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Palm Chevrolet

Ocala, FL

4.6
2,027 Reviews
Palm Chevrolet in Ocala, FL, also serving Gainesville, FL and Belleview, FL is proud to be an automotive leader in our area. Since opening our doors, Palm Chevrolet has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Chevrolet or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Palm Chevrolet will get you into the car or truck you choose with professionalism and attention to your needs.
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2300 SW College Rd

Ocala, FL

34471

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Showing 2,027 reviews

May 17, 2025

They fixed my car for free. I wasn’t expecting that at all. Great customer service. More

by darrenglandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Palm Chevrolet responded

Thank you so much for your kind words, Darren! We at Palm Chevrolet are thrilled to hear that you received great customer service and that we could help you with your car at no cost. We look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

May 17, 2025

Neil Stefani and all of the staff at Palm have been very nice and accommodating. Buying a used car from Palm Chevrolet has been a very pleasant experience. I will recommend Palm to my friends. More

by KVACAT
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vi Warren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Stefani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Palm Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a pleasant experience buying a used car from Palm Chevrolet. Your recommendation means a lot to us, and we look forward to assisting you and your friends in the future! Best, The Palm Chevrolet Team

May 17, 2025

I had wheel locks put on my 2025 Equinox and XZILON GREEN treatment. Maria took me back to the college and picked me up when the car was ready. Bobby Sue had the wheel locks put on. More

by daviss
Recommend Dealer
Yes
Employees Worked With
Maria and Bobby Sue
May 18, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review, Davis! We're thrilled to hear about your experience at Palm Chevrolet and that Maria was able to assist you with your transportation. It's great to know that Bobby Sue ensured the wheel locks were installed on your 2025 Equinox. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

May 16, 2025

Poor communication in general (service dept. ) Miscommunication from start to finish. Called me on my cel phone, could not find fob, will call you back. Called back and had "on star' on phone More

by HOWSLICKBRICKYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franchesca Osorio
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience. We understand how frustrating it can be when communication falls short, and we appreciate your feedback regarding the service department at Palm Chevrolet. Your concerns regarding the miscommunications and the lengthy wait time for your oil change and check are noted. We strive to provide excellent service, and your comments are valuable to us. Please feel free to reach out to us directly to discuss this matter further. Thank you for your time. Sincerely, Wayne Bogle Parts and Service Director

May 16, 2025

Chris Drewry was great to work with again. The dealership is always clean and employees very pleasant. More

by Jennstamper71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Drewry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Palm Chevrolet responded

Thank you, Jenn! We appreciate your positive feedback about your experience at Palm Chevrolet. It's wonderful to hear that you enjoyed working with our team and found our dealership welcoming. We look forward to seeing you again soon! Best, The Palm Chevrolet Team

May 16, 2025

My Truck was in the shop for two days and they did not fix the issue with the radio. Thay just handed me a bulletin from GM that had nothing to do with the issue, and told me GM would eventually come up w More

by robncat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Graig Pearce
May 16, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand your frustration regarding the radio issue with your truck and appreciate your feedback. At Palm Chevrolet, we strive to ensure all concerns are addressed effectively. I encourage you to reach out to us directly so we can further understand the situation. Your satisfaction is important to us. Sincerely, Wayne Bogle Parts and Service Director

May 17, 2025 -

robncat responded

On 5/7/25 I brought 2024 Chevy Colorado into Palm due to my radio stopped turning off automatically when the truck is turned off and the door is opened. I would have to push the power button every time I leave the truck. Even though this issue is not catastrophic, it is not the way the electronics are design to operate. Palm had my truck for two days and could not come up with a solution. My service adviser handed me a bulletin from GM stating issues that they are having with my model radio. On this bulletin, my issue is not on the list. I discussed this with my adviser. He told me this is what GM wants him to do, and sent me on my way. In my opinion this is not acceptable. Please do something about my Problem.

May 15, 2025

My service girl Franchesca O. was excellent however it took over four hours to replace one rear tire. I found out that they had a new young kid named Robert working on the tire an More

by teresabahs
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience with us. While we're glad to hear that Franchesca provided excellent service, we understand how frustrating it can be to have a lengthy wait and issues with your tire replacement on your 2023 Traverse. We appreciate your feedback. If you have any further concerns or would like to discuss this directly, please feel free to contact us at Palm Chevrolet. Thank you again for bringing this to our attention. Sincerely, Wayne Bogle Parts and Service Director

May 14, 2025

We would have given 10 stars if our loan rate was 0% like our last vehicle purchase. IL Park and Aaron Jersey worked hard at satisfying all our requests. They were very professional and knowledgeable regardi More

by SCB318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
IL Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Jersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Palm Chevrolet responded

Thank you so much for your fantastic review! We're thrilled to hear that IL Park and Aaron Jersey were able to meet your requests and provide you with professional and knowledgeable service regarding your new vehicle. At Palm Chevrolet, we strive for the best, and your feedback means a lot to us. We appreciate your support and look forward to seeing you again soon! Best, The Palm Chevrolet Team

May 14, 2025

I had an appointment for a warranty issue on my 2025 Chevy for 10:00 am. I dropped it off the night before and hadn’t heard anything by 2:30 the next day. I tried calling multiple times and it went righ More

by Chaos abounds
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I appreciate you taking the time to provide feedback regarding your warranty appointment for your 2025 Chevy at Palm Chevrolet. We understand how important timely communication is, and we regret to hear that you felt overlooked during your visit. We value your expertise as a former dealer technician and take your concerns seriously. I encourage you to reach out to us directly so we can address this situation and ensure it doesn’t happen again. Thank you for helping us improve. Sincerely, Wayne Bogle Parts and Service Director

May 14, 2025

Don was great to work with. Would recommend him to anyone. Thank you for helping with yet another vehicle for me and my family. More

by ACROSSRODEO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Horsley
May 14, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Don at Palm Chevrolet. It’s our pleasure to assist you and your family with another vehicle. We truly appreciate your recommendation and look forward to helping you again in the future! Best, The Palm Chevrolet Team