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Packey Webb Ford

Downers Grove, IL

4.6
661 Reviews
Family-owned since 1962, Packey Webb Ford has been committed to offering award-winning service and a hassle-free car buying experience. Located in Downers Grove, we provide a wide selection of vehicles, all reconditioned and competitively priced with live market analysis. Our transparent, no-pressure sales process ensures you receive the best value with no hidden fees. With nationwide shipping available, join the Packey Webb Ford family and legacy of trust and excellence today.
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1815 West Ogden Ave

Downers Grove, IL

60515

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Showing 661 reviews

August 01, 2026

They got me done in under an hour and washed car. Reasonable price too. Satisfied More

by Mike
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
I don’t know
Aug 01, 2026 -

Packey Webb Ford responded

It’s great to hear we completed your Ford Expedition service and wash in under an hour while keeping the price reasonable. Thank you for sharing your satisfaction, and we look forward to your next visit.

July 31, 2026

This was by far the easiest car buying experience we've ever had. Knowledgeable staff, no pressure and quick from start to finish. More

by RebeccaBlakeMartin
Recommend Dealer
Yes
Employees Worked With
Rob & Bob Driver
Jul 31, 2026 -

Packey Webb Ford responded

We’re thrilled that purchasing your used Ford Bronco was straightforward and pressure-free. Thank you for recognizing our knowledgeable and efficient staff. Enjoy every drive and feel free to reach out if we can assist further.

July 31, 2026

I drive 250 miles to have my car serviced at Packy Webb Ford. They always put the exact amount of oil in my car and check my car over and notify me if my car needs anything repaired or replaced. If I have More

by cynthia.webb
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nick & Jose
Jul 31, 2026 -

Packey Webb Ford responded

Thank you for traveling 250 miles to service your Ford EcoSport. We’re glad the precise oil fill, thorough inspections, and clear explanations about any noises met your expectations. Our team looks forward to keeping your EcoSport in top condition on every visit.

July 30, 2026

Fantastic 2nd car I have bought here in 1 year, 3rd overall. Purchased a 2001 Porsche Boxster in 2011. No issues, great deal, fast transaction. Bought a new 2024 Ford Bronco Sport Heritage for a More

by 66dino66
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Conner
Jul 30, 2026 -

Packey Webb Ford responded

We’re thrilled you returned for your third purchase and enjoyed a fast transaction with transparent Ford pricing. It was a pleasure to help with your oil change and trade-in for the new Escape PHEV. Enjoy your premium trim Escape and please let us know whenever you need assistance again.

July 30, 2026

I have serviced my vehicles at Packey Webb Ford for many years. Their new dealership is beautiful and the customer waiting area very comfortable. I also find the Service writers and service management to be More

by LEN41364
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ryan Rioux
Jul 30, 2026 -

Packey Webb Ford responded

We appreciate you being a loyal service customer for many years. We’re delighted the new facility and comfortable waiting area met your needs. It’s great to hear our service writers and management team treated you with professionalism and fairness.

July 28, 2026

Matt gets all the credit for my great experience with the dealership. No notes or comments. Just excellent service. More

by ellisreyolson
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt Horeni
Jul 28, 2026 -

Packey Webb Ford responded

It’s wonderful to hear our team delivered excellent service during your purchase of a used Lexus. Thank you for the five-star feedback. We look forward to assisting you again.

July 26, 2026

Our sales person Eric Mateo was a pleasure to to deal with , went above and beyond what was expected so much that we came in for one older used truck and ended up buying 2 vehicles that day from him. I More

by rmuscato
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Mateo , Alfonso in finance
Jul 26, 2026 -

Packey Webb Ford responded

It’s wonderful to hear that our sales team turned a visit for one used Ford F-150 into the purchase of two vehicles by going above and beyond for you. We’re grateful for your recommendation and are here for any friends you send our way. Enjoy your new vehicles and we look forward to assisting you again.

July 25, 2026

Ernie was very straight forward and easy to deal with. Great customer service. Ernie was very straight forward and easy to deal with. Great customer service. Would recommend. More

by Omair T.
Recommend Dealer
Yes
Employees Worked With
Ernie
Jul 25, 2026 -

Packey Webb Ford responded

It’s wonderful to hear our straightforward service made your Honda Pilot purchase easy. Thank you for recommending us and we look forward to serving you again.

July 25, 2026

Treats people well during service; nice waiting room; did not like sales interaction on my car More

by Mpcrawford61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jul 27, 2026 -

Packey Webb Ford responded

Thank you so much for taking the time to share your feedback with us. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 25, 2026

Great reception, explanations, directions, and clarity. Approachable and cheerful. All good. Listening. Clear. Responsive. Consultative. More

by amlutta
Recommend Dealer
Yes
Employees Worked With
Brenda Catano
Jul 25, 2026 -

Packey Webb Ford responded

Thank you for highlighting the clear explanations and directions you received during your Ford service. It’s wonderful to know our team was approachable, responsive, and consultative. We look forward to assisting you again.

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