Vi Warren
Vi Warren at Palm Chevrolet

Vi Warren

Receptionist

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

5.0
22 Reviews

Vy has been in Ocala for 19 years and is originally from New Jersey. She has sang professionally for 15 years and now loves to sing for her church on her free time. She's been with Palm Chevrolet team for over 19 years and counting. She loves making her customers laugh and smile each and every day.

5.0

22 Reviews

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22 Reviews of Vi Warren

April 29, 2024

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Employee Rating

Very quick and efficient. No pressure at all. The total deal took about an hour start to end. Good deal for both, what else can you ask for. More

by jeff@aceair.org
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

April 28, 2024

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This is our second purchase dealing with Kevin. He is a great salesperson and he is professional. We feel he is a tops. More

by PATTI9436
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sven Reiter, Kevin Olson

April 18, 2024

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Mike Scott was awesome we would definiately send a friend to him, We felt he was honest, he was very patient and explained everything to us,many things more than once. Thank you Mike we are very happy with o More

by jeanw45
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Angel Beauchamp, Michael Scott

Apr 19, 2024

Palm Chevrolet responded

Congratulations on your new vehicle, Jean. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Mike was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, The Palm Chevrolet Team

April 15, 2024

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Excellent sales experience from ordering the truck all the way through to delivery. Good follow up and kept us informed throughout the entire process More

by SLK380
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2024

Palm Chevrolet responded

Thank you for taking the time to share with us! The goal of the Palm Chevrolet team is to ensure a painless and enjoyable purchasing process for each of our customers. Please remember that we're always here to assist you with any future auto needs! Best, The Palm Chevrolet Team

March 30, 2024

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Great service,very nice people place is clean and comfertable to sit.would recomend any one to go get service and to buy cars ect. More

by 54SPECIALED
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2024

Palm Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Wayne Bogle Parts and Service Director

March 21, 2024

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David was very helpful with finding me the perfect car ! Went the extra mile and stayed consistent, and his communication was perfect! More

by kayleedunn907
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Mar 22, 2024

Palm Chevrolet responded

Thank you so much for taking the time to provide such great feedback, Kaylee. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know David was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Best, The Palm Chevrolet Team

May 16, 2023

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The kindness and follow up from start and still till this day they have all be phenomenal to work with. Thank you Kevin Benson and Mo for a great buying experience More

by JBerres4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel Beauchamp, Michael Scott, Jim Briscoe, Chris Drewry, Rick Osborne , Ed Del Rio, Moise Juste, J D Piatek, Carl Thompson, Kevin Benson, 5 stars kiddo

May 18, 2023

Palm Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Palm Chevrolet Team

February 20, 2021

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I just purchased my 4th vehicle from Palm and as always I am more than happy with my experience. Rick Osborne, sales, is terrific. He is attentive to what I am looking for and always points me in the right More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Osborne

Feb 24, 2021

Palm Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Palm Chevrolet Team

October 21, 2020

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Employee Rating

Worked with Neil (internet mgr of sales) he and I worked out a price on my trade in. When I went in to pick up my new vehicle; the sales mgr. said he was offering $1500 less than the amount previously agree More

by ewspears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Neil Stefani , Carl Thompson

Oct 23, 2020

Palm Chevrolet responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Best, The Palm Chevrolet Team

Oct 23, 2020

ewspears responded

Respond to the same people that screwed me over? Would like to speak to the Management in Davis Automotive Group I suspect that they will insulate themselves and not talk to me Here is what I sent to the BBB: Thank you for using the Better Business Bureau's Online Complaint System. Your complaint has been assigned case # 90269609. Correspondence regarding this complaint will be emailed to : ewspears@comcast.net Please print a copy of this for your records. Filed on : October 23 2020 Filed by : Esten Spears 9127 SE 72nd Avenue Ocala FL 34472 Filed against : Palm Chevrolet, Inc. 2305 SW College Rd Ocala FL 34471-1613 Complaint Description: Lack of business practice integrity at Palm Chevrolet now that they have been acquired by Davis Automotive Group Face book communication: Esten Spears doesn'trecommend Palm Chevrolet. SltOctobrenosSprf t2So1 lhnrdrSasogstrn 5e:edfi37a PM * Shared with Public Worked with Neil (internet mgr of sales) he and I worked out a price on my trade in. When I went in to pick up my new vehicle; the sales mgr. said he was offering $1500 less than the amount previously agreed to by the internet sales mgr. I'm from Texas and I believe your word is your bond! This kind of service is substandard Comments Esten Spears really substandard dealer performance proceed with caution! * Reply * 1d Palm Chevrolet Mr. Spears, we are sorry that you feel that way and we apologize for any confusion there may have been about a trade estimate done on KBB and actual trade value based upon appraisal. * Reply * 20h Esten Spears There was absolutely no confusion! Just questionable business practice at Palm. This wouldn't have happened prior to Palm Chevrolet being acquired by Davis Automotive Group! Your internet sales mgr said he would honor the Kelly BB dealer trade in value so long as I had correctlyrepresented my vehicle to KBB. When I came in to trade (the internet sales mgr was on vacation but he had left a note about his commitment) There was no question about my misrepresenting my vehicle but now the Davis Auto Group installed Sales Mgr. Didn't like the profitability of the trade so he arbitrarily downgraded the condition without being able to find any substantiation for doing so. Because I'm a retired GM executive paying cash; Palm Chevrolet didn't have any more options for extracting cash from me! (Like High Documentation and other fees or fees related to financing or dealer add items) Like I said before: really substandard dealer performance proceed with caution! Your Desired Resolution: More integrity in Palm Chevrolet business practices

March 25, 2019

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Employee Rating

Provided information when asked. They provided information when requested and were not bothersome with "follow-up" phone calls. I have been with this dealership since 03 July 2003, an More

by Spike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Geisen, Aaron Jersey

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