Packey Webb Ford

Great service had my car in for service last week highly satisfied could not have been better satisfied could not have been better More

I had new tires put on my car when I came to pick it up. The price was different from the price that I was quoted. I didn't have the original quote in front of me. Ken got all Huffy about it. I don't know w The price was different from the price that I was quoted. I didn't have the original quote in front of me. Ken got all Huffy about it. I don't know why all I did was call my wife and ask her to send it to me and then when it was time for me to show him, he didn't even want to see it. More

The transmission technician diagnosed the problem exactly. And performed the rebuild perfectly. Ryan understood my problems and met all my needs. exactly. And performed the rebuild perfectly. Ryan understood my problems and met all my needs. More

I had a great experience at the dealership and was able to test drive the car easily. Everyone was friendly, understanding, and made me feel comfortable without pressuring me into making any decisions. to test drive the car easily. Everyone was friendly, understanding, and made me feel comfortable without pressuring me into making any decisions. More

Made the appointment by phone. Came in with the car, waited for an hour and everything was done as requested. No issues. Came in with the car, waited for an hour and everything was done as requested. No issues. More

Timely, transparent, friendly I enjoyed my service experience with Packey Webb Ford - they were timely, transparent, and friendly experience with Packey Webb Ford - they were timely, transparent, and friendly More

Did good. Work done on time. Vehicle still rolling, car shines and nice looking with smooth ride and power windows. Work done on time. Vehicle still rolling, car shines and nice looking with smooth ride and power windows. More

I’ve had to bring my truck to Packey Webb a few times for service and every single time I am greeted immediately as I walk in the door. The process is explained throughly and all of my questions answered. I service and every single time I am greeted immediately as I walk in the door. The process is explained throughly and all of my questions answered. I am a very detailed person so I try to explain what I am hearing and feeling to give the tech the best opportunity to figure out what the problem is as quickly as possible. Some shops don’t want to listen, Nick listened and asked questions off what I was telling them. It makes you feel a lot more comfortable that will do the work you’re asking them to do. Once they’ve diagnosed my truck I get a prompt phone call with a clear explanation of the work that needs to be done and what the cost to me will be. Professional, polite and honest. That’s all you can ask for in a service department. More

I was in and out in a relatively short time. He explained what they did in a manner that I could understand. He explained what they did in a manner that I could understand. More

Very efficient and well run. Was completed in shorter time than estimated. They were very friendly. Was completed in shorter time than estimated. They were very friendly. More