Palisades Mazda
Nyack, NY
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No gimmicks The salesman Ed Grayon was personal and truthful, He did not harass me and was patient. It took me two weeks to complete my research on the car and t The salesman Ed Grayon was personal and truthful, He did not harass me and was patient. It took me two weeks to complete my research on the car and then we were able to reach an agreement. More
professional and courteous We had bought a certified Mazda 3 from this dealer back in Jan 2016 when we were assisted by a great sales rep Stan and the dealer manager Frank. We We had bought a certified Mazda 3 from this dealer back in Jan 2016 when we were assisted by a great sales rep Stan and the dealer manager Frank. We in fact had a minor issue with the rear tires on this certified vehicle about a week after and they immediate offered a replacement of the tires. The entire transaction was professional, courteous and straightforward. When it was time to replace another vehicle in our household with a new Mazda in Feb 2017, we knew that this was the dealer we wanted to give our business. This time around we were assisted by Doug and it was just as straightforward and courteous as before. The dealer is in the business to sell ca s and make money and we want to get the best deal possible. When both parties respect this reality and meet at a mutually agreeable point without much hassle, car buying experience is dare I say enjoyable. Do consider this dealer if you're in the market for a Mazda. More
Flawless sale and no hassles, REALLY Just purchased a used (and immaculate) Mazda6. I visited four dealerships and by far, Palisades Mazda was the most straight forward, professional and Just purchased a used (and immaculate) Mazda6. I visited four dealerships and by far, Palisades Mazda was the most straight forward, professional and down to earth. No sales gimmicks, the popcorn machine, internet cafe and all- just a genuine interest in making sure you are happy. I set up the appointment to see, immediate response from the salesman, Chris Kinder. He knows his stuff and MOST important, knows what a customer expects and how to work with the customer and for the customer with the upmost integrity. After all the salesman is the driving force behind and for me must be honest and transparent and Chris K. goes beyond this. I shopped around at 2 other dealers after visiting Palisades Mazda price shopping. Everything that Chris noted stated was true. While the other dealerships prices for the same vehicle were slightly less, the hidden fees, sales persons "in it" to SELL SELL left me with a feeling that you have entered a shark tank. Returned the next day to Palisades Mazda some negotiation and walked out very happy. If you are looking for a great dealership that is professional, straightforward and no hassles, here it is. You cannot do better than to work with Chris Kinder, and the dealership could not have a better person working with them. More
Absolutely Painless Certainly wasn't looking forward to the process, and the number of contacts truecar sent my way was a bit daunting. But without that I wouldn't have Certainly wasn't looking forward to the process, and the number of contacts truecar sent my way was a bit daunting. But without that I wouldn't have discovered Palisades Mazda. Straightforward and courteous throughout, they were great and I leased a CX-5 from them yesterday. Got an e-mail quote with no games, hidden fees, F&I b-s or security "etchings." Hats off to Ed and Frank for a professional job. P.S. NY Doc fees capped at $75 so NJ residents already have $200+ head start. More
Volvo service Although no longer selling Volvo's, I scheduled an appointment for my S60. I was pleased too find that some of the Volvo techs stayed on board. My 97, Although no longer selling Volvo's, I scheduled an appointment for my S60. I was pleased too find that some of the Volvo techs stayed on board. My 97,000 mile service was completed with the same efficiency that I had become accustomed too. Kudos Palisades. More
Hassle Free..No pressure! After doing my homework for purchasing a new car, the Mazda CX-5 was one at the top of the list. After going online with nearby dealerships, Chris Kin After doing my homework for purchasing a new car, the Mazda CX-5 was one at the top of the list. After going online with nearby dealerships, Chris Kinder contacted me via email. He promptly answered any questions I had and eventually gave me a quote. When I told him I was still doing research on other cars before making my decision,he didn't pressure me at all. I eventually came in for a test drive and ended up purchasing the car(for that same quote) and driving it off the lot that same day! Even was able to trade in my 1999 Toyota Rav4! It was a very smooth and hassle free experience! Chris was very professional and extremely helpful,setting up my phone and showing me all the features in my brand new CX-5. That was back on Feb.3 and I am very happy with my decision Thanks so much Chris Kinder! Your last name fits you well :) Darnell Nanuet More
No nonsense Just leased a new Mazda from this dealer and everyone was polite and courteous. The process was straightforward and painless. I requested a clear pric Just leased a new Mazda from this dealer and everyone was polite and courteous. The process was straightforward and painless. I requested a clear price without hidden fees and I received it. More
Leasing new mazda cx3 Visited a few dealerships looking to lease new car, they were all rude and wouldn't bother if they thought they couldn't make the deal. Then I went to Visited a few dealerships looking to lease new car, they were all rude and wouldn't bother if they thought they couldn't make the deal. Then I went to palisades Mazda and Ed Grayson was different, he was polite, kind and genuinely nice. He kept in touch with me and eventually made the deal work. The dealership was great and with their help and Ed I'm driving a brand new Maxda which I love!! Thank u Ed!! More
Great Experience!!! My lease was coming to an end on my Toyota and we wanted to try something new. Both my parents have Mazdas and are very happy with they're cars which My lease was coming to an end on my Toyota and we wanted to try something new. Both my parents have Mazdas and are very happy with they're cars which lead my husband and I to Palisades Mazda. Boy were we in for a fantastic surprise. We worked with Ed Grayon and he was absolutely terrific. He was patient, super friendly and very knowledgeable on all the vehicles. We decided on the Mazda 3 hatchback and couldn't be happier. We were able to stay under budget and get and amazing car. The entire experience was easy,painless and stress free. I would highly recommend working with Ed and look forward to working with him in the future. Very Satisfied Customers, The Lanche family More
That how buying a car should be!! I was dreading turning in my leased car. I knew we loved the Mazda 3 and wanted another one but not looking forward to the whole car buying experienc I was dreading turning in my leased car. I knew we loved the Mazda 3 and wanted another one but not looking forward to the whole car buying experience. I spoke with Chris Kinder on the phone told him the bottom line of what we wanted .Chris treated me with respect and professionalism. Chris didn't try to up sell me and didn't use the old car sales lines that I can't believe they still use in this day and age! No fast talk no fake deals that are impossible to qualify for, no wasting my time. Chris was clear and precise and the price quote he gave me over the email stayed the quote to the day we signed the contract. He also treated my son like adult and showed him all the features of the car. My husband who would sign everything travels so I do all the leg work and then husband will sign for and pick up car, some car dealerships don't take you serious when you do this. No problem here. We spend 45 minutes with him at test drive and then Chris handled all paperwork, took hour to pic up car but that included finance dept contracts, Chris setting up our phone with car and giving a tutorial of the car.Take note Sale people, THIS IS HOW IT SHOULD BE DONE!! Thanks Chris Kinder!! More