Packey Webb Ford

Matt H was my salesman at Packey Webb. He was very easy to talk to and made the car buying process as smooth as possible. I would highly recommend him to anyone looking to purchase a car s He was very easy to talk to and made the car buying process as smooth as possible. I would highly recommend him to anyone looking to purchase a car soon. Thanks for all of your help Matt :) More

My new 2026 expedition went in because the car leaks water from the driver side handle bar. After having to repeatedly call to get a hold of someone to check the status of my car, I was told there was n water from the driver side handle bar. After having to repeatedly call to get a hold of someone to check the status of my car, I was told there was no issue with my car and it had been sitting there waiting for me to pick it up. I ended up having to call the Sales dept because nobody would answer in the service center and I callled many, many times. I have since had leaking water in my car twice, so I still have a problem while this dealer told me there was no issue. Very frustrating as we just bought the car in January and obviously Ford is missing the mark in a big way here! More

Great service work was done and done right. i would return for Any future service work i would return for Any future service work More

Easy-peasy The experience went as smooth as could be hoped for. I'm very happy with my car shopping at PWF. hoped for. I'm very happy with my car shopping at PWF. More

Very friendly staff, with prompt and efficient service. Had a service van if you needed a drop off stop in several times to check in for clients that required its service. Also the chairs are quite comfort Had a service van if you needed a drop off stop in several times to check in for clients that required its service. Also the chairs are quite comfortable and plenty with bottles of water available if you are thirsty More

Very helpful They picked up my car fixed issues and brought it back. I loved the service brought it back. I loved the service More

Extremely professional. Was very informative and helpful with my payment options He is awesome at his job Was very informative and helpful with my payment options He is awesome at his job More

Salesman was knowledgeable and answered all my concerns to my satisfaction. Toal experience was easy. Great atmosphere! to my satisfaction. Toal experience was easy. Great atmosphere! More

Clean building and property. Charles was a relaxed, friendly and patient sales person. The trade-in and buying experience was very good. Charles was a relaxed, friendly and patient sales person. The trade-in and buying experience was very good. More

I flew in from Dallas to buy a truck it was supposed to be ready all it’s services done but it wasn’t fuel filter was not done it’s a 220 dollar service at Chevy and wheel bearings need done I was told t be ready all it’s services done but it wasn’t fuel filter was not done it’s a 220 dollar service at Chevy and wheel bearings need done I was told there was nothing wrong with it . Also told it wasn’t making any noise when I left which is false it was making noise as soon as we left . I also asked if it had dents was told no it was good it has a dent on tailgate I’m just like wow and on bumper and tail light . A 13 hour drive turned into a 18 hour drive because of the noise very sad I was told bye the salesman there was nothing they will do . So I say this do not go there if there willing to lie to me what else are they doing . More