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Packey Webb Ford
Downers Grove, IL
685 Reviews
Family-owned since 1962, Packey Webb Ford has been committed to offering award-winning service and a hassle-free car buying experience. Located in Downers Grove, we provide a wide selection of vehicles, all reconditioned and competitively priced with live market analysis. Our transparent, no-pressure sales process ensures you receive the best value with no hidden fees. With nationwide shipping available, join the Packey Webb Ford family and legacy of trust and excellence today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Latest Reviews
October 15, 2026
Very informative and answered any and all questions I had
while I was purchasing my car. Great service!
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by BRIEISAACSON1
Verified Customer
Verified Customer
Employees Worked With
Matt Horeni
October 15, 2026
Worst customer service I've had.
Left a voicemail with a manager (Ryan) who never called back. Talked with Leah and another man in the service department who were beyond rude. Was de
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by gussalyssa
Verified Customer
Verified Customer
Employees Worked With
October 15, 2026
I was at Packy Webb for an oil change.
I always drive the extra distance to have my car serviced there. They recommended I get spark plugs and a couple other things done. I was a little he
More
by cyn5_67
Employees Worked With
Nick & Mark
Dealership Inventory (364 Vehicles)
2025 Chevrolet Silverado 1500
used
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free WiFi
- Home Delivery
- Home Test Drives
- No Contact Transactions
- Pet Friendly
- Quick Lube
- Service Pickup and Delivery
- Shuttle Service
- Vending Machines
- Virtual Appointments
- Family Owned and Operated
- Pick-up and Drop-off Service
- Pick-up and Drop-off Service
- Out-of-State Shipping
