Palestine Toyota

I never have a problem they are always helpful with me. Any questions I have they answered they are very nice Any questions I have they answered they are very nice More

Took in for 34K service which included a tire rotation. Two days later I noticed that one of my tires was bald with wire showing. No one had said anything. No mention of this on paperwork. Normally I get v Two days later I noticed that one of my tires was bald with wire showing. No one had said anything. No mention of this on paperwork. Normally I get very good service. I was quoted a really expensive price on 2 tires - which were not even in stock. Went elsewhere, got 4 tires and alignment (which had caused the uneven wear) for about the same price as two tires. I will still patronize Palestine Toyota because, they do usually give good service. More

Very good service I like the people they do the job right and they are very neat and they are very neat More

I have already filled out this survey and I have no intentions of doing it again. This is called harassment in Texas. intentions of doing it again. This is called harassment in Texas. More

I had my car in the shop a month ago for a front driveshaft replacement and it took almost a month to fix my car then I got it last month and I was out of almost $1500 then I have only been driving driveshaft replacement and it took almost a month to fix my car then I got it last month and I was out of almost $1500 then I have only been driving my car here in Palestine to work and home but the next day when they dropped my car off to me after they so call fixed it my husband and I had to it to Dallas and we noticed something was going on then so we thought it would be the tires because they had my car almost a month. So we checked the tires pressure in them so it still had a little wobble. So on May 6 I had a DR appointment in Tyler so I had to pick my kids up early from school on our way going it got worse with the shaking. They on our way home I didn’t think we was going to make it my kids was panicking and saying mama I thought they fix your car and it was doing any of the shaking and stuff at all. My car felt like it needed new tires and a wheel alignment I’m so disappointed in Palestine Toyota. I contacted them the next morning about my car and now I’m without my car once again they are trying to tell me that I did my car like that which I know I did. So they also said that they don’t know if they did it to my car I feel like they need to fix my car right. He gave me a price on what it is going to cost to fix my car $1300 and some change I don’t have that type of money I didn’t it the first time because I had received my income tax money that a lot of money to go to waste and I’m back to square one with no car. I so aggravated.and I will be letting people know not to take their business there. Sonya Faulk More

Good people, great service, outstanding dealership. They have always serviced my vehicles and done an excellent job. They have always serviced my vehicles and done an excellent job. More

Not only was my buying experience wonderful the follow-up service has been excellent. This is the best dealership I’ve ever encountered. Everyone is respectful, kind and so very knowledgable! service has been excellent. This is the best dealership I’ve ever encountered. Everyone is respectful, kind and so very knowledgable! More

Great customer service did their best to get me what I wanted we’ll definitely go back for my next purchase wanted we’ll definitely go back for my next purchase More

It took 2 hours longer than I was told even though I had an appointment and I was not given updates about the progress or lack thereof an appointment and I was not given updates about the progress or lack thereof More

I was very pleased with Marcello and Sarah. The sale went well and there were no problems. Great dealership! The sale went well and there were no problems. Great dealership! More