Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Packey Webb Ford
Downers Grove, IL
306 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 306 reviews
July 22, 2020
Buying a used car We a a wonderful experience buying our Ford Edge......Adam and David made our experience easy and were very accommodating to all our questions and wen We a a wonderful experience buying our Ford Edge......Adam and David made our experience easy and were very accommodating to all our questions and went beyond to make all of our concerns answered and taken care of More
by Trakovic4
Employees Worked With
Adam, David
July 20, 2020
Professionalism again Once again the service department at Packey Webb Ford was professional and accommodating. They addressed my problem quickly and efficiently. Gave me Once again the service department at Packey Webb Ford was professional and accommodating. They addressed my problem quickly and efficiently. Gave me a loner for the day and my car was ready at the end of the working day. I’d highly recommend Packey Webb for service and sales. More
by hsjr505@aol.com
Employees Worked With
Sam Byrd
July 11, 2020
After sale - Time to prepare and deliver car - FHonesty After sale - Time to prepare and deliver car - F Honesty of salesman - F Showroom cleanliness and comfort - A Likelihood of positive recommendatio After sale - Time to prepare and deliver car - F Honesty of salesman - F Showroom cleanliness and comfort - A Likelihood of positive recommendation - Zero Consideration for customer's time - Zero More
by Tom.Wargel
Employees Worked With
Nandas Karvelas
July 07, 2020
I have purchased 7 vehicles from Packey Webb ford, mostly because of the service team. I am always met with a smile, treated very well and informed of issues related to the service required. The sales t because of the service team. I am always met with a smile, treated very well and informed of issues related to the service required. The sales team was very good, helping me select the perfect vehicle for my needs and the appropriate maintenance package. The Webb boyz have a happy customer! More
by Amike
Employees Worked With
Sam in service is awesome!
June 29, 2020
C-Max Maintenance Not a lot to report. This was a simple oil change and turn signal bulb replacement. The car is engineered so that the bulbs are difficult to get to, Not a lot to report. This was a simple oil change and turn signal bulb replacement. The car is engineered so that the bulbs are difficult to get to, so I paid to have it done instead of doing it myself. That said, the job was completed with a bit of a wait. No complaints More
by 2016 C-Max
Employees Worked With
Vince
June 25, 2020
Ordered a Ford 250 Tremor about 3 months ago, it came in and looks and drives amazing. Nick was extremely helpful in going over all the details. I would definitely buy my next car at Packey Webb and looks and drives amazing. Nick was extremely helpful in going over all the details. I would definitely buy my next car at Packey Webb More
by Jtmcgarry
Employees Worked With
Nick
June 17, 2020
Escape Great Salesman and Customer service is excellent. I would recommend Packey Webb to anyone that was looking for a car. Charles was awesome to work wi Great Salesman and Customer service is excellent. I would recommend Packey Webb to anyone that was looking for a car. Charles was awesome to work with More
by Jfguerino
Employees Worked With
Charles Franz
June 15, 2020
I bought my first Packey Webb car in 2001. Many since. The sales and service departments are great, and the management and finance people are the best. The sales and service departments are great, and the management and finance people are the best. More
by tjkoch61
Employees Worked With
Forgot
June 12, 2020
Service I went in for my normal service- all went well with no issues. Work completed on time and quality was there like always. I am very pleased with Pack I went in for my normal service- all went well with no issues. Work completed on time and quality was there like always. I am very pleased with Packey Webb Ford. More
by elhumesy
Employees Worked With
Nick
