Palestine Toyota

I was pleased with the efficiency and quality of the service. The waiting room was perfect for reading m book while the service was completed. service. The waiting room was perfect for reading m book while the service was completed. More

Adam made this process easy fast and made me feel like family by far one of the best car shopping experiences I’ve had thank you Adam and Toyota Palestine a customer for life family by far one of the best car shopping experiences I’ve had thank you Adam and Toyota Palestine a customer for life More

A very clean facility. The people are friendly and professional and get your vehicle in and get it out. As soon as they can. The people are friendly and professional and get your vehicle in and get it out. As soon as they can. More

Seems disorganized. No follow up. Poor communication. Great on sales end. Very disappointing on care and service. No follow up. Poor communication. Great on sales end. Very disappointing on care and service. More

The car I purchased developed “significant issues” within days of purchase. I tried to get “issue” resolved within a timely timeframe, however was told that since I “paid cash”, there was little that company days of purchase. I tried to get “issue” resolved within a timely timeframe, however was told that since I “paid cash”, there was little that company could do. I must agree that Molly + Dave were sympathetic + caring. After 1st 30 days, I haven’t contacted them further as Dave told me that he was going to pursue getting me a different, “hopefully better transmission” to replace the one I had at time of purchase. It was as though perhaps Toyota of Palestine was aware of “issue” but because my “issues” weren’t present at “time I drove off the lot”, they were my responsibility. The problem is a bad AVS solenoid on transmission. Palestine Toyota said repair/replacement would be $1,995. I’m personally aware of 3 other families that have purchased vehicles from (Palestine Toyota) that will NO LONGER have future dealings with them due to this issue. My personal mechanic showed me from U-Tube that “all 3 transmission solenoids can be replaced for (purchase of kit for $180). The solenoid that is faulty is $79 BUT NOT $175 part + $1,700 labor.! Therefore since in my first 30 days of ownership (by the way, I love my Subaru Forester + also my mechanic said that the AVS solenoid is a common part that goes bad). I JUST DIDNT expect mine to go bad within 72 hours of purchase of vehicle. Thanks for allowing me to vent. Wish I could recommend Palestine Toyota + even though there are many Christian personnel + they play local Christian music, I DO NOT FEEL that I was treated in a way that Christians SHOULD CONDUCT their businesses. More

I’m very happy and satisfied with the dedication that was shown to me as I searched for a vesicle. shown to me as I searched for a vesicle. More

I gave a 5 Star review because I like my Service Advisor. But, I had to make 3 appointments for the same Recall. First time parts weren’t in and waited well over an hour, second time only 2 of the parts were But, I had to make 3 appointments for the same Recall. First time parts weren’t in and waited well over an hour, second time only 2 of the parts were in with similar wait time, and of course had to make a third appointment. Common sense is don’t make an appointment until the parts are in . More

Great job and service wrighters are a pleasure to work with. Will gladly give a referral to my friends. with. Will gladly give a referral to my friends. More

We couldn’t have been happier with our experience! Everyone we encountered was friendly and helpful. Keep up the great work! Everyone we encountered was friendly and helpful. Keep up the great work! More

The staff is friendly and professional. The process did not take too long. Nice selection of used vehicles The process did not take too long. Nice selection of used vehicles More