Palisades Mazda

I’m very happy with how the process went with my lease of 2023 Mazda cx-30. Ed, helped me a lot 2023 Mazda cx-30. Ed, helped me a lot More

I bought cx-30 here two weeks ago. It was a long trip from New Jersey to get here but I knew this place was the right one because they had a great first impression by showing transpare It was a long trip from New Jersey to get here but I knew this place was the right one because they had a great first impression by showing transparent price policy. After I put my deposit, every procedure I went through was smooth and they were professional, and they work as a very organized team. If you actually visit the place, you will know what I mean. Besides all of that, Chris Kinder was the best representative I have ever met including all other brand representatives. He explained every single button you might want to know before you drive and he made our purchase experience very precious in every perspective. If I buy next car for my self or my spouse, I will be pleased to work with chris and palisades mazda. If you live in NYC, I recommend to do your business here. If you live in New Jersey? trust me, I have went to many mazda dealerships in New Jersey, and I still recommend you Palisades Mazda. More

Bought a 2021 CX-5 Grand Touring and I have 6,000 miles on it in 6 months. the hood is chipped very badly, and they won't help at all. They said it was probably because of the road I drive on (which is t on it in 6 months. the hood is chipped very badly, and they won't help at all. They said it was probably because of the road I drive on (which is the same road they are located on) I drive 8 miles round trip to work. I was told to call Mazda Corporate which I am doing today. The person who gave me an appraisal yesterday was condescending and rude. PS - Customers can hear you talk if you leave the office door open SMH More

I want to thank Todd and the rest of the team in Service for taking the time to explain what they did and why. They took a situation that was disappointing at first and did their very best to make it right for taking the time to explain what they did and why. They took a situation that was disappointing at first and did their very best to make it right and turn things around. I wish I could take back my Mazda Customer Experience review! It means a lot that the Service Manager called to see what he could do. More

Purchased a used CX3. 1st visit with Steve, we looked around and he was up front in exactly how they price their cars (market-based pricing). And given my research, this 1st visit with Steve, we looked around and he was up front in exactly how they price their cars (market-based pricing). And given my research, this seemed to be true. We went back a few days later and met with Jake. I called reception and told them I was 10 minutes out and I wanted to see a CX3 (in fairness, I had just huffed out of another dealer who left me waiting for 30 minutes while they conducted a sales meeting in front of me! lol). When I pulled up, Jake had a car waiting for me to test drive, the carfax printed out, the specs printed out, and options should I not like that one. From start to finish, he was professional, engaging, truly listened to concerns and thoughts. When I wanted to just look at a CX5, rather than walk me over to one, he got an available one in my price range and pulled it up to the CX3 so we could easily compare. It was these little touches that made for a great buying experience. I went to A LOT of dealerships. Did my research on costs and availability in this tight secondary market. Palisades Mazda went above and beyond. When I called from home & decided I wanted that car, they set a tie for pick up (that day) and I think we spent...maybe...30 minutes in total (if that) inside the dealership closing it out. Car was detailed and pristine and waiting for us with a smile. No hidden fees. I highly rec this dealership, Steve, and Jake. Honest. Up front. Problem solvers. & I love the car :) More

We had a very excellent experience at Palisades and are very happy with our new Mazda 3. Ed Grayon was terrific! very happy with our new Mazda 3. Ed Grayon was terrific! More

My initial phone conversation with this dealer was with Lauren M. who was very pleasant and always available. My Sales Consultant was Joe F. who I really enjoyed working with. He didn’t come off as “salesy Lauren M. who was very pleasant and always available. My Sales Consultant was Joe F. who I really enjoyed working with. He didn’t come off as “salesy”/pushy one bit and was very knowledgeable about the vehicle. Joe was quick to respond to all emails/calls and even attended to all questions I had post sale. I also worked with Business Manager Emu K. who was great as well. He was completely transparent about pricing(no hidden/surprise fees) and very patient. I would definitely recommend Palisades Mazda to anyone looking for a CPO or new Mazda. More