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Palm Chevrolet - Service Center

Ocala, FL

4.3
755 Reviews
Call Service Center (352) 433-4105

755 Reviews of Palm Chevrolet - Service Center

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May 09, 2024

Went in for an oil change. Job was done in a timely matter. Everyone was friendly.this was my first visit there I was please. More

by bpugh46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
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May 10, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with Palm Chevrolet. I am delighted to hear that your first visit for an oil change went smoothly and that our team's friendliness stood out to you. I appreciate your business and look forward to serving you again in the future. Sincerely, Wayne Bogle Parts and Service Director

May 09, 2024

Quick and clean service of our vehicle. Dropped off on Sunday night and oil change was complete by 9:30 Monday morning. More

by EHERSH101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
Report | Print
May 10, 2024 -

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet for your vehicle service. I am delighted to hear that you were satisfied with the quick and efficient oil change process. Your time is valuable to me, and I appreciate your feedback. I look forward to serving you again in the future. Sincerely, Wayne Bogle Parts and Service Director

May 09, 2024

Bryan was wonderful! The service was fast and the work seems good. GM needs to extend service warranty on a manufacturing defect you have recognized as such for 2019 More

by JDELLIBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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May 10, 2024 -

Palm Chevrolet responded

Thank you, Bryan, for your kind words! I'm thrilled to hear that you had a great experience with us and that the service was fast. I appreciate your feedback on the warranty issue for the 2020 Traverse. Thank you for choosing Palm Chevrolet! Sincerely, Wayne Bogle Parts and Service Director

May 08, 2024

Everyone was very polite. The work on my vehicle was performed in a timely manner More

by AUSTINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
Report | Print
May 10, 2024 -

Palm Chevrolet responded

Thank you for your kind words. I am pleased to hear that you had a positive experience at Palm Chevrolet. Our team is dedicated to providing excellent service and ensuring timely work on all vehicles. I appreciate your feedback and look forward to serving you again in the future. Sincerely, Wayne Bogle Parts and Service Director

May 07, 2024

No new oil change sticker. Didn't reset service reminder and filled my washer reservoir with water instead of washer fluid. That made me check my oil filter to make sure it was More

by thewelldrillergw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Palm Chevrolet responded

Thank you for sharing your feedback. I appreciate you bringing these issues to my attention. I strive to provide top-notch service. Please feel free to reach out to me directly so I can address your concerns and ensure your complete satisfaction. Sincerely, Wayne Bogle Parts and Service Director

May 05, 2024

Johnathon was my service man &? was very good - he informed me thoroughly about my vehicle options & maintenance recommended in the future. More

by JULIE.MASSELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon degroot
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May 08, 2024 -

Palm Chevrolet responded

Thank you for the wonderful rating, Julie! We greatly appreciate your time with us and feel free to see us again if we can be of any assistance. Sincerely, Wayne Bogle Parts and Service Director

May 05, 2024

After 4 1/2 hours waiting for the completion of my oil change etc. and windshield washer’s nozzle driver’s side issue I prefer not to comment, unfortunately. More

by BEACHBUM.MOUNTAINMAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Palm Chevrolet responded

I apologize for any inconvenience you experienced. I understand how frustrating this can be and I am doing my best to ensure that all customers receive timely service. Please let me know if there is anything else I can do to help. Sincerely, Wayne Bogle Parts and Service Director

May 04, 2024

I never have to sit around too long for the oil change. Very accommodating snack/beverage area for customers, comfortable seating area. More

by Fainstl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Palm Chevrolet responded

Thank you for providing this amazing feedback! Our team really appreciates your comments and I hope that you will visit us again soon! Sincerely, Wayne Bogle Parts and Service Director

May 04, 2024

I continue to use Palm Chevrolet Of Ocala because of Scott Kelly! He is punctual, polite, and communicates extremely effectively! He is a true asset to the dealership. More

by miranda12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Palm Chevrolet responded

Thank you for your kind words! Scott is a great asset and I am glad to hear he provided an excellent experience for you. I look forward to servicing you again in the future! Sincerely, Wayne Bogle Parts and Service Director

May 04, 2024

The service was great, checking my vehicle in was easy and prompt. Would recommend this kind of service to anyone, thanks More

by cole.michael7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pearce
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May 07, 2024 -

Palm Chevrolet responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Wayne Bogle Parts and Service Director

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