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Packey Webb Ford

Downers Grove, IL

Overview
Reviews
Vehicles
4.6
661 Reviews
Family-owned since 1962, Packey Webb Ford has been committed to offering award-winning service and a hassle-free car buying experience. Located in Downers Grove, we provide a wide selection of vehicles, all reconditioned and competitively priced with live market analysis. Our transparent, no-pressure sales process ensures you receive the best value with no hidden fees. With nationwide shipping available, join the Packey Webb Ford family and legacy of trust and excellence today.
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1815 West Ogden Ave

Downers Grove, IL

60515

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Showing 661 reviews

September 10, 2026

Outstanding dealership! I leased a 2026 Ford Bronco and couldn’t be more happy with the truck or the sales process. Bob Driver is great! More

by rwlombard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Driver
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Sep 10, 2026 -

Packey Webb Ford responded

Our sales team enjoyed helping you with your new Bronco purchase. Hearing that you’re so happy with your Bronco and the sales process means a lot to our team.

September 08, 2026

Very clean shop and good fast workers. Staff really seams like they want to help you with all your questions and concerns. More

by RUSTYSLINGBLADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remeber.
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Sep 08, 2026 -

Packey Webb Ford responded

We’re glad to hear our service department took good care of your Ford Edge with a clean facility and efficient, helpful team. Knowing our staff could address all your questions and concerns means a lot.

September 08, 2026

Quick in and out for a full service. Awesome. Was able to work in the customer lounge. Thank you. More

by Roofer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Snyder
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Sep 08, 2026 -

Packey Webb Ford responded

Our service department is pleased we could quickly complete the full service on your Ford Explorer and provide a workspace in our customer lounge. Hearing that everything was convenient for you means a lot to our team.

September 05, 2026

Quick, easy and addressed my issue. Didn't have to wait long to have 'the works' and recall update. More

by jimp.smith
Recommend Dealer
Yes
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Sep 05, 2026 -

Packey Webb Ford responded

Your mention of our rapid, hassle-free service and prompt recall update for your Ford Escape highlights our commitment to efficient care. Hearing that your issue was resolved without a long wait means a lot to our service department.

September 05, 2026

Local. .. within 1/2 mile of residence Nice comfortable waiting area, coffee & water available with local news on big screen TV More

by fneuner
Recommend Dealer
Yes
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Sep 05, 2026 -

Packey Webb Ford responded

Hearing that our convenient location and comfortable waiting area met your needs means a lot to our service team. We’re pleased we could provide coffee, water, and local news while your Ford Edge was in for service.

September 04, 2026

Have always had good experience The service staff has always been great. I'm in and out in know time More

by NUTMEG710
Recommend Dealer
Yes
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Sep 04, 2026 -

Packey Webb Ford responded

Knowing you found our service staff reliable and efficient means a lot to us. We’re pleased we could get your Explorer back on the road so quickly. Thank you for choosing our service department for your Ford Explorer.

September 04, 2026

Easy to make appointment, service went well and out on time They informed me with details on this and what might be next More

by CHRISTINE.A.WARMAN
Recommend Dealer
Yes
Employees Worked With
Tim/ Nick & Kaitlyn in service
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Sep 04, 2026 -

Packey Webb Ford responded

Knowing scheduling was effortless and service on your Ford Escape finished on time is rewarding. Hearing that our team kept you informed with detailed explanations of this visit and the next steps means a lot to our service department.

September 04, 2026

I had a very good experience from start to finish. Eric did a great job working with me to get the car I wanted in my budget. More

by SMSPAETH
Recommend Dealer
Yes
Employees Worked With
Eric Mateo
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Sep 04, 2026 -

Packey Webb Ford responded

Our sales team enjoyed helping you find the right used Ford Bronco within your budget. Your kind words and five-star rating mean a lot to us.

September 04, 2026

They always treat me with respect Honest people. Wont try to over sell. Good workers More

by GOTPUG21
Recommend Dealer
Yes
Employees Worked With
Tim
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Sep 04, 2026 -

Packey Webb Ford responded

Thank you for the five-star rating and for recognizing our team’s respectful, honest approach. We’re pleased our service department could provide straightforward care for your Ford Mustang.

September 03, 2026

Nick is an amazing communicator who kept me up to date with the play by play on a big job plus several other recalls and sub jobs. They also provided me with a great rental vehicle while my Maverick was d More

by WarrenCarter33
Recommend Dealer
Yes
Employees Worked With
Nick
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Sep 03, 2026 -

Packey Webb Ford responded

Hearing that our communication kept you informed throughout your complex repairs and recalls means a lot to our service team. We’re pleased we could arrange a rental while your Ford Maverick was in for service. Thank you for the five-star rating.

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