Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
273 Reviews of Palm Chevrolet - Service Center
Sort by
Verified Customer
Helpful May 22, 2024
Very disappointed! The mailed coupon I received offered a $173.99 special for front brake pad replacement, including installation labor, plus taxes and fees. The invo The mailed coupon I received offered a $173.99 special for front brake pad replacement, including installation labor, plus taxes and fees. The invoice I paid was $262.49. It detailed part cost as $91.99 and labor at $130.00. An administration fee of $6.72 (insane), a handling fee (huh?) of $2.00 and shop supplies for $22.40 (I get the need for brake clean) and $17.38 for taxes. How does any of this add up? Common sense would indicate: $173.99 Parts and labor + $22.40 shop supplies + $13.74 taxes for a total of $210.13. So please explain to me how I was required to pay $262.49? I am very disappointed and I feel robbed. I am a fighter and currently working on further action to resolve this. My service advisor treated me well but even she couldn't explain the discrepancy in the billing. More
by mhotchkiss
Employees Worked With
May 21, 2024
It took over 2 hours for a scheduled oil change and tire rotation! Too much time wasted!! rotation! Too much time wasted!! More
by snich114b
Employees Worked With
May 21, 2024
I have purchased several cars from Palm, wonderful sales staff. I usually don't go to Palm during to the drive, but after the service I received, I will be back! staff. I usually don't go to Palm during to the drive, but after the service I received, I will be back! More
by DGEROW1964
May 20, 2024
Great customer service combined with senior leadership appreciates your business and understands the value in building relationships. Very quick to respond to customer needs and very good in explaining appreciates your business and understands the value in building relationships. Very quick to respond to customer needs and very good in explaining processes and how to access benefits in ownership More
by SLK380
May 20, 2024
Best Chevy dealer around. Great customer service always treated like family at this store. Thanks Great customer service always treated like family at this store. Thanks More
by John92
May 20, 2024
Very good associate was on time and call schedule was great work done on my Silverado was amazing thanks to the associate and everyone else involved great job from everyone thank you great work done on my Silverado was amazing thanks to the associate and everyone else involved great job from everyone thank you More
by ARM.SINGG
Employees Worked With
