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Packey Webb Ford

Downers Grove, IL

Overview
Reviews
Vehicles
4.7
429 Reviews
Family-owned since 1962, Packey Webb Ford has been committed to offering award-winning service and a hassle-free car buying experience. Located in Downers Grove, we provide a wide selection of vehicles, all reconditioned and competitively priced with live market analysis. Our transparent, no-pressure sales process ensures you receive the best value with no hidden fees. With nationwide shipping available, join the Packey Webb Ford family and legacy of trust and excellence today.
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1815 West Ogden Ave

Downers Grove, IL

60515

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Showing 429 reviews

February 28, 2026

Only dealership I use period. Have bought all my personal and company vehicles from Packey Webb Ford! More

by TIM.CONNORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, Kaitlyn, all the service employees
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Feb 28, 2026 -

Packey Webb Ford responded

Thank you for trusting us with both your personal and company vehicles over the years. We’re honored to have serviced your Lincoln Continental and look forward to assisting with any future needs.

February 28, 2026

The experience was very good. They got me right in, did what needed to be done and got me back on the road really quick More

by waynestoy7
Recommend Dealer
Yes
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Feb 28, 2026 -

Packey Webb Ford responded

We’re happy we could welcome you promptly and complete the needed service on your Ford F-150 so you could get back on the road quickly. Thank you for trusting us with your truck’s care.

February 28, 2026

Excellent service and very punctual. The service experience has always been great and I have always been satisfied with the work. I can confidently recommend them to others. More

by Lusiusluna
Recommend Dealer
Yes
Employees Worked With
Nick
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Feb 28, 2026 -

Packey Webb Ford responded

Thank you for highlighting our punctual service on your Lincoln. We’re pleased that our team’s work has consistently met your expectations. Your recommendation means a lot to us.

February 27, 2026

Nick handled our issue very thoughtfully and resolved to our satisfaction. The service was over and above what was expected More

by dkardatzke
Recommend Dealer
Yes
Employees Worked With
Nick
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Feb 27, 2026 -

Packey Webb Ford responded

Thank you for sharing your experience with your Ford Explorer service. We’re delighted our team resolved the issue thoughtfully and delivered service beyond what you expected.

February 27, 2026

Value. Everyone likes to save money but service is the most important aspect. I know I can count on Packey Webb to make things right. That ensures my money More

by weldmasterlars
Recommend Dealer
Yes
Employees Worked With
Nick
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Feb 27, 2026 -

Packey Webb Ford responded

We appreciate you highlighting the value and care in our service. It’s rewarding to know you trust us with your Ford and feel confident in your investment. We look forward to serving you again.

February 27, 2026

Friendly, professional, and, accommodating. I trust the mechanics in the work they provide and the service team taking time to go over the work performed. More

by deandmt
Recommend Dealer
Yes
Employees Worked With
Brenda Catano
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Feb 27, 2026 -

Packey Webb Ford responded

Thank you for sharing your experience with your Ford Edge service. We’re glad our team was accommodating and professional, and that the mechanics earned your trust while explaining the work. We look forward to helping keep your Edge running smoothly.

February 26, 2026

The service was good and quick. They even washed my car. The service man was very pleasant. More

by zoey8513
Recommend Dealer
Yes
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Feb 26, 2026 -

Packey Webb Ford responded

It’s great to hear that your Ford Escape received prompt service along with a fresh wash. We’re glad the service professional was pleasant throughout your visit. Thank you for sharing your positive feedback.

February 26, 2026

Diego was a good salesman, He was friendly and worked with us well. I would recommend him if you go here. More

by bennykid112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego
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Mar 01, 2026 -

Packey Webb Ford responded

Thank you for choosing Packey Webb Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 26, 2026

Treated in kindness. Very welcoming and valued my time. Job well done as always! I have all my service done at ONLY THIS DEALERSHIP! More

by Gerigdominic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot.
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Feb 26, 2026 -

Packey Webb Ford responded

Your loyalty means a lot and we’re glad our team’s welcoming approach and respect for your time made your visit pleasant. We appreciate your trust in us for your Ford Edge service and look forward to helping again.

February 26, 2026

The person who helped me was so professional and helpful, I will recommend this place. More

by Nancy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar
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Feb 26, 2026 -

Packey Webb Ford responded

Your kind words about our team’s professionalism and helpfulness mean a lot. We appreciate your recommendation and look forward to assisting you again.

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