Palisades Mazda

Chris Kinder was something else!!!! Chris Kinder is the Kindest salesmen of all...by far!!!! The patience and willingness to help, the honesty and attitude....the transparency of the con Chris Kinder is the Kindest salesmen of all...by far!!!! The patience and willingness to help, the honesty and attitude....the transparency of the conversation and deal.....as of today, 10-02-14, no surprises from this dealership and Chris Kinder. We closed the deal on his day off (yes,I understand he works off commission and he needed it for his end of month quota or whatever, but still...) and it was very quick and smooth and detailed. I would absolutely purchased my next vehicle with him again if he has the car we are looking for...I'm sure he can find it anywhere if we ask him to. Thanks again!! More

Best Buying experience I,ve ever had I went to Palisades Mazda after looking and test driving two other SUVs at Kia and Toyota. My last car was also purchased at Palisades Mazda. My first I went to Palisades Mazda after looking and test driving two other SUVs at Kia and Toyota. My last car was also purchased at Palisades Mazda. My first experience was good but this time I was treated with a friendly and even more competent sales person. Chris Kinder is not your typical car salesman. He answers any questions and is very polite. He didn,t hesitate to make small talk during the sales operation to make us feel comfortable as we completed the deal. I would recommend Chris and the rest of the Palisades staff I met. They all acted professional and made the purchase of my MazdaCX5 as simple and enjoyable as it should be. No pressure, fair trade in and new car price. I recommend Palisades Mazda and when I decide to purchase another car I would purchase from them again. More

Painless car buying experience. I went to Palisades Mazda when I was still deciding between the Mazda CX-5 and a few competitors. I took a long test drive, with plenty of twisty roa I went to Palisades Mazda when I was still deciding between the Mazda CX-5 and a few competitors. I took a long test drive, with plenty of twisty roads and time on the highway, with Chris answering any questions I came up with. They had the car I was looking for in stock, pricing through Truecar, and once I made the decision on the CX-5 the buying process itself was painless and fast- I called in late on a Friday afternoon to say I wanted the car, and I drove away with it 24 hours later, even though they were busy that day. No wheeling and dealing, no pressure to buy. If I had to buy another car I'd recommend them. More

Palisades Mazda Aside from the price -- which I could have gotten another dealer to match -- the entire experience was disappointing and frustrating. Was rushed to p Aside from the price -- which I could have gotten another dealer to match -- the entire experience was disappointing and frustrating. Was rushed to pick up the car to satisfy salesman's month-end quota, but the car was not "complete" when picked up. Missing part arrived hours later, necessitating a whole new trip to the dealer, an hour and a half wait for installation, and many phone calls, none of which the sales manager had the courtesy to return. Incredibly rude, and poor customer relations. Had the salesman not been so concerned with his own month-end, the car could have been picked up as ordered the following day without customer inconvenience. More

Auto Dealer with Integrity Our experience with Palisades Mazda was an excellent one from start to finish. Salesperson Andy was both competent and friendly, and we were able to Our experience with Palisades Mazda was an excellent one from start to finish. Salesperson Andy was both competent and friendly, and we were able to sign a purchase agreement for a used car within two hours. On the morning of the day we were to pick up our car, Andy called to say that the detailers had found a major problem with the car we were purchasing and offered us a choice between two higher-priced vehicles for the amount we had agreed to pay. We were thoroughly impressed with the dealership's honesty and integrity, and are now the satisfied owners of a very fine automobile. More

Willing to work with me! I very much enjoyed my experience with Palisades Mazda. Christopher Kinder was the dealer I worked with. He, along with Frank Risato, were great! They I very much enjoyed my experience with Palisades Mazda. Christopher Kinder was the dealer I worked with. He, along with Frank Risato, were great! They were willing to work with my wife and I's low budget. We ended up leasing a brand new Mazda CX-5 sport. We love it! Thanks Chris! More

Mazda 3 S GT Very helpful and made sure to get the best price. They also took the extra time and stayed late until 8:30 to make sure I was satisfied with everythin Very helpful and made sure to get the best price. They also took the extra time and stayed late until 8:30 to make sure I was satisfied with everything before I needed to put a downpayment. More

I am a difficult customer and was treated wonderfully! I was very, very particular about the car I wanted, was dedicated to haggling on the price, was difficult to get a hold of, and basically dragged my f I was very, very particular about the car I wanted, was dedicated to haggling on the price, was difficult to get a hold of, and basically dragged my feet the whole process. The dealership and particularly the salesperson Erik Slotnick wereconsistently patient and helpful. Erik was available to me both via email and phone. He answered all my questions thoroughly and worked closely with me to get the exact car I wanted. After I purchased the car, he spent a good deal of time with me going through all the technological advances, making sure I knew how to operate all aspects of the car. It was by far my best car-buying experience and I wholeheartedly recommend Palisades Mazda. I will be sure to buy my next Mazda from Mr. Slotnick More

Great Experiences At Palisades Volvo-Mazda My experience with Chris Kinder has been stellar. In 2011 and 2014 I worked with Chris in getting a Mazda 3. He is very friendly, well-mannered, ver My experience with Chris Kinder has been stellar. In 2011 and 2014 I worked with Chris in getting a Mazda 3. He is very friendly, well-mannered, very knowledgable and most importantly, trustworthy. His customer service is excellent, being very attentive. He returns emails and phone calls in a very timely manner. Aside from the new Mazda 3 being a great car, one of the reasons for returning to this dealership was Chris. This is the 2nd time he has assisted me, and I have not been disappointed, and believe me, I'm a very hard marker when it comes to customer service! I also dealt with John Nahass, who went over and handled the paperwork end of the deal. I found him to be very personable, easy to work with, thorough and helpful in answering any other questions I had. Overall, my experience with Palisades Mazda has been excellent! More

Routine car maintanence Everything about getting my schedule car in for service went went well, it wasn't till after the problems occurred. The work to be done was an oil ser Everything about getting my schedule car in for service went went well, it wasn't till after the problems occurred. The work to be done was an oil service, inspection, and new tires. I had to do a late pickup so I told them to mail by receipt and charge my card. They charged me card but I never got a receipt and I also was missing tire valve stem covers (the inspection was also never done). I placed many calls/emails to the service department (manager also) but never got any help regarding this. It is really quite shocking that they won't give me a receipt for my visit and also replace the valve stem covers that they took off and never put back on. Its been over two months with no call back. I would avoid this place if possible. More