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Packey Webb Ford

Downers Grove, IL

Overview
Reviews
Vehicles
4.7
473 Reviews
Family-owned since 1962, Packey Webb Ford has been committed to offering award-winning service and a hassle-free car buying experience. Located in Downers Grove, we provide a wide selection of vehicles, all reconditioned and competitively priced with live market analysis. Our transparent, no-pressure sales process ensures you receive the best value with no hidden fees. With nationwide shipping available, join the Packey Webb Ford family and legacy of trust and excellence today.
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1815 West Ogden Ave

Downers Grove, IL

60515

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Showing 473 reviews

May 03, 2026

Appt started right when they said, went through everything with me after, and it was washed! More

by Bjzienty
Recommend Dealer
Yes
Employees Worked With
Kaitlynn
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May 03, 2026 -

Packey Webb Ford responded

We’re happy your Bronco appointment began on time and that the service walkthrough was thorough. It’s great your vehicle was returned freshly washed. Thank you for the five-star rating.

May 02, 2026

Quick to respond and excellent communication. Friendly and accommodating. Great service The technician was superb More

by Smcfatridge
Recommend Dealer
Yes
Employees Worked With
Kaitlynn
Report | Print
May 02, 2026 -

Packey Webb Ford responded

We’re glad our team responded swiftly and kept you informed during your service. It’s great to hear you found our staff friendly and accommodating and that our technician delivered superb care for your Ford. We look forward to assisting you again.

May 02, 2026

Easy and fair Both Misa and Tom were very professional and made the experience pleasant. More

by joeliesch
Recommend Dealer
Yes
Employees Worked With
Misa & Tom
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May 02, 2026 -

Packey Webb Ford responded

We’re pleased the purchase process felt easy and fair. Your comments about our team’s professionalism are appreciated. Enjoy your used Ford Escape, and thanks for the five stars.

May 02, 2026

Always bringing my fleet trucks to Packey Webb for service. Good professional team and nice waiting area. More

by SAULIUS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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May 02, 2026 -

Packey Webb Ford responded

It’s great to hear our professional team and waiting area meet your fleet’s needs. Thank you for relying on us for your Ford F-150 service. We look forward to your next visit.

May 01, 2026

Excellent in everything you would want from a dealership, and very quick service. Very satisfied More

by richardritz1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda
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May 02, 2026 -

Packey Webb Ford responded

It’s fantastic to hear our team met all your needs and completed your Ford service swiftly. Your satisfaction means a lot to us. We look forward to assisting you again.

May 01, 2026

Very efficient quick easy to deal with! Diego great salesman. Was a great experience to purchase a vehicle from! More

by mrpalmermrmr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Diego
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May 01, 2026 -

Packey Webb Ford responded

It’s wonderful to hear that buying your used Ford E-Transit was efficient and straightforward. We’re glad the process felt quick and easy. We look forward to helping with any future needs.

April 30, 2026

I've dealt with a few ford dealerships in some warrantee repair issues and Packey Webb was only one that put in the effort to resolve them for me in a timely manner. Highly recommend your service and thank More

by gnlopresti
Recommend Dealer
Yes
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Apr 30, 2026 -

Packey Webb Ford responded

Thank you for sharing your experience and recommending our service. We’re pleased our team could handle your Ford Expedition warranty repairs promptly. We appreciate your trust and look forward to helping you again.

April 29, 2026

Always friendly and service is quick. I feel confident when dropping off my vehicle for service. More

by barbaraj80
Recommend Dealer
Yes
Employees Worked With
There were a couple people. Unfortunately, I don't recall their names.
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Apr 29, 2026 -

Packey Webb Ford responded

It’s rewarding to know our friendly and efficient service gives you confidence when dropping off your vehicle. Thank you for trusting our team with your Ford. We look forward to helping you again.

April 28, 2026

I have been pleased at”the works” package and the courtesy car wash. Staff have been very pleasant. More

by jwherbertpt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry can’t remember
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Apr 28, 2026 -

Packey Webb Ford responded

Thank you for sharing that the Works service package and courtesy car wash left a positive impression. Our team is pleased to have provided a pleasant experience for your Ford F-150. We appreciate the five-star rating and hope to assist you again.

April 28, 2026

Service staff is consistently professional and generally impressive with what they do. The service is awesome here and so would highly recommended it. More

by SCOTTRBOWMAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Apr 28, 2026 -

Packey Webb Ford responded

It’s great to know our service team exceeded your expectations. We’re honored by your recommendation and glad you found our work impressive. We look forward to caring for your Ford again.

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