Packey Webb Ford

5/5 Stars - An Exceptional Car Buying Experience! I recently purchased a vehicle from Adam Reszka at Packey Ford in Downers Grove, IL, and I cannot recommend them highly enough! From the moment I fi I recently purchased a vehicle from Adam Reszka at Packey Ford in Downers Grove, IL, and I cannot recommend them highly enough! From the moment I first spoke with Jack Webb on the phone, both he and Adam were accommodating, informative, and patient. Here is what made the experience so notable: • Zero Pressure: Unlike other dealerships where you feel pressured, they took the time to understand exactly what I was looking for and calmly answered all my questions in detail. • Complete Transparency: The negotiation process was completely clear. There were no hidden fees or surprises. • Going the Extra Mile: I left my glasses at a local restaurant and Adam picked them up and mailed them back to me! If you are in the market for a new or used vehicle, go see Adam Reszka at Packey Ford (and say hello to Jack!). They redefine what a great car buying experience should be. More

I appreciate how polite, patient and most of all professional everyone who I have interacted with always is. I had a recall and called for appointment. The gentleman was very accommodating. When professional everyone who I have interacted with always is. I had a recall and called for appointment. The gentleman was very accommodating. When I brought it in I needed a ride home which they immediately accommodated. Later in the day they had completed the work and called. Unfortunately I missed the call. I called back and asked if they could pick me up. I especially enjoyed my driver because he made me feel comfortable, spoke with familiarity and was extremely careful driving. Packey Webb is a great dealership to deal with! More

With text messaging the 2 service advisors kept me up to date on everything related to my car repair which was helpful date on everything related to my car repair which was helpful More

Quick and effective service. I was met with a smile and left with a smile when the service was done. Appointment times were very convenient for my schedule. I was met with a smile and left with a smile when the service was done. Appointment times were very convenient for my schedule. More

A great experience from start to finish! I submitted my pre approval online, went in to pick out what color I wanted and options. My sales person, Elliott was fantastic! Very knowledgeable a I submitted my pre approval online, went in to pick out what color I wanted and options. My sales person, Elliott was fantastic! Very knowledgeable and patient. I highly recommend Packey Webb Ford!!! More

He was very helpful always keeping me informed regarding my car. Very helpful and was kind my car. Very helpful and was kind More

Friendly and knowledgeable staff, good experience Timothy Mattern explained in detail what needed to be done with my car and it was done in excellent time I would recommend Packey Webb 100% Mattern explained in detail what needed to be done with my car and it was done in excellent time I would recommend Packey Webb 100% More

This dealership has excellent service. Their staff is also excellent. I would recommend the staff. Their staff is also excellent. I would recommend the staff. More

Easy to drop off my car, fast service, good price, good communication from the service team communication from the service team More

It was okay- wish communication regarding car pick up was better because i was told a date and it ended up being much later better because i was told a date and it ended up being much later More