it has been nothing less than exceptional.

September 17, 2020

This is by far the most outstanding dealership to deal with our company fleet trucks. The service department at this location is by far hands-down the best service department we have ever come across at a More

by MDCS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service department team and supervisor
Oct 30, 2020 -

Packey Webb Ford responded

We are pleased to hear this! We take pride in our work and pleasing our customers. We look forward to seeing you on your next visit. Take care!

Oct 30, 2020 -

Packey Webb Ford responded

We can not thank you enough for your kind words and your past business with us! We are glad it has been nothing less than exceptional

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