Packey Webb Ford
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Everyone is always nice & never intimidating. Always keep me informed with what's happening. Everyone is always nice & never intimidating. Always keep me informed with what's happening. Always keep me informed with what's happening. Everyone is always nice & never intimidating. Always keep me informed with what's happening. More
Went in for an oil change. Finished fairly quickly while I waited. Thankful also for the carwash. Would have liked a heads up about the points that were still on my account Finished fairly quickly while I waited. Thankful also for the carwash. Would have liked a heads up about the points that were still on my account that could have been used toward the bill. I guess next time I will need to be more on top of that aspect of service. More
Nick and service team handled the appointment and completed all the work on time and as promised. Packey Web has one of the nicer waiting areas too with ample chairs and tables to work while you wait completed all the work on time and as promised. Packey Web has one of the nicer waiting areas too with ample chairs and tables to work while you wait. More
Good dealership. Proficient sales team. Treated fairly I've been a customer there for a long time and intend to remain their customer. Proficient sales team. Treated fairly I've been a customer there for a long time and intend to remain their customer. More
I came for an oil change and a windshield wiper system was not working. I was charged $196 to tell me that the windshield wipers Not working. And than told the the wipers Motor need to be replaced $80 was not working. I was charged $196 to tell me that the windshield wipers Not working. And than told the the wipers Motor need to be replaced $800 . After all I just got the oil changed and paid the $196 to inform me with the Motor on the wipers system need replacement. The guy on the service desk applied %10 discount (felt sorry for me if guss) $243 later got only the oil changed and inform that my windshield wipers not working which i was aware of . Not cool Brad Webb. Been a customer for over 13 years man . Also the plastic cover on the bottom of the Engine was not screwed back in it was dangling i had to find a screw to hold it good thing I saw it in my Drive way More



