
Palm Chevrolet
Ocala, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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They fixed my car for free. I wasn’t expecting that at all. Great customer service. I wasn’t expecting that at all. Great customer service. More
Neil Stefani and all of the staff at Palm have been very nice and accommodating. Buying a used car from Palm Chevrolet has been a very pleasant experience. I will recommend Palm to my friends. nice and accommodating. Buying a used car from Palm Chevrolet has been a very pleasant experience. I will recommend Palm to my friends. More
I had wheel locks put on my 2025 Equinox and XZILON GREEN treatment. Maria took me back to the college and picked me up when the car was ready. Bobby Sue had the wheel locks put on. treatment. Maria took me back to the college and picked me up when the car was ready. Bobby Sue had the wheel locks put on. More
Poor communication in general (service dept. ) Miscommunication from start to finish. Called me on my cel phone, could not find fob, will call you back. Called back and had "on star' on phone ) Miscommunication from start to finish. Called me on my cel phone, could not find fob, will call you back. Called back and had "on star' on phone to unlock vehicle as they had locked the fob in the car. (didn't think that was even possible) 6 hrs for oil change and 7500 mile check. Agent acted like she would rather be anywhere else doing anything else, very poor attitude. More
Chris Drewry was great to work with again. The dealership is always clean and employees very pleasant. The dealership is always clean and employees very pleasant. More
My Truck was in the shop for two days and they did not fix the issue with the radio. Thay just handed me a bulletin from GM that had nothing to do with the issue, and told me GM would eventually come up w fix the issue with the radio. Thay just handed me a bulletin from GM that had nothing to do with the issue, and told me GM would eventually come up with a solution. In my opinion this is unacceptable. More
My service girl Franchesca O. was excellent however it took over four hours to replace one rear tire. I found out that they had a new young kid named Robert working on the tire an was excellent however it took over four hours to replace one rear tire. I found out that they had a new young kid named Robert working on the tire and he broke a stud that had to be replaced on my 2023 traverse. More
We would have given 10 stars if our loan rate was 0% like our last vehicle purchase. IL Park and Aaron Jersey worked hard at satisfying all our requests. They were very professional and knowledgeable regardi our last vehicle purchase. IL Park and Aaron Jersey worked hard at satisfying all our requests. They were very professional and knowledgeable regarding the vehicle we purchased… More
I had an appointment for a warranty issue on my 2025 Chevy for 10:00 am. I dropped it off the night before and hadn’t heard anything by 2:30 the next day. I tried calling multiple times and it went righ Chevy for 10:00 am. I dropped it off the night before and hadn’t heard anything by 2:30 the next day. I tried calling multiple times and it went right to this reply saying they would text me back. I replied to the text and still hadn’t heard anything an hour later. I went to the dealership and got completely blown off. I can tell you they never even looked at the car and gave me a xx story. Having been a dealer tech for 15 years I am aware of the excuses used when time management or priorities are out of whack. Use caution if you want to rely on a local dealership and this is the one you choose. Maybe if you’re a cash cow you’ll get a return call from them but don’t expect decent warranty work. More
Don was great to work with. Would recommend him to anyone. Thank you for helping with yet another vehicle for me and my family. Would recommend him to anyone. Thank you for helping with yet another vehicle for me and my family. More