Palisades Mazda

Easy to work with Worked with Ed Grayon on a new CX5. Ed was very helpful, informative, and pleasant to work with. Very professional and never added any pressure to the Worked with Ed Grayon on a new CX5. Ed was very helpful, informative, and pleasant to work with. Very professional and never added any pressure to the experience. Nice small dealership without the hustle and bustle. More

WOW factor I worked with Ed Grayon. All I can say is wow. Very knowledge, friendly and helpful. Not pushy at all. Really cares about customers. Man of his word. I worked with Ed Grayon. All I can say is wow. Very knowledge, friendly and helpful. Not pushy at all. Really cares about customers. Man of his word. Went in on a Friday to test drive and figure out the numbers of the trade in and car. Worked out for me to say the least. Following day I picked up the car without a hitch. All the paperwork and insurance transfer was already completed before I arrived. Gave me a detailed explain of all the features in the car. I’ll never go anywhere else. Manager was also very reasonable in the price variables and the finance department wasn’t pushy either. They make you feel at home. A plus vehicles and A plus plus service! Highly recommended!! More

Terrific Service Department Had to bring my CX9 for an airbag recall and also had them perform an oil change. Kathy and John made the whole experience effortless - both professi Had to bring my CX9 for an airbag recall and also had them perform an oil change. Kathy and John made the whole experience effortless - both professionals that give you personal attention from start to finish. They are true assets of Palisades Mazda!! More

Very Good I had a very good experience at Palisades Mazda. I worked with Ed Grayon. Very Professional. Very nice. He was very informative throughout the process I had a very good experience at Palisades Mazda. I worked with Ed Grayon. Very Professional. Very nice. He was very informative throughout the process. We did purchase a vehicle and are very satisfied. Thanks Ed! More

Amazing customer service experience As this was my first car purchase I was doing on my own, I had a lot of questions and concerns. I couldn't be happier to have met and worked with Ed G As this was my first car purchase I was doing on my own, I had a lot of questions and concerns. I couldn't be happier to have met and worked with Ed Grayon at Palisades Mazda. He took the time to address all of my concerns and answer my questions fully. From car features to the pricing and financing, I felt like I was in good hands. I would definitely recommend Ed Grayon and Palisades Mazda for your car needs. If If More

Go see Mike! Terrific experience at this dealership with Mike Depaolo for my used car purchase - great team of people. Thanks for putting me on the road in a Mazda Terrific experience at this dealership with Mike Depaolo for my used car purchase - great team of people. Thanks for putting me on the road in a Mazda! More

Great staff and dealership I truly appreciate the dedication, all the hard work to help me out. I would recommend this dealer. Ed and John were both very reliable and profession I truly appreciate the dedication, all the hard work to help me out. I would recommend this dealer. Ed and John were both very reliable and professional. More

Great overall experience. Ed Grayon was very professional and thoroughly helpful in my decision to purchase a Mazda3. He patiently guided me through the process, always availab Ed Grayon was very professional and thoroughly helpful in my decision to purchase a Mazda3. He patiently guided me through the process, always available to answer my questions. I would recommend working with him without hesitation. More

Great Salesperson; he gets a 10+; the dealership/manger a 7 Ed Grayon was beyond belief great to work with in buying/leasing a new car. We went in to look at an almost new (6900 miles) CPO Certified Used Car o Ed Grayon was beyond belief great to work with in buying/leasing a new car. We went in to look at an almost new (6900 miles) CPO Certified Used Car on a Saturday and he answered all our questions and thereafter was available to answer any other questions we had and even gave me his personal cell number in case any other issue came up. Turns out we moved from buying the CPO car to looking at a 3 yr lease on a new one. The following Monday, I spoke with Ed and we thought we had a deal for a new leased car based on our previous discussions with Ed and also briefly with the Salesmanager on Saturday. Even filled out all the paperwork the wanted and e-mailed it to Ed who passed it along to the Salesmanager. That's when we hit a problem and something went amiss. We were advised the car/color we wanted had actually sold after we left Saturday and two very similar cars would cost a bit more to lease $5-$10/mth). We had understood on Saturday that all 3 cars could be had for the same price point although the 2 other cars/colors did have a 300-500 higher MSRP. Ed was great throughout the whole problem and did some great "outside of the box" thinking to try to get the deal to work but in the end neither of the other 2 colors were acceptable to us at the higher price point given we could get another car in a color we truly loved for $13 more/mth (which we did a few days later) So I am not sure if the Dealership sold the car/color we liked for more than our offer before we committed to buy it the following Monday or felt that deal/offer was only good for Saturday when we we there in person (although that was not said to us at the time-had that been said I would have understood the price point changes later on the other two cars ). In retrospect, I simply should have got their lease offer in writing before I left Saturday while we decided whether we should lease a new car or buy the CPO used one. Bottom line, I would definitely see Ed for a new or used car deal (he's one of the most honest car salesman I have ever met and, at my age, I've met a ton) and I WOULD go back to Palisades Mazda again to lease or buy a car because, despite the issue we encountered, everyone there was very friendly and very knowledgeable (including the salesmanager) and they did in fact have the best lease price on the 2018 car with the options we wanted (just not the right color). More

Friendly Sales Staff Ed Grayon was a pleasure to work with in buying my new car. He was always available to answer any questions that I had, and was up front and honest wi Ed Grayon was a pleasure to work with in buying my new car. He was always available to answer any questions that I had, and was up front and honest with me the whole way. More