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Palisades Mazda
Nyack, NY
494 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 494 reviews
July 08, 2017
Excellent Dealership We recently purchased a Mazda CX5 AWD 2016.5 Touring and the process was painless, quick, and honest. This was mainly due to our Sales person, Ed Gray We recently purchased a Mazda CX5 AWD 2016.5 Touring and the process was painless, quick, and honest. This was mainly due to our Sales person, Ed Grayson. Everything was above board and where we normally despise dealing with car dealers, Ed is an enigma. None of the usual Sales pitches or bait and switch practices many have come to dread. We were so happy with the car and experience we leased a Mazda 2017 CX5 Sport not a month later. Same ease as when we purchased and are extremely happy. Wed strongly recommend going to see Ed if you are in the market and the car itself is fun to drive! Go see for youself! More
by Jennifer Cunnigham
Employees Worked With
Ed Grayson
Helpful July 07, 2017
Excellent dealership experience I have to give John Gentillo, the service manager. and his crew a huge compliment for their professionalism and for keeping me up to date with the p I have to give John Gentillo, the service manager. and his crew a huge compliment for their professionalism and for keeping me up to date with the progress of my CX5. I brought it in for an intermittent issue and instead of saying "no problem found" , Kathy called and asked if they can keep the car another day to try and duplicate the issue. They gave me a loaner car so I said it wasn't a problem. By the middle of the second day they were able to duplicate my intermittent problem and fix it. Kathy and John went above and beyond to rectify this issue and I am very grateful for that. More
by Tdavis
Employees Worked With
John Gentillo, Kathy and Anthony in the shop
July 07, 2017
Service on Mazda CX9 and Mazda I am an avid Mazda fan having had a race-ready Miata and currently own a 2012 Mazda CX9 and 2014 Mazda 6. Both John G. and Kathy W. have been terrific I am an avid Mazda fan having had a race-ready Miata and currently own a 2012 Mazda CX9 and 2014 Mazda 6. Both John G. and Kathy W. have been terrific and went out of their way to make sure they created a "raving fan" out of my service experience at Palisades Mazda! They have a proficient knowledge of Mazda and services that are truly required, and are a pleasure to deal with. I pass no fewer than 4 Mazda dealers / service centers on my way here, but the time spent crossing the Tappan Zee is worth it for the level of service, knowledge, and professionalism. Two thumbs up to Palisades Mazda! More
by Amarthegreat1
Employees Worked With
John G., Kathy W., Chris
July 05, 2017
Excellent Ed Grayson and the rest of the team provided an easy, no hassle buying environment. Great folks, easy to work with and I would go there again in a he Ed Grayson and the rest of the team provided an easy, no hassle buying environment. Great folks, easy to work with and I would go there again in a heart beat. More
by Kurt Nielsen
Employees Worked With
Ed Grayson
July 04, 2017
Best Deal, Honest and Proficient Wish I would have went to Palisades Mazda before all the other dealers. What a great deal and honest straight forward salesmen. Thank You, Chris Kinde Wish I would have went to Palisades Mazda before all the other dealers. What a great deal and honest straight forward salesmen. Thank You, Chris Kinder, Frank & Emu Karim for offering the best deal, and it truly was a pleasant experience; AS BUYING A CAR SHOULD ALWAYS BE, A GREAT DAY!!!👈👍👌👏🍻🚘🌟🌟🌟🌟🌟 More
by SpendWisely
Employees Worked With
ChrisKinder,Frank,EmuKarim
June 24, 2017
2017 Mazda CX-5 In comparison to other Mazda dealerships, I was thoroughly impressed with the treatment I received at Palisades Mazda. I am a returning customer who l In comparison to other Mazda dealerships, I was thoroughly impressed with the treatment I received at Palisades Mazda. I am a returning customer who leased a 2015 Mazda CX-5 three years ago. And I returned for good reason. Consultants at Palisades work to best suit the needs of clients, finding the car of their desire and at the best price possible. Recently I leased a 2017 Mazda CX-5, working with Ed Grayon. He encomposes exactly what one would look for in a salesman--honesty, enthusiasm, and someone who works to suit the needs of the client. -Nunzio More
by pirrottaa2
Employees Worked With
Ed Grayon
June 21, 2017
A terrific experience Someone else commented on how knowledgeable and friendly Chris Kinder is. I couldn't agree more and in addition he gave me a great deal Someone else commented on how knowledgeable and friendly Chris Kinder is. I couldn't agree more and in addition he gave me a great deal More
by Aj
Employees Worked With
Chris Kinder
June 14, 2017
Love Palisades Mazda The team is always courteous and extremely customer oriented. With so little time to spare, they provide exceptional and timely service. I would hig The team is always courteous and extremely customer oriented. With so little time to spare, they provide exceptional and timely service. I would highly recommend Palisades Mazda. More
by cara123
Employees Worked With
Whole team
June 05, 2017
Salesperson Ed Grayson extremely helpful, curteous and knobw I leased a another Mazda and the salesperson Ed Grayson was extremely helpful. He made the transition very easy for us and spent a great deal of time I leased a another Mazda and the salesperson Ed Grayson was extremely helpful. He made the transition very easy for us and spent a great deal of time reviewing all the details on operating the car. More
by Mb1
Employees Worked With
Ed Grayson
May 22, 2017
Easy online experience I recently purchased a 2017 CX-5 from Palisades Mazda and it was a very easy and stress-free process. I did 90% of the exchange online and correspond I recently purchased a 2017 CX-5 from Palisades Mazda and it was a very easy and stress-free process. I did 90% of the exchange online and corresponded with the dealership's internet manager (Chris Kinder). Since i already knew the vehicle and features I wanted, Chris was able to locate the exact vehicle and have it delivered to his dealership. In the email exchange with Chris, i was able to scan and send in all the paperwork he needed to assemble the finance papers. I only had to visit the dealership 2 times, one time to have my trade-in appraised (and I did receive a very fair offer for my 2013 Cadillac CTS) and one time to sign the papers and take delivery on the CX-5. When I arrived at the dealership, my new car was washed and ready in-front of the building and the paperwork was all in order, taking no more than 30 minutes to sign. Everyone I encountered at Palisades Mazda has been extremely friendly and very helpful, I'd certainly recommend this dealership. I understand they are moving to a new location with better facilities, so I only expect a better experience when I take my car for it's first service appointment. More
by KMNY41
Employees Worked With
Chris Kinder and Frank Benedict
