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Palm Chevrolet - Service Center

Ocala, FL

4.3
761 Reviews
Call Service Center (352) 433-4105

761 Reviews of Palm Chevrolet - Service Center

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December 29, 2024

They analyzed my car, recommended replacement parts and made the repair in a timely manner. The staff was friendly and helpful More

by CBELL13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pearce
Report | Print
Dec 30, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that our team at Palm Chevrolet was able to analyze your car and provide timely repairs along with friendly service. We appreciate your feedback and hope to see you again for any future needs! Sincerely, Wayne Bogle Parts and Service Director

December 29, 2024

Excellent service! Done on time. Jon was outstanding explaining my next service. Will be back again. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
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Dec 30, 2024 -

Palm Chevrolet responded

Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience at Palm Chevrolet. We're glad Jon could assist you with your next service. We look forward to seeing you again! Sincerely, Wayne Bogle Parts and Service Director

December 29, 2024

Very courteous attentive to my concerns. Vehicle was done on time and explained ther service. More

by GFECHTER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Amey
Report | Print
Dec 30, 2024 -

Palm Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear that you found our team at Palm Chevrolet courteous and attentive to your concerns. It’s great to know that your vehicle was completed on time and that our service was explained clearly. We appreciate your support and look forward to welcoming you back for your future service needs! Sincerely, Wayne Bogle Parts and Service Director

December 29, 2024

Poor follow up, poor communication. I dropped my car off for diagnostic work on a Tuesday, was told i couldnt have a loaner vehicle. Was not able to pick up ubtil the following monday. More

by MeganB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

Palm Chevrolet responded

Megan, thank you for reaching out to us. Your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss the details of your time with us. Sincerely, Wayne Bogle Parts and Service Director

December 29, 2024

Excellent service! Appointment was for Tuesday, dropped truck off Monday afternoon and Scott called Monday around 5pm and said truck was ready to go. More

by james012958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Palm Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had an excellent experience with us at Palm Chevrolet. It's great to know that Scott was able to get your truck ready ahead of schedule. We appreciate your business and look forward to serving you again soon! Sincerely, Wayne Bogle Parts and Service Director

December 28, 2024

Service was done well and I was kept well informed during my service. This was my first ever service for Chevrolet and a good experience. More

by Bryan S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Palm Chevrolet responded

Thank you for your kind words, Bryan! We're thrilled to hear that you had a great experience during your first service at Palm Chevrolet. Keeping our customers informed is a top priority for us, and we're glad we could provide that for you. We look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

December 23, 2024

Palm Chevrolet, thank you so much, and especially a HUGE shout out to Bobby Sue. Her dedication to customer service and going back and forth with the warranty company to get my transmission replaced, saved More

by NiteWolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbisue Murphy
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Dec 25, 2024 -

Palm Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Bobby Sue at Palm Chevrolet. It's great to know that her dedication made such a significant difference for you during the holidays. We appreciate your kind words and look forward to assisting you again in the future. Enjoy your new transmission and have a fantastic day! Best, The Palm Chevrolet Team

December 23, 2024

Service department needs major improvements . Shows a lot that it’s quantity and not quality.. More

by MICHEALOSBOURNE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2024 -

Palm Chevrolet responded

Thank you for your feedback. I am disappointed to hear your concerns regarding the service department at Palm Chevrolet. Our goal is to provide exceptional service to our customers, and I appreciate you bringing this to my attention. If you have specific suggestions or would like to discuss your experience further, please feel free to reach out to us directly. We value your input and strive to improve continuously. Sincerely, Wayne Bogle Parts and Service Director

December 21, 2024

Jim Briscoe was very helpful when I was looking for a new vehicle. He took a lot of time helping me find the vehicle with the options I was looking for. I highly recommend Palm Chevrolet. More

by plosgood0901
Recommend Dealer
Yes
Employees Worked With
Jim Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Palm Chevrolet responded

Thank you for your kind words! We're thrilled to hear that Jim Briscoe was able to assist you in finding the perfect vehicle with the options you wanted. Your recommendation means a lot to us at Palm Chevrolet. We look forward to welcoming you back for your next visit! Best, The Palm Chevrolet Team

December 20, 2024

Angel went above and beyond what I ever expected any sales rep to accomplish he went out of his way and made my purchase experience, not only memorable, but exciting and very accommodating.. More

by seeknumber1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Angel Beauchamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Palm Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that Angel made your purchase experience at Palm Chevrolet memorable and exciting. We strive to provide exceptional service, and it sounds like he truly went above and beyond. We look forward to assisting you again in the future! Best, The Palm Chevrolet Team

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