
Palisades Mazda
Nyack, NY
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We have just purchased a CPO CX-5 through Palisades Mazda and the experience was a pleasant one. Our salesperson, Ed Grayon, was great to work with. There was complete transparency in the pricing of the vehi and the experience was a pleasant one. Our salesperson, Ed Grayon, was great to work with. There was complete transparency in the pricing of the vehicle, which was very competitive, with no surprises at signing. Ed clearly understood the product line and was able to provide sound guidance. He was clearly interested in building a relationship from a long-term client service perspective and not merely 'making a sale'. This dealership is well managed, with a clear focus on the customer experience. The dealership is currently undergoing significant renovations which will only make the buying experience even better in the future. Thank you Ed and Palisades Mazda! More
If you are looking for a Sale Representative and dealership that will treat you right, Ed Grayson of Palisades Mazda in Nyack is who you want to work with. I came to Ed after feeling that I was be dealership that will treat you right, Ed Grayson of Palisades Mazda in Nyack is who you want to work with. I came to Ed after feeling that I was being taken advantage of at Wayne Mazda in New Jersey, and Ed and his supervisor Andy Gorran could not have been more helpful and informative. At Mazda in Wayne they were only going to give me $300.00 for more my trade in and refused to give me a low rate unless I bought the extended warranty for $995.00. It just didn't feel right so I left and headed to Palisades Mazda in Nyack, NY. I ended up getting $4,000 for my trade in and learned that New York law prohibits dealerships from tacking on extra fees like they can in Jersey. I could not be more satisfied with the 2017 CX5 I bought or the high level of service I received. I am writing this review to help those out there skip the step of dealing with nonsense at other dealerships and get treated right from the start. Go to Palisades Mazda of Nyack first, you won't be disappointed! Thank you Ed!!! More
100% Satisfied! 5 Stars! +++ Edgar Grayon puts the 100% Satisfied! 5 Stars! +++ Edgar Grayon puts the customer’s needs first. He cares and goes above an beyond. He was patient and followed through wi 100% Satisfied! 5 Stars! +++ Edgar Grayon puts the customer’s needs first. He cares and goes above an beyond. He was patient and followed through with his promises. Frank Benefit is a true professional. His tenure in the automotive industry really shows. Emu Kharim in the finance department was very courteous and explained the paperwork with detail. You feel like part of the family when buying a car at Palisades Mazda! I will recommend them to all my family and friends. Thank you! More
My husband and I bought our first car at Palisades Mazda a few weeks ago and were fortunate enough to work with Ed Grayon there. He was attentive, knowledgeable and took time the time to understand what we a few weeks ago and were fortunate enough to work with Ed Grayon there. He was attentive, knowledgeable and took time the time to understand what we were looking for (not to mention full of general life wisdom!). We never felt rushed or pressured throughout the process. From the route he chose for our test drive to helping with the financing to spending time going through each and every feature of our car with us, he was great to work with from start to finish. Would highly recommend Ed and the entire team at Palisades Mazda! More
My experience at Palisades Mazda and working with the salesman, Ed Grayon, was a pleasure. I was treated with respect and communication was easy. I would highly recommend this dealership. salesman, Ed Grayon, was a pleasure. I was treated with respect and communication was easy. I would highly recommend this dealership. More
Bought an amazing 2017 Mazda3 six speed manual with only 20K miles at a great price during COVID shutdown—and it could not have been more easy and smooth. Best car buying experience EVER. Brother and sister 20K miles at a great price during COVID shutdown—and it could not have been more easy and smooth. Best car buying experience EVER. Brother and sister team Jaime and Jake Robinson were so, so great and car delivered to my doorstep. One stop shopping for everything for NYS taxes and registration with GREAT warranties and extra great financing rates! More
I leased a Mazda 3 from Palisades Mazda from sales rep Leon Amiel. He secured a great deal for me and made the process a breeze, hassle free and I might add enjoyable! I thank him for a great experience a Leon Amiel. He secured a great deal for me and made the process a breeze, hassle free and I might add enjoyable! I thank him for a great experience and I highly recommend him and this dealership if you are in the market for a new Mazda! More
For Sales - Chris Kinder all the way. He's courteous, knowledgeable, passionate, kind, and always went out of his way to make the car buying experience exceptional. The man plays zero gam He's courteous, knowledgeable, passionate, kind, and always went out of his way to make the car buying experience exceptional. The man plays zero games, keeps it honest, and always follows up on everything he says he will - a rarity in the business (based on experience). Beyond a doubt, I would recommend him to anyone. I bought used, and look - buying used is always going to be a gamble. I know that going in, and I know that buying CPO at least comes with a warranty that makes you feel safer driving off the lot. When the car had a handful of issues, they took it right back and gave it back to me as fast as they could. And to me, that's all you can ask for from a dealership. Them standing by their product, and doing their best to keep you on the road is more than enough to earn my business and praise. I want to thank Juan in service as well, for coming in off hours and on his day off to get the job done. More
Ever since I leased my 2017 CX-5 I have had nothing but great experiences bringing my vehicle in for it’s routinely maintenance. Kathy, John and the whole crew have been nothing but helpful and professiona great experiences bringing my vehicle in for it’s routinely maintenance. Kathy, John and the whole crew have been nothing but helpful and professional. I have had nothing but positive experiences here and my mind is at ease knowing they will take care of me every time I go in!! More
Highly recommended I was very lucky to have Ed Grayon as my salesperson. No pressure, no fancy footwork, simple explanation of the features and cost of the car. His cl I was very lucky to have Ed Grayon as my salesperson. No pressure, no fancy footwork, simple explanation of the features and cost of the car. His clarity, knowledge and pleasant manner put me at ease. Like many people, I find buying a new car a daunting experience, despite the research I do beforehand. I was inundated by emails and phone calls from many dealers. I needed a dealership and salesperson I could trust. It was easy to put my trust in Ed. I picked up the car today and he spent a good hour explaining the features. I had confidence in his extensive knowledge of the vehicle and was calmed by his patience. It's such a pleasure to work with someone who knows his product inside and out, and who respects his customers. He'll treat you like family. The entire process was smooth and flawless. John Stillman in finance was easy to work with, knowledgeable and no pressure. More