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Palm Chevrolet - Service Center

Ocala, FL

4.3
733 Reviews
Call Service Center (352) 433-4105

733 Reviews of Palm Chevrolet - Service Center

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April 04, 2025

Gus was very helpful. I would recommend him to anyone! He made it easy to work with More

by KATHYDEWEESE7
Recommend Dealer
Yes
Employees Worked With
Gus
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Apr 05, 2025 -

Palm Chevrolet responded

Thank you, Kathy! We appreciate your kind words about Gus and are thrilled to hear he made your experience with Palm Chevrolet so positive. Your recommendation means a lot to us! We look forward to assisting you again in the future. Best, The Palm Chevrolet Team

April 02, 2025

Jon was great and every thing is great! Everyone there is always friendly and helpful. More

by BELLAREGINA137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
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Apr 02, 2025 -

Palm Chevrolet responded

Thank you! We’re thrilled to hear that you had a great experience at Palm Chevrolet and that our team was friendly and helpful. We appreciate your kind words and hope to see you again soon! Best, The Palm Chevrolet Team

April 02, 2025

Because of a change in morning appointments I arrived early to Palm Chevy. I was able to drop my Malibu off and wait. Jon Degroot signed me in and I was taken care of. I actually got my car back one More

by HSJR98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon DeGroot
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Apr 02, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Palm Chevrolet was so positive and that Jon took great care of you while getting your Malibu serviced. It's fantastic that you received your car back early! We appreciate your feedback and look forward to seeing you again soon. Safe travels! Sincerely, Wayne Bogle Parts and Service Director

April 01, 2025

We had great service. Dropped the car off the night before and got a call by 10:00 am that the call was ready! More

by ALOHA052110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Degrout
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Apr 01, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you received great service at Palm Chevrolet and that your car was ready so promptly. We strive to make the service experience as efficient as possible for our customers. We look forward to seeing you again for your next visit! Sincerely, Wayne Bogle Parts and Service Director

March 31, 2025

Everything went as scheduled, my service adviser was very helpful and I was out in annhour More

by JP4OCEANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We're so glad to hear that everything went smoothly during your visit to Palm Chevrolet and that your service adviser was helpful. We appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

March 31, 2025

This dealership has been very good with great service. My service advisor Craig is very knowledgeable and helps me with getting in and out fast. I have to wait because of only one car and a disabled husba More

by Linda Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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Apr 01, 2025 -

Palm Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you received great service from Craig at Palm Chevrolet. We understand the importance of your time, and we appreciate you sharing your experience with us. Please feel free to contact us anytime for assistance—we're here to help! We look forward to seeing you again. Sincerely, Wayne Bogle Parts and Service Director

March 30, 2025

Customer Service is not important to management as they say and they will do the bear necessities to skate by. More

by cajuncowboyla87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Palm Chevrolet responded

Thank you for your feedback. We understand your experience with customer service at Palm Chevrolet was not satisfactory. We encourage you to reach out to us directly so we can address your concerns and work towards a solution. Your satisfaction is important to us. Best, The Palm Chevrolet Team

March 29, 2025

They were very upfront on the repairs that had to be done be and worked well with my insurance provider More

by winright8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We appreciate your feedback regarding the transparency of our repair process and how we worked closely with your insurance provider. At Palm Chevrolet, we strive to provide excellent service to our customers. We look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

March 29, 2025

My car was spotless when I brought it in, I picked it up the next morning, it was covered with debris because some stupid person parked it under a bunch of big oak trees over night. This was the second time More

by RD.DILLON56
Recommend Dealer
No
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Kelly
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Mar 31, 2025 -

Palm Chevrolet responded

Thank you for your feedback. I understand your frustration about the condition of your car when you picked it up from Palm Chevrolet. It's certainly disappointing to have it returned in that state, especially since this has happened before. I am committed to maintaining high standards and will take your concerns seriously. Please feel free to reach out to me directly so we can address this matter and ensure a better experience in the future. Sincerely, Wayne Bogle Parts and Service Director

March 29, 2025

3 months to get parts. No loaner vehicle. Had to rent a vehicle. Was convinced that they would buy my vehicle and put me in another vehicle. Same model but not as many More

by natmellenthin05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Osborne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sanabria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Daniels
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I genuinely appreciate your feedback, as it helps us understand the areas where we can improve. I understand the frustration you've faced with the parts delay and the overall transaction relating to your trade-in and new vehicle. At Palm Chevrolet, I strive to provide clear communication and quality service, and it's concerning to hear that we did not meet your expectations in this instance. I encourage you to reach out to me directly so we can discuss your concerns further and see if there's a way to address the issues you've encountered. Your satisfaction is important, and I value the opportunity to improve your experience. Thank you again for your valuable feedback. Sincerely, Wayne Bogle Parts and Service Director

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