Paddock Chevrolet
Kenmore, NY
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The superlative of Dealerships. Trustworthy. Honest. Marc Sempert runs a great Service Department. Great management staff. Thanks, I'm a happy Silverado owner, TAKE BACK AMERICA! Sempert runs a great Service Department. Great management staff. Thanks, I'm a happy Silverado owner, TAKE BACK AMERICA! More
This was a great experience ,from start to finish. I was given a great price and financing from the truck manager Tony Rayo and personal service from Art Izzard. I would recommend Paddock Chevrolet to anyo given a great price and financing from the truck manager Tony Rayo and personal service from Art Izzard. I would recommend Paddock Chevrolet to anyone looking for a great deal and I love my new Silverado More
I as in to pick up a part and the recptionist was very helpful to me and it was clear she is very experianced at her position. Thank you for your assistance Miss Grunsweig. helpful to me and it was clear she is very experianced at her position. Thank you for your assistance Miss Grunsweig. More
I bought my last three vehicles from Paddock. The I bought my last three vehicles from Paddock. The salesmen I dealt with were all very professional and I was able to get a great deal and an overall I bought my last three vehicles from Paddock. The salesmen I dealt with were all very professional and I was able to get a great deal and an overall pleasant experience doing so. No wonder they are #1 Chevy dealer in the nation. I have recommended Paddock over the years to friend and family and will continue doing so. More
Linda went over and above, to not only to sell me the car, she introduced me to the service manager and helped me with a service appointment I had recently. She didn't just sell me the car, she took the car, she introduced me to the service manager and helped me with a service appointment I had recently. She didn't just sell me the car, she took the time to help me after the sale.That is the important part for me. More
I was waited on promptly by Charles Butera, and he was able to answer any of my questions. When I picked up the vehicle, he had all the necessary paperwork as well as the vehicle ready. able to answer any of my questions. When I picked up the vehicle, he had all the necessary paperwork as well as the vehicle ready. More
We drive back 200 miles every 3 years to get our cars! Bill and Mike have taken care of us for coming up on 20 years. They go above and beyond each and every time. Bill and Mike have taken care of us for coming up on 20 years. They go above and beyond each and every time. More
We purchased a used vehicle in 8/2009. When we purchased it the A/C was broken and needed repair, the service dept. told us for over a month that the part was backordered. However when I told them I found it the A/C was broken and needed repair, the service dept. told us for over a month that the part was backordered. However when I told them I found the part for sale at multiple sites online they refused to buy the part and fix my vehicle. Since then we have had it in for service three more times. Including the A/C problem needed to be fixed twice. Yesterday we had to take the truck back for repairs, as an EMERGENCY service, well apparently emergency at Paddock means nothing they will not even tell us when they can LOOK at the truck and hopefully they said by Monday we will have it back, it went in Wednesday night. And in the meantime they will not provide us with a rental per our warranty agreement. The best part of all this is, they are supposed to do a 22 point safety inspection and had they actually done it when we brought it in for service two weeks ago, they would have found this problem and it could have been fixed. But of course, they just want to make sure they get another deductible out of us for the service work. Please, take it from me, never buy a vehicle there. More
Salesman was very nice, but avoided needed repairs that were discussed. I gave a 4 to the my salesman. Service department was unfriendly and short sighted. They got a 2 because they did at least say hello were discussed. I gave a 4 to the my salesman. Service department was unfriendly and short sighted. They got a 2 because they did at least say hello and goodbye. I bought a nice used truck (nice for me) and was told that needed relates would be done before delivery. The repairs were not done and when I came back to address them within the warranty period they refused to do anything. More