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Palm Chevrolet - Service Center

Ocala, FL

4.3
729 Reviews
Call Service Center (352) 433-4105

729 Reviews of Palm Chevrolet - Service Center

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April 22, 2024

Great experience and great customer service. Everything was explained and done as expected with no issues. More

by stevehodges615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Degroot
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Apr 24, 2024 -

Palm Chevrolet responded

Steve, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Wayne Bogle Parts and Service Director

April 22, 2024

Took my car for an oil change and scheduled maintenance. Craig at the front counter was very friendly. Great experience! Will definitely be back. More

by mimi2792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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Apr 24, 2024 -

Palm Chevrolet responded

Mimi, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Palm Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Wayne Bogle Parts and Service Director

April 22, 2024

Ease to do business. Everyone is friendly.. Dealership is clean and inviting. We highly recommend Palm Chevrolet. More

by VICKI.ALFREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahurley Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig in Service
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Apr 24, 2024 -

Palm Chevrolet responded

We really appreciate the kind recommendation, Vicki. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, Wayne Bogle Parts and Service Director

April 22, 2024

They repaired the transmission leak in my 2024 chevy Blazer...so far I'm happy with the repair. No leaks so far More

by DAWNMBANNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pearce
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Apr 24, 2024 -

Palm Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again, Dawn! Sincerely, Wayne Bogle Parts and Service Director

April 22, 2024

They always get the job done what's up just one word this next and back and then pause More

by MCBUGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Palm Chevrolet responded

Thank you so much for sharing your positive experience with us! We are thrilled to hear that you had a great time at our business. Your kind words mean the world to us, and we can't wait to see you again. Best, The Palm Chevrolet Team

April 22, 2024

The only problem I had was it took 3 hours to complete my oil change and tire rotation More

by pbullock1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Apr 24, 2024 -

Palm Chevrolet responded

We appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Wayne Bogle Parts and Service Director

April 20, 2024

We will not be using Palm Cheve in Ocala ever again! We would rather drive out of town to find a reputable dealer! I asked to speak with management and no manager was ever available. Paid hundreds of do More

by cwoodlusf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franchesca Osorio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Palm Chevrolet responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience further and work towards a resolution. Sincerely, Wayne Bogle Parts and Service Director

April 20, 2024

Was informed every step of the way during the repairs to our corvette repair. They answered all our questions in a timely manner. More

by miltonsmith40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Drewry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Palm Chevrolet responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to me if you have any questions for our staff. Sincerely, Wayne Bogle Parts and Service Director

April 20, 2024

Sat in lobby 1 1/2 hrs after my car was finished and no one let us know anything . Frustrating! More

by knighton.mary9615
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Palm Chevrolet responded

Mary, thank you for providing this feedback about your experience at Palm Chevrolet. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, Wayne Bogle Parts and Service Director

April 19, 2024

As far as the repairs went, the work is great. I do have to have a loaner car when I get warranty work done. There should be no cost to me.. I am not comfortable even approaching the service count More

by rogpatm11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Drewry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Degroot
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Apr 22, 2024 -

Palm Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Wayne Bogle Parts and Service Director

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