Packey Webb Ford
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Walk-in, was helped right away. Clear communication on vehicle. Quick service I was a walk-in, but was still helped right away. I got the works done on my vehicle and received clear Clear communication on vehicle. Quick service I was a walk-in, but was still helped right away. I got the works done on my vehicle and received clear communication and suggestions for my vehicle. Quick service - thank you! More
Overall, buying my used car at Packey Webb was a positive experience. My salesman, Eric did an excellent job answering all my questions and taking care of my concerns. Once I picked up the car, I was disappo experience. My salesman, Eric did an excellent job answering all my questions and taking care of my concerns. Once I picked up the car, I was disappointed that the interior was not that clean. I had to get some cleaning wipes for the gas and brake pedals, which were very dirty. More
They knew exactly what they had to do to get my issue solved I came in with two issues two different times and boy that Timothy he knew what he was doing. He fixed both issues within two weeks. We are so solved I came in with two issues two different times and boy that Timothy he knew what he was doing. He fixed both issues within two weeks. We are so excited because we like our car and we want to keep it up the best we can thank you so much for all your service and Timothy God bless you. More
I had a good experience, not rushed or felt no pressure. All of my calls were returned in a timely fashion. I would recommend to a friend to go to packey Webb Ford All of my calls were returned in a timely fashion. I would recommend to a friend to go to packey Webb Ford More
Have been a life long packey client. Had poor experience a few years ago and only came back because it's the closest dealer and had a recall to check on. While there for that, I was told Had poor experience a few years ago and only came back because it's the closest dealer and had a recall to check on. While there for that, I was told they would fix an oil leak for a few hundred dollars. They didn't and then told me it would be much more expensive to actually do it. I decided to leave and think on it. Got two blocks from the dealer and they didn't bolt everything on properly and had the bottom of my car dragging down the road. Felt very unsafe. Very frustrating experience. Will not be back. More



