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Packey Webb Ford

Downers Grove, IL

Overview
Reviews
Vehicles
4.4
265 Reviews
Call Dealership (630) 598-4700

1815 West Ogden Ave

Downers Grove, IL

60515

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Showing 265 reviews

October 13, 2023

No pressure sales. Robert took the time to locate a vehicle (other than the one I originally was considering) which was a better option and the one I ended up buying More

by KVESELAK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Driver
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Oct 25, 2023 -

Packey Webb Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Packey Webb Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
October 09, 2023

What an easy buying experience. Will Definitely go back when we are in need of more trucks. More

by kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Salazar
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Nov 14, 2023 -

Packey Webb Ford responded

Kevin, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

Helpful
September 28, 2023

Simple ordering process. Excellent communication on when vehicle would be ready for delivery. They were able to beat the interest rate I was pre-approved for through my credi More

by brkul96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Driver
Report | Print
Oct 11, 2023 -

Packey Webb Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

Helpful
September 26, 2023

The Best dealership in Dupage County and Beyond! Ask for Kaitlynn She is the best. More

by KAH
Recommend Dealer
Yes
Employees Worked With
Kaitlynn, Ernie Mateo, Jerry Kuebler, Eric Mateo, Abigail Hodge
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Sep 28, 2023 -

Packey Webb Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. At Packey Webb Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Helpful
September 23, 2023

Knowledgeable, organized, and helpful, when i picked up my vehicle they had everything ready including applying for my registration. More

by sfritz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Webb
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Sep 25, 2023 -

Packey Webb Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

Helpful
September 12, 2023

Between Matt and Greg, walk in the door service, to valet delivery of the 2nd vehicle. Gratzi More

by buhter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Big Shot Webb, Matt Csakai
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Sep 25, 2023 -

Packey Webb Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Helpful
September 08, 2023

I always can get car in when convenient to me. Never have I once felt they wanted to repair things that didn’t need to be repaired … no scare tactics. It’s a pleasure to go there. Most honest c More

by jjb6401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Sep 15, 2023 -

Packey Webb Ford responded

Hi, we are happy we could make your experience a positive one! We hope you continue to choose Packey Webb Ford for all your vehicle needs! Take care!

Sep 19, 2023 -

jjb6401 responded

Very good

Helpful
August 23, 2023

The GM closed my deal, he was very good with the numbers and they made me a very good deal. 10/10 More

by Brendon Shuman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Shuman, Adam Reszka, Elliot Sivewright, Ernie Mateo, Jerry Kuebler, Sergio Salazar, Niketa Pettas, Misael Saldivar, Eric Mateo, Jack Webb, Brandon Killian
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Aug 30, 2023 -

Packey Webb Ford responded

Hi Brendon, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

Helpful
August 22, 2023

Packey Webb was a excellent dealer to work with. We purchased our super duty from out of state and had it shipped. Very timely and upfront. More

by bosma
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack Webb
Report | Print
Aug 25, 2023 -

Packey Webb Ford responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Helpful
August 21, 2023

Very accommodating. Listen to your wants and needs. I would recommend this dealership for your next ford More

by Skyprincess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Misael Saldivar, Abigail Hodge
Report | Print
Aug 30, 2023 -

Packey Webb Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Helpful
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