Palm Chevrolet

Prompt for appointment. Knowledgeable and friendly. Price and trade allowance were close to my expectations, so negotiation was easy. We've bought other cars from Palm over Knowledgeable and friendly. Price and trade allowance were close to my expectations, so negotiation was easy. We've bought other cars from Palm over the years - service always good. More

My salesperson (Neil) was very nice and accommodating. Everything was going smoothly UNTIL I started asking technical questions about the GM certified vehicle program as advertised on their website. It se Everything was going smoothly UNTIL I started asking technical questions about the GM certified vehicle program as advertised on their website. It seems to me as if Neil was told by management to just shut up and put me in the finance office. I really don’t think Neil was part of the nonsense. But unfortunately, the good guys pay for the bad guys.Soon as I got into the finance office I was hit with the fact that I needed to pay an additional $1600 if I wanted the vehicle to be certified through GM. That is a bunch of xx because the vehicle was listed as a GM certified preowned on their website and it was actually listed on the Carfax as well. Obviously, I busted out of the finance office as I was not going to fall for that trap. On my way out of the dealership, (Scott) manager stopped me and gave me a lame explanation that because I had negotiated the price of the vehicle, they could not sell it to me certified. What a bunch of crock! Everybody negotiates the price of a vehicle. They never mentioned that to drop $1500 on their listed sale price they would have to decertify the vehicle and I would have to pay $1600 to get it recertified. Then Scott starts talking nonsense about the fact that all their GM used cars are pre-certified. That’s all a bunch of xx as well. Horrible tactics being used by old dogs in this business at this dealership. Ultimately, I was told that if I paid an additional $400 I would be able to take delivery of the vehicle GM certified. I sucked it up and paid the $400. This review would have been completely positive if they wouldn’t have pulled that stunt on me. Both the manager and the finance guy were in Kahoots to “Scrooge” me out of extra money that day. Crooked old school tactics. I highly recommend not purchasing from this dealership. Guy in finance uses very aggressive old-school sales tactics. I buy a lot of cars, this was the most aggressive finance department I’ve dealt with in about seven years!!!!!! Guy seemed like a cool person, but those tactics are outrageous 🙀😂. Stay away from this dealership at all cost. Not worth the games. If you read this and decide to swim against the current 🤪, good luck! You’ll find out the hard way. I definitely urge older folks to stay away and not fall into this dealerships aggressive and abusive tactics. Just not good! I also purchased some all weather mats in the parts department. Very nice guy, but the dealership charges 3% additional on top of what you’re already getting ripped off for if you use a credit card to pay. Total thieves and xxxxx. This place is a joke. More

Excellent service department. Scott took care of everything and the work was completed on time. Scott took care of everything and the work was completed on time. More

Friendly, very efficient. They bring their “A” game with every experience. This is a very well ran dealership. They bring their “A” game with every experience. This is a very well ran dealership. More

Bobbiesue was awesome! She got me checked in as soon as she finished up with the previous customer, texted me updates to keep me informed during the entire process, and mad She got me checked in as soon as she finished up with the previous customer, texted me updates to keep me informed during the entire process, and made sure I knew I was free to contact her at any point if I had a question. Not to mention my car was done within only about an hour, so shoutout to the workers who performed the servicing as well! More

Alex was very helpful in getting the loaner car in my check engine light fixed check engine light fixed More

Alex who took my service order was very helpful and made sure the service was on order sure the service was on order More

Chevrolet are some very good vehicles and im loving mine thanks it rides so nice thanks it rides so nice More

Everyone was helpful and listen to my requests for a new vehicle. Gus was fantastic. vehicle. Gus was fantastic. More

The dealership is clean and most time quick to get in and drop vehicle off and talk to service help.i would like if the prices were more competitive and comparable to other Chevrolet dealers as its almost $4 drop vehicle off and talk to service help.i would like if the prices were more competitive and comparable to other Chevrolet dealers as its almost $40 more for my routine service at palm More